[libreoffice-website] Re: BSA

2013-09-22 Thread Jean Spiteri [via Document Foundation Mail Archive]


Am I supposed to see the content? (sign in fields, bug submission fields,
version, components)

Sincerely,
Jean Spiteri. *
*


On Sat, Sep 21, 2013 at 9:22 PM, Rob Snelders-2 [via Document Foundation
Mail Archive] ml-node+s969070n4074988...@n3.nabble.com wrote:

 hi Jean,

 Sorry for my slow responses.

 Do you work in Windows, Linux or Mac? I only ever tried in Linux. But
 you need the packages xsltproc, tidy, make, perl and curl afaik. But
 many linux-distro's already have perl and curl.
 When you have all that installed then it should work with a simple make
 all in the root of the project.
 After the make open de file bug/bugs.html?skin=login for the english BSA
 in dev-mode (you can view the BSA but can't submit, and there is a
 dev-bar at the top)

 If you are on another system the linux we should see what needs to be
 done.

 --
 Greetings,
 Rob Snelders

 On 21-09-13 11:41, Jean Spiteri wrote:

  I am working on an update for the LibreOffice Bug Submission Assistant.
 As
  you know,  I need to test the update to be sure it works good. I have
  already contacted Rob Snelders about this and he checked it out and
  recommended that I set up a provisional one to check for some errors I
 got
  in the code. Can someone tell me how can I install this? Thanks.
 
 
 
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[libreoffice-website] Re: BSA Not Updating

2013-02-11 Thread Marc Paré

Le 2013-02-07 18:43, Rob Snelders a écrit :

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi All,

I don't know what is wrong. But the BSA is updated but isn't shown on
the website.

When I go to the direct link of the BSA[1] then I get the 4.0.0.3
release as option, but when I go to the website[2] it isn't. Can
somebody look into why, as this surpasses the BSA itself.

- --
Greetings,
Rob Snelders

[1]: https://bugassistant.libreoffice.org/libreoffice/bug/bug.html
[2]: https://www.libreoffice.org/get-help/bug/



Christian, Erich or Florian

Could you redirect the iframe on the Bug webpage in SS to point 
temporarily to link [1]? The QA team just need a little time to fix the 
BSA. I tried to put in the URL but am obviously doing something wrong as 
it keeps showing 4.0.0.3rc anyway when I check on the draft site. Not 
sure what I am doing wrong.


Let me know when you have done this and I will go in and take a look at 
what I was doing wrong with forming the URL properly.


Cheers,

Marc


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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-11 Thread Florian Effenberger

Hi Rob,

Rob Snelders wrote on 2013-02-10 17:53:

Done. The last paragraph on the left-hand-side is now in red text on
the old location. As can be seen in [1]. The bugassistant on the
website still is green.


I just found out what was happening - while the assistant was still 
connected to the old server, the mod_rewrite used the local directory 
already.


Can you please login as wsad...@kermit2.documentfoundation.org and do 
the necessary changes? The BSA is in the state of last Wednesday there.


Thanks, and sorry for the inconveniences,
Florian

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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-11 Thread Rob Snelders

Hi,

Joel can you update the BSA? Or somebody else run git pull -r  make 
in the directory

/var/www/sites/bugassistant.libreoffice.org/website/bug?

If no-one can then I'll do it in about 6 hours. I can't login earlier.

--
Greetings,
Rob SNelders

Florian Effenberger schreef op 11.02.2013 10:39:

Hi Rob,

Rob Snelders wrote on 2013-02-10 17:53:

Done. The last paragraph on the left-hand-side is now in red text on
the old location. As can be seen in [1]. The bugassistant on the
website still is green.


I just found out what was happening - while the assistant was still
connected to the old server, the mod_rewrite used the local directory
already.

Can you please login as wsad...@kermit2.documentfoundation.org and do
the necessary changes? The BSA is in the state of last Wednesday
there.

Thanks, and sorry for the inconveniences,
Florian



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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-11 Thread Rob Snelders
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi Florian,

This is the wiki-page:
https://wiki.documentfoundation.org/Bug_Submission_Assistant

Please remember it's out of date.

Op 11-02-13 19:05, Florian Effenberger schreef:
 Hi Rob,
 
 Rob Snelders wrote on 2013-02-11 18:33:
 I'll update the documentation, when I know which you mean, I only
 know the wiki-page which, indeed, I didn't kept up.
 
 I wasn't even aware of the wiki page. ;-) Can you point me to it?
 
 We need the package tidy. Can that be installed? I think it will
 build then.
 
 Done.
 
 Florian
 
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[libreoffice-website] Re: BSA Not Updating

2013-02-10 Thread Marc Paré

Le 2013-02-08 22:51, Joel Madero a écrit :



Hi all,

Bug is here: https://bugs.freedesktop.org/show_bug.cgi?id=60456

There are active users on the Ask site who just installed 4.0 and are
unable to report bugs because the bug submission tool is on the blink.
I've been apologizing to any user who is affected by the problem, but
I don't know if the users are going to come back to report bugs if it
takes us a long time to fix this.

As a temporary quickfix, could we please redirect url #2 to url #1?
(per #'s in Rob's email above). A redirect would let users report bugs
over this weekend, and buy us some time to figure out the problem.


On Ask please request that they go to bugzilla directly, let them know
that it's only intimidating at first and really isn't that hard to work.
FDO seems to be working just fine. As for the proposed temp fix, I'm
fine with that if someone can handle it.


Best Regards,
Joel



Is there still a need to do this on the main website? Otherwise I will 
mark it as not needing to be done anymore.


Cheers,

Marc

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m...@marcpare.com
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parEntreprise.com Supports OpenDocument Formats (ODF)
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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-10 Thread Rob Snelders
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Hash: SHA1

Hi,

Op 08-02-13 13:34, Florian Effenberger schreef:
 Hi,
 
 Rob Snelders wrote on 2013-02-08 10:32:
 the directory is
 /var/www/sites/bugassistant.libreoffice.org/website/bug/
 
 hm can you make some other change that should be visible 
 immediately, to see if the files from the old kermit are used at
 all? I am not exactly sure how the BSA is included, chances are the
 files on the new server have to be modified.

Done. The last paragraph on the left-hand-side is now in red text on
the old location. As can be seen in [1]. The bugassistant on the
website still is green.

 
 Florian
 

- --
Greetings,
Rob Snelders

[1]: https://bugassistant.libreoffice.org/libreoffice/bug/bug.html
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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-10 Thread Joel Madero

On 02/10/2013 03:01 AM, Marc Paré wrote:

Le 2013-02-08 22:51, Joel Madero a écrit :



Hi all,

Bug is here: https://bugs.freedesktop.org/show_bug.cgi?id=60456

There are active users on the Ask site who just installed 4.0 and are
unable to report bugs because the bug submission tool is on the blink.
I've been apologizing to any user who is affected by the problem, but
I don't know if the users are going to come back to report bugs if it
takes us a long time to fix this.

As a temporary quickfix, could we please redirect url #2 to url #1?
(per #'s in Rob's email above). A redirect would let users report bugs
over this weekend, and buy us some time to figure out the problem.


On Ask please request that they go to bugzilla directly, let them know
that it's only intimidating at first and really isn't that hard to work.
FDO seems to be working just fine. As for the proposed temp fix, I'm
fine with that if someone can handle it.


Best Regards,
Joel



Is there still a need to do this on the main website? Otherwise I will 
mark it as not needing to be done anymore.


Cheers,

Marc

It is still broken so I think temporarily it would be good. BSA being 
down is really bad.



Best Regards,
Joel

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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-08 Thread Rob Snelders

Hi,

the directory is 
/var/www/sites/bugassistant.libreoffice.org/website/bug/


--
greetings,
Rob Snelders

Florian Effenberger schreef op 08.02.2013 08:23:

Hi,

Rob Snelders wrote on 2013-02-08 00:43:
I don't know what is wrong. But the BSA is updated but isn't shown 
on

the website.

When I go to the direct link of the BSA[1] then I get the 4.0.0.3
release as option, but when I go to the website[2] it isn't. Can
somebody look into why, as this surpasses the BSA itself.


hm, that might be due to the server migration, iow. you update on the
old server, but the new one is used.

Which directory is the BSA in?

Florian



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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-08 Thread Florian Effenberger

Hi,

Rob Snelders wrote on 2013-02-08 10:32:

the directory is /var/www/sites/bugassistant.libreoffice.org/website/bug/


hm can you make some other change that should be visible 
immediately, to see if the files from the old kermit are used at all? I 
am not exactly sure how the BSA is included, chances are the files on 
the new server have to be modified.


Florian

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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-08 Thread Joel Madero



Hi all,

Bug is here: https://bugs.freedesktop.org/show_bug.cgi?id=60456

There are active users on the Ask site who just installed 4.0 and are
unable to report bugs because the bug submission tool is on the blink.
I've been apologizing to any user who is affected by the problem, but
I don't know if the users are going to come back to report bugs if it
takes us a long time to fix this.

As a temporary quickfix, could we please redirect url #2 to url #1?
(per #'s in Rob's email above). A redirect would let users report bugs
over this weekend, and buy us some time to figure out the problem.


On Ask please request that they go to bugzilla directly, let them know 
that it's only intimidating at first and really isn't that hard to work. 
FDO seems to be working just fine. As for the proposed temp fix, I'm 
fine with that if someone can handle it.



Best Regards,
Joel

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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-08 Thread Robinson Tryon
On Fri, Feb 8, 2013 at 10:51 PM, Joel Madero jmadero@gmail.com wrote:
 On Ask please request that they go to bugzilla directly, let them know that
 it's only intimidating at first and really isn't that hard to work.

Will do.

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[libreoffice-website] Re: BSA Not Updating

2013-02-07 Thread Rob Snelders
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi All,

I don't know what is wrong. But the BSA is updated but isn't shown on
the website.

When I go to the direct link of the BSA[1] then I get the 4.0.0.3
release as option, but when I go to the website[2] it isn't. Can
somebody look into why, as this surpasses the BSA itself.

- --
Greetings,
Rob Snelders

[1]: https://bugassistant.libreoffice.org/libreoffice/bug/bug.html
[2]: https://www.libreoffice.org/get-help/bug/

Op 08-02-13 00:30, Joel Madero schreef:
 Hey Rob,
 
 Joren CC'ed you on an issue on FDO and I'm hitting a snag. Updating
 BSA seems to work no problem (with make only) but it's not actually
 updating the site. Furthermore, still when I add pull -r, says my
 tree isn't up to date and all of that.
 
 Hope we can fix this soon as people can't report against 4 release 
 currently from BSA.
 
 Thanks!
 
 
 Joel
 
 -- *Joel Madero* LibreOffice QA Volunteer jmadero@gmail.com
 mailto:jmadero@gmail.com
 

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Re: [libreoffice-website] Re: BSA Not Updating

2013-02-07 Thread Florian Effenberger

Hi,

Rob Snelders wrote on 2013-02-08 00:43:

I don't know what is wrong. But the BSA is updated but isn't shown on
the website.

When I go to the direct link of the BSA[1] then I get the 4.0.0.3
release as option, but when I go to the website[2] it isn't. Can
somebody look into why, as this surpasses the BSA itself.


hm, that might be due to the server migration, iow. you update on the 
old server, but the new one is used.


Which directory is the BSA in?

Florian

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