[Bug 29034] Slowness in accessing English Wikipedia

2011-06-04 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

Nemo_bis federicol...@tiscali.it changed:

   What|Removed |Added

 Status|REOPENED|RESOLVED
 CC||federicol...@tiscali.it
 Resolution||FIXED

--- Comment #10 from Nemo_bis federicol...@tiscali.it 2011-06-04 07:17:01 UTC 
---
[[wikitech:Planned Maintenance 24May2011]]: «The team performed the operation
successfully - the upgrades and reboots on those network gears went smoothly
and the servers and sites came back up on scheduled. We believe we have also
addressed the lag in the page load caused by the network routing problem.»
And nobody is complaining any longer.

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[Bug 29034] Slowness in accessing English Wikipedia

2011-05-24 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

Etienne Beaule ebe123_w...@yahoo.ca changed:

   What|Removed |Added

 CC||ebe123_w...@yahoo.ca
Web browser|--- |Apple Safari

--- Comment #8 from Etienne Beaule ebe123_w...@yahoo.ca 2011-05-24 21:21:41 
UTC ---
This is the cause that I found.  It is that wikipedia's bandwidth is getting
closer and closer to the maximum.  It makes that page load is taking more time
and edits are even harder.

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[Bug 29034] Slowness in accessing English Wikipedia

2011-05-24 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

Etienne Beaule ebe123_w...@yahoo.ca changed:

   What|Removed |Added

Web browser|Apple Safari|---

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[Bug 29034] Slowness in accessing English Wikipedia

2011-05-24 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

--- Comment #9 from Etienne Beaule ebe123_w...@yahoo.ca 2011-05-24 21:27:19 
UTC ---
(In reply to comment #5)
 This issue is affecting people in all parts of the US, in the UK, Australia,
 and Hong Kong, and those are only the places I know about who have spoken out
 at the Village Pump. I don't think it has to do with geolocation. It has been
 happening for at least a week. I've taken a break from editing Wikipedia
 because it is just too frustrating at this point.

Hey! Globalize!  Canada is affected too.

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[Bug 29034] Slowness in accessing English Wikipedia

2011-05-20 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

robert.my...@mysoul.com.au bidgee-w...@virginbroadband.com.au changed:

   What|Removed |Added

   Priority|Unprioritized   |High
 CC||bidgee-wiki@virginbroadband
   ||.com.au

--- Comment #6 from robert.my...@mysoul.com.au 
bidgee-w...@virginbroadband.com.au 2011-05-20 07:25:47 UTC ---
I'm having the very same issues (in Australia), at times you only get the
background image loaded or just half the page. I'm not having the issues on
Commons, just Wikipedia. Just to get a page fully loaded sometimes takes five
or more refreshes. Frustrating is an understatement, but this has been
occurring for the last four to five days.

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[Bug 29034] Slowness in accessing English Wikipedia

2011-05-20 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

Erik Moeller moel...@scireview.de changed:

   What|Removed |Added

 CC||moel...@scireview.de

--- Comment #7 from Erik Moeller moel...@scireview.de 2011-05-20 21:27:06 UTC 
---
[Also posting to Bugzilla]

According to the ops team, there are a number of separate and unrelated ops
issues that have come up in the last few days:

1) Not all users are experiencing slowness, but a subset of users are. There's
no definite smoking gun, but the most likely cause are ongoing issues with one
of our routers in Tampa. The router will have to be taken down for maintenance
to fix this issue, and order to perform this maintenance operation with minimal
disruption, we need to have key ops engineers on standby to deal with any
issues that may arise. My understanding is that the best available maintenance
window is Tuesday next week.

2) There was a software deployment on May 18 which caused an application server
overload; it was reverted the same day.

3) The mobile servers are currently intermittently overloaded, throwing
internal server errors, and servers to provide additional capacity have been
racked today.

4) In case you're looking at it, ganglia.wikimedia.org is not displaying
correct server status information (as of yesterday); it's in the process of
being fixed.

We're still in the process of setting up a new primary data center location in
Ashburn, VA, which will give us higher site reliability in general, and also
create the possibility of safe failover in maintenance or emergency situations.

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[Bug 29034] Slowness in accessing English Wikipedia

2011-05-18 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

--- Comment #1 from Simon Walker stwalkers...@googlemail.com 2011-05-18 
13:11:01 UTC ---
Created attachment 8553
  -- https://bugzilla.wikimedia.org/attachment.cgi?id=8553
Traceroute outputs

It's not as bad today as it was last night, but I'm still getting 30s page load
times on pages a week or two ago were loading in 2-3s.

Here's a couple of tracert outputs for you, first for en.wikipedia.org, then
bits.wikimedia.org

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[Bug 29034] Slowness in accessing English Wikipedia

2011-05-18 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

Krinkle krinklem...@gmail.com changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 CC||krinklem...@gmail.com
 Resolution||INVALID

--- Comment #3 from Krinkle krinklem...@gmail.com 2011-05-18 18:56:48 UTC ---
This could have a million and one different causes.

* Servers could've had a cache problem
* Could be related to geolocation and nearest datacenter
* Problems at your provider
* Anything on your computer
* Anything in between.

Marking INVALID.

See also [Wikitech-l] Large number of users unable to access WMF wikis from
earlier this month.[1]


--
Krinkle

[1] http://lists.wikimedia.org/pipermail/wikitech-l/2011-May/

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[Bug 29034] Slowness in accessing English Wikipedia

2011-05-18 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

Derk-Jan Hartman hart...@videolan.org changed:

   What|Removed |Added

 Status|RESOLVED|REOPENED
 Resolution|INVALID |

--- Comment #4 from Derk-Jan Hartman hart...@videolan.org 2011-05-18 20:01:22 
UTC ---
The issue is real, and affecting many people.

Ignoring it is not nice towards the many users who are experiencing it.

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[Bug 29034] Slowness in accessing English Wikipedia

2011-05-18 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=29034

Atama monkeykok...@yahoo.com changed:

   What|Removed |Added

 CC||monkeykok...@yahoo.com

--- Comment #5 from Atama monkeykok...@yahoo.com 2011-05-18 22:13:13 UTC ---
This issue is affecting people in all parts of the US, in the UK, Australia,
and Hong Kong, and those are only the places I know about who have spoken out
at the Village Pump. I don't think it has to do with geolocation. It has been
happening for at least a week. I've taken a break from editing Wikipedia
because it is just too frustrating at this point.

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