Re: [Wikimania-l] transport booking

2016-06-13 Thread Andy Mabbett
"On 13 June 2016 at 19:51, Ellie Young  wrote:

> Andy,
>
> So to clarify as best I can again (I'm really not trying add to the
> confusion only to clarify):  as a partial scholarship recipient you were
> responsible for your travel arrangements.

Thank you. I understand that. But we have been told that buses would
be provided, and my concern is - partly - with lack of clarity about
how, and when, to book for them, or whether the booking had been made
already. (I have, after all, received two emails today telling me,
wrongly it seems, that I already have a seat...)

Can you explain why your "Hello WMF Full and Partial Scholarship
Recipients" mail, which I quoted, said I have "a pre-paid, reserved
seat on the direct shuttle buses"? Will you now send a correction to
all recipients, as some may not be reading this list?

>  If you didn't buy a ticket on
> Eventbrite that the conference organizers offered for the direct shuttle
> (the offer was on the registration page but is no longer operable),

I don't believe I was aware of that offer, until the 6th June, when I
posted about it to this list; and again on 9th June (my posts being
unanswered until today).

> then I
> think you might want to wait to hear from the conference organizers about
> whether or not there will be extra seats available on those shuttles for
> people who want to pay/arrange now or when they get there.

I have been asking about that since the 6th June (see above) and more
than once today. the responses have, as already explained, been
contradictory. I certainly do not "want to wait" any longer - as I
said earlier, I need to have this tied up soon.

Furthermore, I have only seen references to booking /return/ tickets.
My need is, as stated previously, only in one direction, on the 27th.
Will that be possible?

> If you end up not being able to obtain a ride on the direct shuttle, it's
> really pretty straightforward to do the transport from the airports to Esino
> Lario via public transportation.

I'm not finding it straightforward; see my comments made today about
lack of clarity regarding buses from Varenna-Esino-Perledo station to
Esino Lario (and the reverse), and the claim that prior booking for
these is required. This also remains unresolved.

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Re: [Wikimania-l] transport booking

2016-06-13 Thread Ellie Young
Andy,

So to clarify as best I can again (I'm really not trying add to the
confusion only to clarify):  as a partial scholarship recipient you were
responsible for your travel arrangements.   If you didn't buy a ticket on
Eventbrite that the conference organizers offered for the direct shuttle
(the offer was on the registration page but is no longer operable), then I
think you might want to wait to hear from the conference organizers about
whether or not there will be extra seats available on those shuttles for
people who want to pay/arrange now or when they get there.

If you end up not being able to obtain a ride on the direct shuttle, it's
really pretty straightforward to do the transport from the airports to
Esino Lario via public transportation.

Ellie

On Mon, Jun 13, 2016 at 11:34 AM, Andy Mabbett 
wrote:

> On 13 June 2016 at 18:24, Ellie Young  wrote:
>
> > To clarify:  All WMF Full Scholarship recipients  and Board and Staff
> people
> > (where WMF travel staff and/or their travel agency booked your travel),
> you
> > will have a reserved, prepaid seat on the direct shuttles as the
> following
> > dates:
>
> So not "All people with a WMF scholarship", as was stated by Iolanda
> just seven hours ago? I'm sure it is now clear why some of us are
> increasingly concerned about the current situation.
>
> But in case it is not, I also received an email from you three hours
> ago, saying:
>
>Hello WMF Full and Partial Scholarship Recipients,
>
>Please note the following:
>
>[...]
>
>Travel to and from Esino Lario from Linate and Malpensa
>airports:  If you are arriving on June 21 or 23 from these
>airports, you have a pre-paid, reserved seat on the direct
>shuttle  buses departing from there on those dates.   (You
>also have the same if you are returning back to those airports
>on June 27 from Esino Lario.)   Please see the following link
>for those schedules:
>
> To emphasise, that's "WMF Full and Partial Scholarship Recipients" in
> your first mail, as opposed to "All WMF Full Scholarship recipients"
> in your latest.
>
> As a partial scholarship recipient, I am utterly confused.
>
> > I believe the organizers will be posting information about how /whether
> you
> > there will be room for additional people beyond this group and the people
> > who purchased early on tickets, soon.
>
> I'm not able to parse parts of the above, and I'm not clear what is
> meant by "the people who purchased early on tickets". Tickets for
> buses, or tickets for Wikimania? How early? How can we tell if that
> applies to us?
>
> --
> Andy Mabbett
> @pigsonthewing
> http://pigsonthewing.org.uk
>
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-- 
Ellie Young
Events Manager
Wikimedia Foundation
eyo...@wikimedia.org
c. 510 701 8649
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Re: [Wikimania-l] transport booking

2016-06-13 Thread Andy Mabbett
On 13 June 2016 at 18:24, Ellie Young  wrote:

> To clarify:  All WMF Full Scholarship recipients  and Board and Staff people
> (where WMF travel staff and/or their travel agency booked your travel),  you
> will have a reserved, prepaid seat on the direct shuttles as the following
> dates:

So not "All people with a WMF scholarship", as was stated by Iolanda
just seven hours ago? I'm sure it is now clear why some of us are
increasingly concerned about the current situation.

But in case it is not, I also received an email from you three hours
ago, saying:

   Hello WMF Full and Partial Scholarship Recipients,

   Please note the following:

   [...]

   Travel to and from Esino Lario from Linate and Malpensa
   airports:  If you are arriving on June 21 or 23 from these
   airports, you have a pre-paid, reserved seat on the direct
   shuttle  buses departing from there on those dates.   (You
   also have the same if you are returning back to those airports
   on June 27 from Esino Lario.)   Please see the following link
   for those schedules:

To emphasise, that's "WMF Full and Partial Scholarship Recipients" in
your first mail, as opposed to "All WMF Full Scholarship recipients"
in your latest.

As a partial scholarship recipient, I am utterly confused.

> I believe the organizers will be posting information about how /whether you
> there will be room for additional people beyond this group and the people
> who purchased early on tickets, soon.

I'm not able to parse parts of the above, and I'm not clear what is
meant by "the people who purchased early on tickets". Tickets for
buses, or tickets for Wikimania? How early? How can we tell if that
applies to us?

-- 
Andy Mabbett
@pigsonthewing
http://pigsonthewing.org.uk

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Re: [Wikimania-l] transport booking

2016-06-13 Thread Ellie Young
Andy,

To clarify:  All WMF Full Scholarship recipients  and Board and Staff
people (where WMF travel staff and/or their travel agency booked your
travel),  you will have a reserved, prepaid seat on the direct shuttles as
the following dates:

# June 21 and 23 only: To Esino Lario from the Malpensa (MXP) and Linate
(LIN) Airports
# June 27: From Esino Lario to Malpensa (MXP) or Linate (LIN) Airports


I believe the organizers will be posting information about how /whether you
there will be room for additional people beyond this group and the people
who purchased early on tickets, soon.

Ellie


On Mon, Jun 13, 2016 at 9:28 AM, Andy Mabbett 
wrote:

> On 13 June 2016 at 12:11, Iolanda Pensa  wrote:
>
> > All people with a WMF scholarship, all WMF staff and all people who
> bought their airport transport have a seat on the busses
>
> P.S. It is not clear whether "All people with a WMF scholarship"
> includes people (like me) with a partial scholarship.
>
> --
> Andy Mabbett
> @pigsonthewing
> http://pigsonthewing.org.uk
>
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-- 
Ellie Young
Events Manager
Wikimedia Foundation
eyo...@wikimedia.org
c. 510 701 8649
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Re: [Wikimania-l] transport booking

2016-06-13 Thread Andy Mabbett
On 13 June 2016 at 12:11, Iolanda Pensa  wrote:

> All people with a WMF scholarship, all WMF staff and all people who bought 
> their airport transport have a seat on the busses

P.S. It is not clear whether "All people with a WMF scholarship"
includes people (like me) with a partial scholarship.

-- 
Andy Mabbett
@pigsonthewing
http://pigsonthewing.org.uk

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Re: [Wikimania-l] transport booking

2016-06-13 Thread Daniel Schwen
>
> 1. busses from the airports to Esino (and viceversa). All people with a
> WMF scholarship, all WMF staff and all people who bought their airport
> transport have a


I've been relying on this (being a scholarship recipient). However I just
found out that supposedly no bus departs on the 22nd, which is when my
flight arrives.
Daniel
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Re: [Wikimania-l] transport booking

2016-06-13 Thread Lodewijk
Hi Andy,

I added that statement to the busses page, based on an earlier email from
Iolanda where she indeed stated that reservations were required. I
understand now that reservations still are required, but can only be made
once in Varenna - perhaps that explains the ambiguity?

But I have to admit, it isn't entirely clear to me either...

Lodewijk

2016-06-13 14:24 GMT+02:00 Andy Mabbett :

> On 13 June 2016 at 12:11, Iolanda Pensa  wrote:
> > to clarify, there are two kind of busses
> >
> > 1. busses from the airports to Esino (and viceversa). All people with a
> WMF scholarship, all WMF staff and all people who bought their airport
> transport have a seat on the busses. we made this timetable to accommodate
> the arrivals
> https://wikimania2016.wikimedia.org/wiki/Journey/Airport_busses
>
> How do we know which bus our seat is allocated on? Or is it "first
> come, first served"?
>
> > 2. busses from Varenna to Esino Lario (and viceversa)
> > We should have the definitive contract today and this is the expected
> schedule
> https://wikimania2016.wikimedia.org/wiki/Journey/Varenna_Esino_busses
> > We are putting as many busses as possible on the schedule but there are
> limits due to the street (we are saturating it but we can not block it) and
> there are limits due to the schedule bus drivers can do. We are really
> sorry that you might have to wait for your bus, but you can reserve your
> seat on the next available bus once you arrive in Varenna and Varenna is
> indeed really beautiful: you can leave the luggage at the station and enjoy
> the place during the waiting time.
>
> I have just seen that page for the first time, It says:
>
>Watch out! You need to buy a ticket in advance with the organisers
>to be on one of these buses!
>
> This seems to contradict:
>
> > You do not need to reserve on eventbrite your ticket for Varenna Esino
> but you be able to get it once you are in Varenna or in Esino. Please note
> that you can get or reserve your return ticket in Varenna or Esino; it is a
> good idea to get it immediately or to think about it as soon as you can.
>
> Please can you clarify this ambiguity?
>
> On
>
>https://wikimania2016.wikimedia.org/wiki/Journey/Train
>
> there is reference to:
>
>   Bus from the station of Varenna-Esino to Esino Lario (the bus waits for
> the
>train, 2.40 €). The regular bus schedule changes in winter and summer;
>for Wikimania we have increased buses.
>
> yet you refer to a contract and special buses. What is the difference?
>
> --
> Andy Mabbett
> @pigsonthewing
> http://pigsonthewing.org.uk
>
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Re: [Wikimania-l] transport booking

2016-06-13 Thread Andy Mabbett
On 13 June 2016 at 12:11, Iolanda Pensa  wrote:
> to clarify, there are two kind of busses
>
> 1. busses from the airports to Esino (and viceversa). All people with a WMF 
> scholarship, all WMF staff and all people who bought their airport transport 
> have a seat on the busses. we made this timetable to accommodate the arrivals 
> https://wikimania2016.wikimedia.org/wiki/Journey/Airport_busses

How do we know which bus our seat is allocated on? Or is it "first
come, first served"?

> 2. busses from Varenna to Esino Lario (and viceversa)
> We should have the definitive contract today and this is the expected 
> schedule https://wikimania2016.wikimedia.org/wiki/Journey/Varenna_Esino_busses
> We are putting as many busses as possible on the schedule but there are 
> limits due to the street (we are saturating it but we can not block it) and 
> there are limits due to the schedule bus drivers can do. We are really sorry 
> that you might have to wait for your bus, but you can reserve your seat on 
> the next available bus once you arrive in Varenna and Varenna is indeed 
> really beautiful: you can leave the luggage at the station and enjoy the 
> place during the waiting time.

I have just seen that page for the first time, It says:

   Watch out! You need to buy a ticket in advance with the organisers
   to be on one of these buses!

This seems to contradict:

> You do not need to reserve on eventbrite your ticket for Varenna Esino but 
> you be able to get it once you are in Varenna or in Esino. Please note that 
> you can get or reserve your return ticket in Varenna or Esino; it is a good 
> idea to get it immediately or to think about it as soon as you can.

Please can you clarify this ambiguity?

On

   https://wikimania2016.wikimedia.org/wiki/Journey/Train

there is reference to:

  Bus from the station of Varenna-Esino to Esino Lario (the bus waits for the
   train, 2.40 €). The regular bus schedule changes in winter and summer;
   for Wikimania we have increased buses.

yet you refer to a contract and special buses. What is the difference?

-- 
Andy Mabbett
@pigsonthewing
http://pigsonthewing.org.uk

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Re: [Wikimania-l] transport booking

2016-06-13 Thread Iolanda Pensa
dear all
to clarify, there are two kind of busses

1. busses from the airports to Esino (and viceversa). All people with a WMF 
scholarship, all WMF staff and all people who bought their airport transport 
have a seat on the busses. we made this timetable to accommodate the arrivals 
https://wikimania2016.wikimedia.org/wiki/Journey/Airport_busses
Marta is preparing with Stuart Prior (who has the access) a registration system 
on eventbrite to buy the remaining seats. It will be available in a short time 
(meanwhile please have a look at the available times)
We might add another bus on Monday if needed to make sure everyone can get home.
Please note that we are managing as volunteers this service for your comfort, 
it is very very complicated and busses do not bloom in the grass but need to be 
reserved, organized and they cost 500 euro each - last minute services is 
impossible. We do our best to meet you needs but we will not be able to 
accommodate everyone’s preference. Please also consider to take and pay a taxi 
or urber if you have specific requests in particular from the airports to Esino.

2. busses from Varenna to Esino Lario (and viceversa)
We should have the definitive contract today and this is the expected schedule 
https://wikimania2016.wikimedia.org/wiki/Journey/Varenna_Esino_busses
We are putting as many busses as possible on the schedule but there are limits 
due to the street (we are saturating it but we can not block it) and there are 
limits due to the schedule bus drivers can do. We are really sorry that you 
might have to wait for your bus, but you can reserve your seat on the next 
available bus once you arrive in Varenna and Varenna is indeed really 
beautiful: you can leave the luggage at the station and enjoy the place during 
the waiting time.
You do not need to reserve on eventbrite your ticket for Varenna Esino but you 
be able to get it once you are in Varenna or in Esino. Please note that you can 
get or reserve your return ticket in Varenna or Esino; it is a good idea to get 
it immediately or to think about it as soon as you can.

hope this clarifies how we set the busses. I am sorry that it takes time to 
confirm the schedule and if anyone wants to help in taking the reservations is 
more than welcome. I have to admit that no one is really queueing to get the 
job :)
iolanda


> Il giorno 13 giu 2016, alle ore 12:50, Andy Mabbett 
>  ha scritto:
> 
> Please can we have a reply to this, ASAP?
> 
> On 9 June 2016 at 17:49, Andy Mabbett  wrote:
>> On 9 June 2016 at 16:42, Iolanda Pensa  wrote:
>> 
>>> https://wikimania2016.wikimedia.org/wiki/Journey/Airport_busses
>> 
>> Do we need to book? In advance, or at Wikimania?
>> 
>> If not, how can we be sure of having a place?
>> 
>> --
>> Andy Mabbett
>> @pigsonthewing
>> http://pigsonthewing.org.uk
> 
> 
> 
> -- 
> Andy Mabbett
> @pigsonthewing
> http://pigsonthewing.org.uk
> 
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