Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Chris Danis
An update: there *do* appear to be issues with Telkom SA (AS 37457) being
able to reach Wikimedia; I've reached out to their network operations
center.

Despite more investigation I did not find evidence of issues at other
African ISPs.



On Mon, Jun 29, 2020 at 11:57 AM Peter Southwood <
peter.southw...@telkomsa.net> wrote:

> That is plausible, I am in Cape Town
> P
>
> -Original Message-
> From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> Behalf Of Joseph Seddon
> Sent: 29 June 2020 16:40
> To: Wikimedia Mailing List
> Subject: Re: [Wikimedia-l] Wikimedia servers
>
> From reports I am seeing on facebook it seems this problem is localised on
> our Africa based users?
>
> Regards
> Seddon
>
> On Mon, Jun 29, 2020 at 3:05 PM Peter Southwood <
> peter.southw...@telkomsa.net> wrote:
>
> > I get this:
> >
> > The connection has timed out
> >
> > The server at en.wikipedia.org is taking too long to respond.
> >
> > The site could be temporarily unavailable or too busy. Try again in a
> > few moments.
> > If you are unable to load any pages, check your computer’s network
> > connection.
> > If your computer or network is protected by a firewall or proxy, make
> > sure that Firefox is permitted to access the Web.
> >
> > After a long wait. Been like this for several hours now.
> > Most sites no problem
> > Cheers,
> > P
> >
> > -Original Message-
> > From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> > Behalf Of Amir Sarabadani
> > Sent: 29 June 2020 15:31
> > To: Wikimedia Mailing List
> > Subject: Re: [Wikimedia-l] Wikimedia servers
> >
> > Hey,
> > Can you elaborate more? I can access the website and graphs seems okay:
> >
> >
> https://grafana.wikimedia.org/d/RIA1lzDZk/application-servers-red-dashboard?orgId=1&from=now-3h&to=now
> >
> > On Mon, Jun 29, 2020 at 3:24 PM Peter Southwood <
> > peter.southw...@telkomsa.net> wrote:
> >
> > > Is anyone else unable to get through to the Wikimedia servers?
> > >
> > > Cheers,
> > >
> > > Peter
> > >
> > > ___
> > > Wikimedia-l mailing list, guidelines at:
> > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > > https://meta.wikimedia.org/wiki/Wikimedia-l
> > > New messages to: Wikimedia-l@lists.wikimedia.org
> > > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
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> >
> >
> >
> > --
> > Amir (he/him)
> > ___
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> >
> > --
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> >
> >
> > ___
> > Wikimedia-l mailing list, guidelines at:
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>
>
> --
> Seddon
>
> *Community and Audience Engagement Associate*
> *Advancement (Fundraising), Wikimedia Foundation*
> ___
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-- 
Chris Danis (he/him)
Sr. Site Reliability Engineer
Wikimedia Foundation
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Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Chris Danis
Hi,

I've done some looking around and don't see evidence of widespread issues
with connectivity to Wikimedia from either Telekom ZA, or Africa in general.

For any users who are having troubles, please see
https://wikitech-static.wikimedia.org/wiki/Reporting_a_connectivity_issue

Even if you can't follow every step there, the contents of a traceroute
would be helpful.

If you're unable to reach Phabricator to file a private task, you are very
welcome to email me directly!

All the best,

-- 
Chris Danis (he/him)
Sr. Site Reliability Engineer
Wikimedia Foundation
___
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New messages to: Wikimedia-l@lists.wikimedia.org
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