[WISPA] PHP Helpdesk
Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] PHP Helpdesk
Platypus w/ wombat (www.boardtown.com) Or cerebus (http://www.cerberusweb.com) Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 8:20 AM To: WISPA General List Subject: [WISPA] PHP Helpdesk Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] PHP Helpdesk
Freeside with built in RT Ticket system. RT is also available as a standalone application, and works well. We use it to keep track of installs, deinstalls, service calls, maintenance work and a few other things as well. Matt Larsen vistabeam.com Ty Carter Lightwave Communications wrote: Platypus w/ wombat (www.boardtown.com) Or cerebus (http://www.cerberusweb.com) Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 8:20 AM To: WISPA General List Subject: [WISPA] PHP Helpdesk Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] PHP Helpdesk
Kayako is really fabulous: http://www.kayako.com On Dec 19, 2007 7:20 AM, Mike Hammett [EMAIL PROTECTED] wrote: Does anyone have a recommendation for a PHP helpdesk? -- Dylan Oliver Primaverity, LLC WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] PHP Helpdesk
I agree completely... NO need to rethink.. It is a PITA! Don't even bother! Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 12:58 PM To: WISPA General List Subject: Re: [WISPA] PHP Helpdesk Last I knew, Freeside was a PITA to install and I'm too cheap to pay someone to do it. Maybe I ought to try again. ;-) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: Matt Larsen - Lists [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, December 19, 2007 9:23 AM Subject: Re: [WISPA] PHP Helpdesk Freeside with built in RT Ticket system. RT is also available as a standalone application, and works well. We use it to keep track of installs, deinstalls, service calls, maintenance work and a few other things as well. Matt Larsen vistabeam.com Ty Carter Lightwave Communications wrote: Platypus w/ wombat (www.boardtown.com) Or cerebus (http://www.cerberusweb.com) Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 8:20 AM To: WISPA General List Subject: [WISPA] PHP Helpdesk Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] PHP Helpdesk
Last I knew, Freeside was a PITA to install and I'm too cheap to pay someone to do it. Maybe I ought to try again. ;-) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: Matt Larsen - Lists [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, December 19, 2007 9:23 AM Subject: Re: [WISPA] PHP Helpdesk Freeside with built in RT Ticket system. RT is also available as a standalone application, and works well. We use it to keep track of installs, deinstalls, service calls, maintenance work and a few other things as well. Matt Larsen vistabeam.com Ty Carter Lightwave Communications wrote: Platypus w/ wombat (www.boardtown.com) Or cerebus (http://www.cerberusweb.com) Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 8:20 AM To: WISPA General List Subject: [WISPA] PHP Helpdesk Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] PHP Helpdesk
It's definitely not an install for people who don't have a lot of unix experience; it is a little troublesome even with a lot of experience. That said, most of the people I know who do the paid support have a good experience. -Clint On Dec 19, 2007 1:10 PM, Ty Carter Lightwave Communications [EMAIL PROTECTED] wrote: I agree completely... NO need to rethink.. It is a PITA! Don't even bother! Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 12:58 PM To: WISPA General List Subject: Re: [WISPA] PHP Helpdesk Last I knew, Freeside was a PITA to install and I'm too cheap to pay someone to do it. Maybe I ought to try again. ;-) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: Matt Larsen - Lists [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, December 19, 2007 9:23 AM Subject: Re: [WISPA] PHP Helpdesk Freeside with built in RT Ticket system. RT is also available as a standalone application, and works well. We use it to keep track of installs, deinstalls, service calls, maintenance work and a few other things as well. Matt Larsen vistabeam.com Ty Carter Lightwave Communications wrote: Platypus w/ wombat (www.boardtown.com) Or cerebus (http://www.cerberusweb.com) Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 8:20 AM To: WISPA General List Subject: [WISPA] PHP Helpdesk Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
