RE: Windows Wireless Clients- strange behavior after recent Windows Updates?

2008-11-03 Thread Jim Galiardi
Interesting thread.

I've only recently been made aware of similar issue on our WLAN that may have 
been occurring since the start of fall quarter but took a few weeks to filter 
through to me from our helpdesk and NOC.  This also seems new to us and we've 
made no configuration changes since winter quarter of last year.

In our case DHCP transactions seem to occur normally according to DHCP logs.  
Requests are being received And ACKs returned.  The client seems to be 
receiving the ACKs as they maintain the same IP address being issued during a 
release/renew.  However, as mentioned in other threads the client cannot ping 
anything on the network but itself.  However, in many of the reports I've 
received and some of the duplication we've been able to produce, a reset of the 
NIC or even full reboot of the client does not alleviate the issue.  Seems only 
moving to a different controller alleviates the issue.

What is interesting, is most of the recent talk has been focused on Cisco 
sites, but in our case we are an Aruba shop.  The one commonality may be 
mobility as we also run a large mobility domain.

This may be just coincidence, but the symptoms sounded so eerily familiar, I 
thought I would post our experiences to date.  After a significant amount of 
problem replication and troubleshooting last week, I finally opened a case with 
Aruba TAC on this which is currently being worked.  We'll see what they can 
come up with.

Regarding the post from Bruce Johnson: 

When a mobile station roams from an AP joined to one controller, to an AP 
joined to another controller, the client may suffer a lack of data connectivity 
for a period as long as the configured user idle timeout.

This may also be a commonality.  I reduced the configured 'idle timeout' on our 
controllers to 300 seconds late last week which seems to have stemmed the 
number of complaints, but it's still too early to say for sure.

Also in similar problems we've had in the past, Aruba has a similar workaround 
to the one Bruce mentions;' Delete the mobility members from the configuration 
and re-add them.'  Fortunately, though we don't have to re-add them manually, 
it is still not a very scalable solution for clients stuck out on campus with 
no connectivity. 
___
Jim Galiardi
Network Specialist, Network Systems
UW Technology
University of Washington
(206)616-0397
Box 354150


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[EMAIL 
PROTECTED] On Behalf Of Lee H Badman
Sent: Friday, October 31, 2008 11:35 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: Windows Wireless Clients- strange behavior after recent Windows 
Updates?

It's good to know we have our choice of bugs on this condition:) It's
looking very much like the symmetric mobility tunneling that the
esteemed gentleman from New Mexico mentioned- set this up on our spare
controllers and tested thoroughly, we're looking much better. But we
went to this version of code months ago, yet the problem started in the
last week- that's the real confusion agent to me.

Lee H. Badman
Wireless/Network Engineer
Information Technology and Services
Syracuse University
315 443-3003

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[EMAIL PROTECTED] On Behalf Of Johnson, Bruce
T
Sent: Friday, October 31, 2008 11:55 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Windows Wireless Clients- strange behavior
after recent Windows Updates?

CSCsr40109 Bug Details

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method
=3DfetchBu
gDetailsbugId=3DCSCsl51486from=3Dsummary

Mobility announcements not sent after an upgrade when wrong version   =20
Symptom:

When a mobile station roams from an AP joined to one controller, to an
AP
joined to another controller, the client may suffer a lack of data
connectivity
for a period as long as the configured user idle timeout.

debug mobility handoff enable output shows that, after the roam event,
the WLC to which the client has roamed does not send the MobileAnnounce
message
to the WLC from which the client had roamed.

Conditions:

Multiple WLCs in the same mobility group, running 4.2.112.0. The WLCs
had all
been upgraded from 4.1.185.0, and then had not been rebooted again.

Workaround:

There are 2 workarounds for this issue,
1) Delete the mobility members from the configuration and re-add them.
2) After upgrading all WLCs to 4.2.112.0, reboot them all once more.

=20
Bruce T. Johnson | Network Engineer | Partners Healthcare=20
Network Engineering | 617.726.9662 | Pager: 31633 |
[EMAIL PROTECTED]



From: The EDUCAUSE Wireless Issues Constituent Group Listserv on behalf
of James
Nesbitt
Sent: Fri 10/31/2008 11:49 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Windows Wireless Clients- strange behavior
after
recent Windows Updates?


Lee,=20


RE: Windows Wireless Clients- strange behavior after recent Windows Updates?

2008-11-03 Thread Jim Galiardi
Oh, also should add this is occurring on our open SSID, so WPA or 802.1x is not 
a factor for us.

___
Jim Galiardi
Network Specialist, Network Systems
UW Technology
University of Washington
(206)616-0397
Box 354150


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[EMAIL 
PROTECTED] On Behalf Of Jim Galiardi
Sent: Monday, November 03, 2008 10:03 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: Windows Wireless Clients- strange behavior after recent Windows 
Updates?

Interesting thread.

I've only recently been made aware of similar issue on our WLAN that may ha=
ve been occurring since the start of fall quarter but took a few weeks to f=
ilter through to me from our helpdesk and NOC.  This also seems new to us a=
nd we've made no configuration changes since winter quarter of last year.

In our case DHCP transactions seem to occur normally according to DHCP logs=
.  Requests are being received And ACKs returned.  The client seems to be r=
eceiving the ACKs as they maintain the same IP address being issued during =
a release/renew.  However, as mentioned in other threads the client cannot =
ping anything on the network but itself.  However, in many of the reports I=
've received and some of the duplication we've been able to produce, a rese=
t of the NIC or even full reboot of the client does not alleviate the issue=
.  Seems only moving to a different controller alleviates the issue.

What is interesting, is most of the recent talk has been focused on Cisco s=
ites, but in our case we are an Aruba shop.  The one commonality may be mob=
ility as we also run a large mobility domain.

This may be just coincidence, but the symptoms sounded so eerily familiar, =
I thought I would post our experiences to date.  After a significant amount=
 of problem replication and troubleshooting last week, I finally opened a c=
ase with Aruba TAC on this which is currently being worked.  We'll see what=
 they can come up with.

Regarding the post from Bruce Johnson:=20

When a mobile station roams from an AP joined to one controller, to an AP =
joined to another controller, the client may suffer a lack of data connecti=
vity for a period as long as the configured user idle timeout.

This may also be a commonality.  I reduced the configured 'idle timeout' on=
 our controllers to 300 seconds late last week which seems to have stemmed =
the number of complaints, but it's still too early to say for sure.

Also in similar problems we've had in the past, Aruba has a similar workaro=
und to the one Bruce mentions;' Delete the mobility members from the config=
uration and re-add them.'  Fortunately, though we don't have to re-add them=
 manually, it is still not a very scalable solution for clients stuck out o=
n campus with no connectivity.=20
___
Jim Galiardi
Network Specialist, Network Systems
UW Technology
University of Washington
(206)616-0397
Box 354150


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIREL=
[EMAIL PROTECTED] On Behalf Of Lee H Badman
Sent: Friday, October 31, 2008 11:35 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: Windows Wireless Clients- strange behavior after recent Window=
s Updates?

It's good to know we have our choice of bugs on this condition:) It's
looking very much like the symmetric mobility tunneling that the
esteemed gentleman from New Mexico mentioned- set this up on our spare
controllers and tested thoroughly, we're looking much better. But we
went to this version of code months ago, yet the problem started in the
last week- that's the real confusion agent to me.

Lee H. Badman
Wireless/Network Engineer
Information Technology and Services
Syracuse University
315 443-3003

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[EMAIL PROTECTED] On Behalf Of Johnson, Bruce
T
Sent: Friday, October 31, 2008 11:55 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Windows Wireless Clients- strange behavior
after recent Windows Updates?

CSCsr40109 Bug Details

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method
=3D3DfetchBu
gDetailsbugId=3D3DCSCsl51486from=3D3Dsummary

Mobility announcements not sent after an upgrade when wrong version   =3D20
Symptom:

When a mobile station roams from an AP joined to one controller, to an
AP
joined to another controller, the client may suffer a lack of data
connectivity
for a period as long as the configured user idle timeout.

debug mobility handoff enable output shows that, after the roam event,
the WLC to which the client has roamed does not send the MobileAnnounce
message
to the WLC from which the client had roamed.

Conditions:

Multiple WLCs in the same mobility group, running 4.2.112.0. The WLCs
had all
been upgraded from 4.1.185.0, and then had not been rebooted again.

Workaround:

There are 2 

RE: [WIRELESS-LAN] Windows Wireless Clients- strange behavior after recent Windows Updates?

2008-11-03 Thread Lee H Badman
Hi Jim-

Last Friday, on our test/hot-spare controllers, I enabled Secure
Mobility Tunneling and rebooted the controllers. Problem went away. Over
the weekend, I did this to our production controllers- again, all is
well. But then... as I read the notes, the feature to me makes no sense
at all for our topology- all controllers and APs managed on same L2
space, all affected users in a single VLAN that has only one L3
head-end. So, for spite I removed the feature this morning on our
test/hot-spare controllers- and all is still well. I believe that in our
case, the controllers needed to be rebooted. There is a Cisco bug that
may explain this for us based on our versions that we came from and went
to, but it waited months to reveal itself- that's the zinger that I
can't quite rationalize.

Ah... how I pine for fat APs on certain days:)

Lee H. Badman
Wireless/Network Engineer
Information Technology and Services
Syracuse University
315 443-3003

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[EMAIL PROTECTED] On Behalf Of Jim Galiardi
Sent: Monday, November 03, 2008 1:03 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Windows Wireless Clients- strange behavior
after recent Windows Updates?

Interesting thread.

I've only recently been made aware of similar issue on our WLAN that may
have been occurring since the start of fall quarter but took a few weeks
to filter through to me from our helpdesk and NOC.  This also seems new
to us and we've made no configuration changes since winter quarter of
last year.

In our case DHCP transactions seem to occur normally according to DHCP
logs.  Requests are being received And ACKs returned.  The client seems
to be receiving the ACKs as they maintain the same IP address being
issued during a release/renew.  However, as mentioned in other threads
the client cannot ping anything on the network but itself.  However, in
many of the reports I've received and some of the duplication we've been
able to produce, a reset of the NIC or even full reboot of the client
does not alleviate the issue.  Seems only moving to a different
controller alleviates the issue.

What is interesting, is most of the recent talk has been focused on
Cisco sites, but in our case we are an Aruba shop.  The one commonality
may be mobility as we also run a large mobility domain.

This may be just coincidence, but the symptoms sounded so eerily
familiar, I thought I would post our experiences to date.  After a
significant amount of problem replication and troubleshooting last week,
I finally opened a case with Aruba TAC on this which is currently being
worked.  We'll see what they can come up with.

Regarding the post from Bruce Johnson: 

When a mobile station roams from an AP joined to one controller, to an
AP joined to another controller, the client may suffer a lack of data
connectivity for a period as long as the configured user idle timeout.

This may also be a commonality.  I reduced the configured 'idle timeout'
on our controllers to 300 seconds late last week which seems to have
stemmed the number of complaints, but it's still too early to say for
sure.

Also in similar problems we've had in the past, Aruba has a similar
workaround to the one Bruce mentions;' Delete the mobility members from
the configuration and re-add them.'  Fortunately, though we don't have
to re-add them manually, it is still not a very scalable solution for
clients stuck out on campus with no connectivity. 
___
Jim Galiardi
Network Specialist, Network Systems
UW Technology
University of Washington
(206)616-0397
Box 354150


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[EMAIL PROTECTED] On Behalf Of Lee H Badman
Sent: Friday, October 31, 2008 11:35 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: Windows Wireless Clients- strange behavior after recent
Windows Updates?

It's good to know we have our choice of bugs on this condition:) It's
looking very much like the symmetric mobility tunneling that the
esteemed gentleman from New Mexico mentioned- set this up on our spare
controllers and tested thoroughly, we're looking much better. But we
went to this version of code months ago, yet the problem started in the
last week- that's the real confusion agent to me.

Lee H. Badman
Wireless/Network Engineer
Information Technology and Services
Syracuse University
315 443-3003

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[EMAIL PROTECTED] On Behalf Of Johnson, Bruce
T
Sent: Friday, October 31, 2008 11:55 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Windows Wireless Clients- strange behavior
after recent Windows Updates?

CSCsr40109 Bug Details

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method
=3DfetchBu
gDetailsbugId=3DCSCsl51486from=3Dsummary

Mobility announcements not sent 

802.1X EAP/TLS with Leopard

2008-11-03 Thread [EMAIL PROTECTED]
Our wireless environment consists of strictly Windows XP laptops connecting
wirelessly via 802.1X EAP/TLS with an HP Wireless (WESM) infrastructure. 
We have a Microsoft Certification Authority which issues out
client/computer based certificates to the XP laptops via Auto Enrollment in
Group Policy.

Recently we received a batch of Macbooks running Leopard.  For the life of
me, I cannot figure out how to get client side certificate (computer certs)
installed on the Macs.  Has anyone done this successfully?  I am not a
Mac-person so my knowledge is limited, but I don't even see a way to
request certificates on the Mac that are computer/client-based from my
Microsoft Certification Authority.  

If anyone has experience with this, let me know, thanks.
JR


myhosting.com - Premium Microsoft® Windows® and Linux web and application
hosting - http://link.myhosting.com/myhosting

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.


RE: [WIRELESS-LAN] Windows Wireless Clients- strange behavior after recent Windows Updates?

2008-11-03 Thread Brooks, Stan
Jim,

What version of Aruba code are you running?  At Emory, we've experienced 
similar problems since our move to 3.3.1 code (currently on 3.3.1.15).  We've 
been working with Aruba TAC and have identified a bug - bugid 27234.  It 
relates to MobileIP where a wireless client may not be cleanly removed from the 
mobility table.  Symptoms are strong signal level and 802.1x authentication 
occurs normally but user is unsuccessful in getting an IP address 
(self-assigned or it just keeps trying to reconnect).  A user debug shows the 
user requesting a DHCP IP address, but the mobility process preventing it from 
being assigned.  We've only seen a handful of users affected by this problem.  
The users are generally only affected in locations homed to one controller, and 
can connect normally at other locations homed to different controllers.

The good news is that Aruba has a patch for this in 3.3.1.20 code.  We are 
upgrading next weekend to address this problem.  There are some workarounds 
(some drastic) that I'll let Aruba TAC tell you about to temporarily address 
this.

 - Stan Brooks - CWNA/CWSP
  Emory University
  University Technology Services
  404.727.0226
AIM/Y!/Twitter: WLANstan
   MSN: [EMAIL PROTECTED]
GoogleTalk: [EMAIL PROTECTED]

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[EMAIL 
PROTECTED] On Behalf Of Jim Galiardi
Sent: Monday, November 03, 2008 1:03 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Windows Wireless Clients- strange behavior after 
recent Windows Updates?

Interesting thread.

I've only recently been made aware of similar issue on our WLAN that may have 
been occurring since the start of fall quarter but took a few weeks to filter 
through to me from our helpdesk and NOC.  This also seems new to us and we've 
made no configuration changes since winter quarter of last year.

In our case DHCP transactions seem to occur normally according to DHCP logs.  
Requests are being received And ACKs returned.  The client seems to be 
receiving the ACKs as they maintain the same IP address being issued during a 
release/renew.  However, as mentioned in other threads the client cannot ping 
anything on the network but itself.  However, in many of the reports I've 
received and some of the duplication we've been able to produce, a reset of the 
NIC or even full reboot of the client does not alleviate the issue.  Seems only 
moving to a different controller alleviates the issue.

What is interesting, is most of the recent talk has been focused on Cisco 
sites, but in our case we are an Aruba shop.  The one commonality may be 
mobility as we also run a large mobility domain.

This may be just coincidence, but the symptoms sounded so eerily familiar, I 
thought I would post our experiences to date.  After a significant amount of 
problem replication and troubleshooting last week, I finally opened a case with 
Aruba TAC on this which is currently being worked.  We'll see what they can 
come up with.

Regarding the post from Bruce Johnson:

When a mobile station roams from an AP joined to one controller, to an AP 
joined to another controller, the client may suffer a lack of data connectivity 
for a period as long as the configured user idle timeout.

This may also be a commonality.  I reduced the configured 'idle timeout' on our 
controllers to 300 seconds late last week which seems to have stemmed the 
number of complaints, but it's still too early to say for sure.

Also in similar problems we've had in the past, Aruba has a similar workaround 
to the one Bruce mentions;' Delete the mobility members from the configuration 
and re-add them.'  Fortunately, though we don't have to re-add them manually, 
it is still not a very scalable solution for clients stuck out on campus with 
no connectivity.
___
Jim Galiardi
Network Specialist, Network Systems
UW Technology
University of Washington
(206)616-0397
Box 354150


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[EMAIL 
PROTECTED] On Behalf Of Lee H Badman
Sent: Friday, October 31, 2008 11:35 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: Windows Wireless Clients- strange behavior after recent Windows 
Updates?

It's good to know we have our choice of bugs on this condition:) It's
looking very much like the symmetric mobility tunneling that the
esteemed gentleman from New Mexico mentioned- set this up on our spare
controllers and tested thoroughly, we're looking much better. But we
went to this version of code months ago, yet the problem started in the
last week- that's the real confusion agent to me.

Lee H. Badman
Wireless/Network Engineer
Information Technology and Services
Syracuse University
315 443-3003

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[EMAIL PROTECTED] On Behalf Of Johnson, Bruce
T
Sent: