RE: [WIRELESS-LAN] Nyansa Voyance - thoughts?

[Norton, Thomas (IT Operations Admin)]

Hey Jeff,

Nyansa addressed security and privacy satisfactorily for us from the 
discussions and documentation provided. Being a POC it met the basic criteri,a 
Moving forward we will be vetting it further as we aim to complete a full 
deployment, we will want to validate we are still in compliance.  With that 
said I have listed some key bullet points below based on our discussions with 
them.

Some of the key highlights around security:

  *   Voyance doesn't send any packets to the cloud - They also document and 
share with customers, what exact metrics are sent to the cloud
  *   Data sent to the cloud is encrypted end to end over TLS
  *   Daily penetration testing by a third party - it's not the free service :)
  *   The company has strict and documented controls on who can access the data 
– From what we have seen and were told they employ digital certificates, two 
factor auth, have audit trails etc.
  *   The solution is hosted within AWS virtual private cloud (VPC)
  *   On the application security front they perform tests around things like 
SQL injection, cross-site scripting etc.
Here's a few bullets on privacy:

  *   All the raw data Nyansa collects and analyze belongs to our customers
  *   The company doesn't track or store access to non-business critical 
applications.
  *   If you discontinue use of the Voyance service; all data will be deleted 
after 30 days - you can also request to have this done sooner.


T.J. Norton
Sr. Wireless Network Engineer - Team Lead
Network Services - Wireless

(434) 592-6552

[http://www.liberty.edu/media/1616/40themail/wordmark-for-email.jpg]

Liberty University  |  Training Champions for Christ since 1971

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jeffrey D. Sessler
Sent: Thursday, May 26, 2016 2:38 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Nyansa Voyance - thoughts?

Bruce,

How did your campus address the privacy concerns with your community? Was the 
service already in compliance with existing policy, or did you have to engage 
Faculty/Staff/Students and get them to sign off?

Jeff

From: 
"wireless-lan@listserv.educause.edu" 
> 
on behalf of "bosbo...@liberty.edu" 
>
Reply-To: 
"wireless-lan@listserv.educause.edu" 
>
Date: Thursday, May 26, 2016 at 4:22 AM
To: 
"wireless-lan@listserv.educause.edu" 
>
Subject: Re: [WIRELESS-LAN] Nyansa Voyance - thoughts?

I would have expected the cost to be a stopping point for management here as 
well.

When management saw the benefits Voyance can provide, we now have plans to 
deploy on all our wireless network instead of the limited PoC we have now.

​

Bruce Osborne
Wireless Engineer
IT Network Services - Wireless

(434) 592-4229

LIBERTY UNIVERSITY
Training Champions for Christ since 1971

From: McClintic, Thomas [mailto:thomas.mcclin...@uth.tmc.edu]
Sent: Wednesday, May 25, 2016 9:29 AM
Subject: Re: Nyansa Voyance - thoughts?

Ryan,

Thank you for bringing this into the discussion. The cost turned us away from 
it quickly. Adding a yearly line item in the budget, knowing that it will grow 
is not easy to justify.

I hope they review the pricing model. I too am interested in any information 
early adopters will share about actual pricing.

TJ McClintic
Network Architect

UTHealth | The University of Texas Health Science Center at Houston
Houston’s Health University

Communications Technology | Network Operations
7000 Fannin | Suite M60 | Houston, TX  77030
713.486.9269 netops | 713.486.2271 office



From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Turner, Ryan H
Sent: Wednesday, May 25, 2016 8:23 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Nyansa Voyance - thoughts?

I’m curious for those early adopters, how they were on cost.  Right now, 
according to what they have told me, their pricing for education for 2,500 
access points is 75,000 PER YEAR.  Now, we are going to be at 10,000 access 
points.   You can do the math.  They have indicated a willingness to talk about 
price, but I’m finding it hard to believe most shops are going to be 
accommodating to that pricing level.  Please feel free to contact me off list 
if you wish to share anything about your pricing.


Ryan Turner
Manager of Network Operations
ITS Communication Technologies
The University of North Carolina at Chapel Hill

r...@unc.edu
+1 919 445 

RE: [WIRELESS-LAN] Nyansa Voyance - thoughts?

[Norton, Thomas (IT Operations Admin)]

Hey Mike, 

We have had the same experience since deploying Nyansa earlier this year. I 
don't think I could have said that better myself.  Overall it has been a great 
experience. 

T.J.

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Mike Fitzgerald
Sent: Tuesday, May 24, 2016 2:35 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Nyansa Voyance - thoughts?

Ryan,

As you noted, Brandeis is an early adopter.  We've been involved since last 
summer.  We were impressed with the amount of data Voyance tracks and reports, 
as well as the Nyansa engineering team's willingness to incorporate our input 
into the product.

We have their monitor (AKA the Crawler) on mirror ports from all of our 
wireless controller up-links so it sees all the client traffic to/from wireless 
clients and everything they talk to.  When things go amiss, Voyance alerts and 
lets you drill down to identify underlying cause.  Those alerts are based on 
variations from what is considered "normal" for our environment, based on 
Voyance's data collection over time.  We can tune those thresholds and triggers 
as needed to help avoid false alerts.

In one place, we can not only see the client wireless experience, but also 
their experience with interactions the client and  DHCP, DNS, RADIUS and web 
traffic.  

When we're not getting active alerts, their reporting tools are great for 
looking at trends, comparisons and even drilling down from a different angle.  
We can compare AP-group-to-AP-group, building-to-building, as well as how 
Brandeis compares (anonymously)  to other Voyance customer network sites to get 
a feel for how we're doing compared to other schools and/or businesses with 
similar sized networks.

We're already talking about some infrastructure changes in response to some 
unexpected behaviors we were able to detect with Voyance.

Mike

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Re: [WIRELESS-LAN] Nyansa Voyance - thoughts?

[Norton, Thomas (IT Operations Admin)]

Hey Ryan,

We at Liberty are an early adopter as well and have been running voyance on our 
network for a few months now. So far we are very impressed with the product but 
also Nyansa's willingness to work with us.

 With that said, we are currently looking at deploying a permanent solution 
this summer as we are in the process of centralizing and re-arching how our 
local wlan controllers are deployed.

If you have some time we would love to discuss and collaborate.

T.J. Norton
Sr. Wireless Engineer - Team Lead
IT Network Services - Wireless

(434) 592-6552

Liberty University | Training Champions for Christ since 1971

On May 24, 2016, at 1:03 PM, Turner, Ryan H 
> wrote:

All:

I was recently approached by a vendor offering a wireless analysis software 
that combines the processing of AMON in conjunction with deep packet inspection 
(through collectors that are looking at all the traffic coming off of your 
controllers via SPAN or Taps).  I was impressed with what I saw.  The company 
has apparently been in stealth mode until about 5 weeks ago, so most on this 
list would not have heard of them.

They offer up Brandeis University as one of their early adopters.  Has anyone 
else had a chance to look into this yet?  The website isn't going to give you a 
lot.  If you go to Youtube, you'll find some round table demos that should give 
you an idea of the capabilities.

We have a few concerns...  High cost and the cloud based nature of the service 
(no way to house on prem at the time).  If you've looked at this and had time 
to formulate some thoughts, I would appreciate it.

Ryan Turner
Manager of Network Operations
ITS Communication Technologies
The University of North Carolina at Chapel Hill

r...@unc.edu
+1 919 445 0113 Office
+1 919 274 7926 Mobile

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/groups/.

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Nyansa Webinar

[Norton, Thomas (IT Operations Admin)]

All,

Not sure if you have a heard of company called Nyansa. But they have a webinar 
coming up that may be worth looking into. Just thought I would pass along.

http://www.nyansa.com/webinar/


T.J. Norton
Sr. Wireless Network Engineer - Team Lead
Network Services - Wireless

(434) 592-6552

[http://www.liberty.edu/media/1616/40themail/wordmark-for-email.jpg]

Liberty University  |  Training Champions for Christ since 1971


**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.