Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Curtis, The hardware version is listed under the AP's UDI info. I took a look at my 1142's and most are v01. If you attach a serial cable to a problematic 1142 and watch it boot, you may be able to catch info on why it's not behaving. You may see a AP receives low power message - say if it thinks it's only getting 10 watts. Can you try attaching the 1142 in question directly to the switch? If it's a cable distance/power problem, that would tell you. Also, on our older Cisco switches (pre 802.3af standard), I believe we had to set the maximum power on the port to 20 watts. This was the same for the 1152 APs. Is there a similar setting for the non-Cisco switch you are using? The 1142 does support the "pre-standard 802.3af switches" setting. I'd see how it's set on the problem AP. Jeff >>> On Thursday, July 17, 2014 at 3:17 PM, in message >>> , >>> "Curtis K. Larsen" wrote: Jeff, These are good ideas. I have not yet tried a factory reset or moving the AP to a different switch yet. The code was pre-downloaded to the AP's and on the 7.4 code it does show up as the "backup" image right now. I will try your ideas, and we are also trying a PoE injector to see if we can further isolate where the problem lies. My guess is that these are the very first batch of 1142's that Cisco produced, but I haven't found a way to confirm this. We have already replaced about half of our 1142's ...but since we are replacing them with 3700's - the WLC of course needs to be running the 7.6MR2 or better now. I will report what we find. Thanks, Curtis From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Jeffrey Sessler [j...@scrippscollege.edu] Sent: Thursday, July 17, 2014 11:44 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Have you reset the config to factory? Maybe something is lurking in the config file that's causing the issue. If you plug the AP into another switch does it have the same issue? Is the 7.6 code in the problem AP's corrupt i.e. did you do a pre-download to them? If you look at one of the problem AP's when it's back on a 7.4 WLC, do you see the 7.6 code still there in the secondary slot? Maybe delete it and let it add again. For the problem 1142's - are they all from the same hardware version e.g. v1? 1142's will get no further software fixes as off Oct 2014, so you may want to consider replacing them sooner rather than later. I recently updated to 7.6.120.6, and I had two 1142's that didn't come back from the update. Had to shut/no shut the port, then they rejoined. No problems with the radios being down. Jeff >>> "Curtis K. Larsen" 07/16/14 3:23 PM >>> Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
RE: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Jeff, These are good ideas. I have not yet tried a factory reset or moving the AP to a different switch yet. The code was pre-downloaded to the AP's and on the 7.4 code it does show up as the "backup" image right now. I will try your ideas, and we are also trying a PoE injector to see if we can further isolate where the problem lies. My guess is that these are the very first batch of 1142's that Cisco produced, but I haven't found a way to confirm this. We have already replaced about half of our 1142's ...but since we are replacing them with 3700's - the WLC of course needs to be running the 7.6MR2 or better now. I will report what we find. Thanks, Curtis From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Jeffrey Sessler [j...@scrippscollege.edu] Sent: Thursday, July 17, 2014 11:44 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Have you reset the config to factory? Maybe something is lurking in the config file that's causing the issue. If you plug the AP into another switch does it have the same issue? Is the 7.6 code in the problem AP's corrupt i.e. did you do a pre-download to them? If you look at one of the problem AP's when it's back on a 7.4 WLC, do you see the 7.6 code still there in the secondary slot? Maybe delete it and let it add again. For the problem 1142's - are they all from the same hardware version e.g. v1? 1142's will get no further software fixes as off Oct 2014, so you may want to consider replacing them sooner rather than later. I recently updated to 7.6.120.6, and I had two 1142's that didn't come back from the update. Had to shut/no shut the port, then they rejoined. No problems with the radios being down. Jeff >>> "Curtis K. Larsen" 07/16/14 3:23 PM >>> Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Any chance you can try a power injector on one of the broken ap's? I know you said that it was drawing 15.4 according to switch but you never know. Maybe even a debug from the controller cli to see if it shows any. I'm not sure on the correct debug command but it may give you a lead. Craig On Thu, Jul 17, 2014 at 1:36 PM, Curtis K. Larsen wrote: > Yes, we tried toggling that setting back and forth. > > -- > *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [ > WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Joe Roth [ > jr...@binghamton.edu] > *Sent:* Thursday, July 17, 2014 1:34 PM > *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU > *Subject:* Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade > > Curtis, > > Have you tried changing the power injector state to "override" for those > 1142's? > > > On Thu, Jul 17, 2014 at 3:26 PM, Curtis K. Larsen < > curtis.k.lar...@utah.edu> wrote: > >> Prime showed the radios down, the WLC GUI showed the radios down, the >> WLC CLI command "show advanced 802.11b summary" showed that they were >> Adminstratively *enabled* but Operationally *down*. >> >> We just tried rolling the code on a test WLC to 7.6.120.0 and still have >> the same issue on those specific AP's. Again, it has only happened on >> 1142's connected to non-cisco switches thus far. >> >> -Curtis >> >> >> -- >> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [ >> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Alan Nord [ >> an...@macalester.edu] >> *Sent:* Thursday, July 17, 2014 6:32 AM >> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU >> >> *Subject:* Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade >> >>Running 7.6.120.6 for three weeks; it appears all of our radios are >> up. How did you identify that you had radios that were disabled? We are >> running 1142s, 2602s and 3602s. Ran into the show stopping bug in >> 7.6.120.0, but special release has been solid. >> >> >> On Wed, Jul 16, 2014 at 10:42 PM, Watters, John >> wrote: >> >>> No. Only Cisco switches. >>> >>> Sent from my iPhone >>> >>> On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" < >>> curtis.k.lar...@utah.edu<mailto:curtis.k.lar...@utah.edu>> wrote: >>> >>> Are your 1142's connected to any non-Cisco switches? >>> >>> ________________ >>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv [ >>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] on behalf of Danny Eaton [ >>> dannyea...@rice.edu<mailto:dannyea...@rice.edu>] >>> Sent: Wednesday, July 16, 2014 4:51 PM >>> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> >>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade >>> >>> We've been on 7.6.120.6 for a few weeks and have not seen fhis issue >>> running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 >>> with sup720 3c in non vss mode. >>> >>> >>> Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone >>> >>> >>> Original message >>> From: "Watters, John" >>> Date:16/07/2014 17:32 (GMT-06:00) >>> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> >>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade >>> >>> Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix >>> (about 55% of 3800 APs). We have not seen this problem. >>> >>> -jcw >>> >>> --- >>> John Watters The University of Alabama >>> Office of Information Technology >>> 205-348-3992 >>> >>> >>> -Original Message- >>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: >>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Curtis K. Larsen >>> Sent: Wednesday, July 16, 2014 5:23 PM >>> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> >>> Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade >>> >>> Hello, >>> >>> Wondering if anyone else running Cisco has run into this: >>> >>> After upgrading controllers from 7.4.121.0
Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
If you move the problem 1142 to a Cisco switch, does it then work (radios come up?). Jeff >>> On Thursday, July 17, 2014 at 12:36 PM, in message , "Curtis K. Larsen" wrote: Yes, we tried toggling that setting back and forth. From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Joe Roth [jr...@binghamton.edu] Sent: Thursday, July 17, 2014 1:34 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Curtis, Have you tried changing the power injector state to "override" for those 1142's? On Thu, Jul 17, 2014 at 3:26 PM, Curtis K. Larsen wrote: Prime showed the radios down, the WLC GUI showed the radios down, the WLC CLI command "show advanced 802.11b summary" showed that they were Adminstratively *enabled* but Operationally *down*. We just tried rolling the code on a test WLC to 7.6.120.0 and still have the same issue on those specific AP's. Again, it has only happened on 1142's connected to non-cisco switches thus far. -Curtis From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Alan Nord [an...@macalester.edu] Sent: Thursday, July 17, 2014 6:32 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Running 7.6.120.6 for three weeks; it appears all of our radios are up. How did you identify that you had radios that were disabled? We are running 1142s, 2602s and 3602s. Ran into the show stopping bug in 7.6.120.0, but special release has been solid. On Wed, Jul 16, 2014 at 10:42 PM, Watters, John wrote: No. Only Cisco switches. Sent from my iPhone On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" mailto:curtis.k.lar...@utah.edu>> wrote: Are your 1142's connected to any non-Cisco switches? From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] on behalf of Danny Eaton [dannyea...@rice.edu<mailto:dannyea...@rice.edu>] Sent: Wednesday, July 16, 2014 4:51 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade We've been on 7.6.120.6 for a few weeks and have not seen fhis issue running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 with sup720 3c in non vss mode. Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone Original message From: "Watters, John" Date:16/07/2014 17:32 (GMT-06:00) To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about 55% of 3800 APs). We have not seen this problem. -jcw --- John Watters The University of Alabama Office of Information Technology 205-348-3992 ( tel:205-348-3992 ) -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Curtis K. Larsen Sent: Wednesday, July 16, 2014 5:23 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this
RE: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Yes, we tried toggling that setting back and forth. From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Joe Roth [jr...@binghamton.edu] Sent: Thursday, July 17, 2014 1:34 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Curtis, Have you tried changing the power injector state to "override" for those 1142's? On Thu, Jul 17, 2014 at 3:26 PM, Curtis K. Larsen mailto:curtis.k.lar...@utah.edu>> wrote: Prime showed the radios down, the WLC GUI showed the radios down, the WLC CLI command "show advanced 802.11b summary" showed that they were Adminstratively *enabled* but Operationally *down*. We just tried rolling the code on a test WLC to 7.6.120.0 and still have the same issue on those specific AP's. Again, it has only happened on 1142's connected to non-cisco switches thus far. -Curtis From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] on behalf of Alan Nord [an...@macalester.edu<mailto:an...@macalester.edu>] Sent: Thursday, July 17, 2014 6:32 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Running 7.6.120.6 for three weeks; it appears all of our radios are up. How did you identify that you had radios that were disabled? We are running 1142s, 2602s and 3602s. Ran into the show stopping bug in 7.6.120.0, but special release has been solid. On Wed, Jul 16, 2014 at 10:42 PM, Watters, John mailto:john.watt...@ua.edu>> wrote: No. Only Cisco switches. Sent from my iPhone On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" mailto:curtis.k.lar...@utah.edu><mailto:curtis.k.lar...@utah.edu<mailto:curtis.k.lar...@utah.edu>>> wrote: Are your 1142's connected to any non-Cisco switches? From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>] on behalf of Danny Eaton [dannyea...@rice.edu<mailto:dannyea...@rice.edu><mailto:dannyea...@rice.edu<mailto:dannyea...@rice.edu>>] Sent: Wednesday, July 16, 2014 4:51 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade We've been on 7.6.120.6 for a few weeks and have not seen fhis issue running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 with sup720 3c in non vss mode. Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone Original message From: "Watters, John" Date:16/07/2014 17:32 (GMT-06:00) To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about 55% of 3800 APs). We have not seen this problem. -jcw --- John Watters The University of Alabama Office of Information Technology 205-348-3992 -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Curtis K. Larsen Sent: Wednesday, July 16, 2014 5:23 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the s
RE: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Thanks. Sapna Misra | Network Engineer II | Information Technology | Vanderbilt University sapna.tripa...@vanderbilt.edu<mailto:sapna.tripa...@vanderbilt.edu> | phone 615-483-5371| it.vanderbilt.edu<http://it.vanderbilt.edu/> [Vanderbilt IT logo] From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Alan Nord Sent: Thursday, July 17, 2014 2:26 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade CSCuo86819. We use 5508's here. On Thu, Jul 17, 2014 at 2:08 PM, Misra, Sapna mailto:sapna.tripa...@vanderbilt.edu>> wrote: Alan, Do you have any 8510s in your set up? Do you have the bug id for “ show stopping bug”? I have tried to look up the bug details for the Radius Auth bug in 7.6.120.0 but it doesn’t say if it affects 8510s. We just upgraded our 8510s to 7.6 MR1 and have run into several client issues. Planning to upgrade to 7.6MR2 but want to make sure I understand the risks. Thanks in advance. Sapna Misra | Network Engineer II | Information Technology | Vanderbilt University sapna.tripa...@vanderbilt.edu<mailto:sapna.tripa...@vanderbilt.edu> | phone 615-483-5371| it.vanderbilt.edu<http://it.vanderbilt.edu/> [Vanderbilt IT logo] From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Alan Nord Sent: Thursday, July 17, 2014 7:33 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [External] Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Running 7.6.120.6 for three weeks; it appears all of our radios are up. How did you identify that you had radios that were disabled? We are running 1142s, 2602s and 3602s. Ran into the show stopping bug in 7.6.120.0, but special release has been solid. On Wed, Jul 16, 2014 at 10:42 PM, Watters, John mailto:john.watt...@ua.edu>> wrote: No. Only Cisco switches. Sent from my iPhone On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" mailto:curtis.k.lar...@utah.edu><mailto:curtis.k.lar...@utah.edu<mailto:curtis.k.lar...@utah.edu>>> wrote: Are your 1142's connected to any non-Cisco switches? From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>] on behalf of Danny Eaton [dannyea...@rice.edu<mailto:dannyea...@rice.edu><mailto:dannyea...@rice.edu<mailto:dannyea...@rice.edu>>] Sent: Wednesday, July 16, 2014 4:51 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade We've been on 7.6.120.6 for a few weeks and have not seen fhis issue running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 with sup720 3c in non vss mode. Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone Original message From: "Watters, John" Date:16/07/2014 17:32 (GMT-06:00) To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about 55% of 3800 APs). We have not seen this problem. -jcw --- John Watters The University of Alabama Office of Information Technology 205-348-3992 -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Curtis K. Larsen Sent: Wednesday, July 16, 2014 5:23 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is pr
Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Curtis, Have you tried changing the power injector state to "override" for those 1142's? On Thu, Jul 17, 2014 at 3:26 PM, Curtis K. Larsen wrote: > Prime showed the radios down, the WLC GUI showed the radios down, the > WLC CLI command "show advanced 802.11b summary" showed that they were > Adminstratively *enabled* but Operationally *down*. > > We just tried rolling the code on a test WLC to 7.6.120.0 and still have > the same issue on those specific AP's. Again, it has only happened on > 1142's connected to non-cisco switches thus far. > > -Curtis > > > -- > *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [ > WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Alan Nord [ > an...@macalester.edu] > *Sent:* Thursday, July 17, 2014 6:32 AM > *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU > > *Subject:* Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade > > Running 7.6.120.6 for three weeks; it appears all of our radios are up. > How did you identify that you had radios that were disabled? We are > running 1142s, 2602s and 3602s. Ran into the show stopping bug in > 7.6.120.0, but special release has been solid. > > > On Wed, Jul 16, 2014 at 10:42 PM, Watters, John > wrote: > >> No. Only Cisco switches. >> >> Sent from my iPhone >> >> On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" > <mailto:curtis.k.lar...@utah.edu>> wrote: >> >> Are your 1142's connected to any non-Cisco switches? >> >> >> From: The EDUCAUSE Wireless Issues Constituent Group Listserv [ >> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] on behalf of Danny Eaton [ >> dannyea...@rice.edu<mailto:dannyea...@rice.edu>] >> Sent: Wednesday, July 16, 2014 4:51 PM >> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> >> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade >> >> We've been on 7.6.120.6 for a few weeks and have not seen fhis issue >> running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 >> with sup720 3c in non vss mode. >> >> >> Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone >> >> >> Original message >> From: "Watters, John" >> Date:16/07/2014 17:32 (GMT-06:00) >> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> >> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade >> >> Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix >> (about 55% of 3800 APs). We have not seen this problem. >> >> -jcw >> >> --- >> John Watters The University of Alabama >> Office of Information Technology >> 205-348-3992 >> >> >> -Original Message- >> From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: >> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Curtis K. Larsen >> Sent: Wednesday, July 16, 2014 5:23 PM >> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> >> Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade >> >> Hello, >> >> Wondering if anyone else running Cisco has run into this: >> >> After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) >> of our AP's joined the WLC but both radios are shut down. If you try to >> re-enable the radios via the WLC or directly SSH'ed to the AP they >> auto-disable again. Disabling, and re-enabling the switchport does >> nothing, and rebooting the AP does nothing. Intentionally disabling one >> radio on the AP does not help either. The switch shows it is providing >> 15.4 watts of PoE. >> >> We are split evenly between 1142's, 3500's, and 3600's and have mostly >> Cisco switches, but have only seen the issue on some 1142 series AP's, and >> some Foundry PoE switches. In some cases another 1142 is working fine on >> the same switch, and if we walk over and connect another 1142 it works fine >> on the same port. The current work-around is to move AP's back to a WLC on >> 7.4 code. >> >> I have a TAC case open, and 7.6.120.6 is a special build but we were >> encouraged to go to it in order to avoid the catastrophic web-auth, and >> severe RADIUS-NAC bugs. >> >> Let me know if you have any suggestions. >> >> Thanks, >> >> Curti
Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
CSCuo86819. We use 5508's here. On Thu, Jul 17, 2014 at 2:08 PM, Misra, Sapna wrote: > Alan, > > Do you have any 8510s in your set up? Do you have the bug id for “ show > stopping bug”? I have tried to look up the bug details for the Radius Auth > bug in 7.6.120.0 but it doesn’t say if it affects 8510s. We just upgraded > our 8510s to 7.6 MR1 and have run into several client issues. Planning to > upgrade to 7.6MR2 but want to make sure I understand the risks. > > > > Thanks in advance. > > > > *Sapna Misra | Network Engineer II | Information Technology | Vanderbilt > University* > sapna.tripa...@vanderbilt.edu | phone 615-483-5371| it.vanderbilt.edu > > > > [image: Vanderbilt IT logo] > > > > *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: > WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] *On Behalf Of *Alan Nord > > *Sent:* Thursday, July 17, 2014 7:33 AM > *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU > *Subject:* [External] Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade > > > > Running 7.6.120.6 for three weeks; it appears all of our radios are up. > How did you identify that you had radios that were disabled? We are > running 1142s, 2602s and 3602s. Ran into the show stopping bug in > 7.6.120.0, but special release has been solid. > > > > On Wed, Jul 16, 2014 at 10:42 PM, Watters, John > wrote: > > No. Only Cisco switches. > > Sent from my iPhone > > > On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" <mailto:curtis.k.lar...@utah.edu>> wrote: > > Are your 1142's connected to any non-Cisco switches? > > > > From: The EDUCAUSE Wireless Issues Constituent Group Listserv [ > WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] on behalf of Danny Eaton [ > dannyea...@rice.edu<mailto:dannyea...@rice.edu>] > > Sent: Wednesday, July 16, 2014 4:51 PM > > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> > > Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade > > We've been on 7.6.120.6 for a few weeks and have not seen fhis issue > running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 > with sup720 3c in non vss mode. > > > Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone > > > Original message > From: "Watters, John" > Date:16/07/2014 17:32 (GMT-06:00) > > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> > Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade > > Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about > 55% of 3800 APs). We have not seen this problem. > > -jcw > > --- > John Watters The University of Alabama > Office of Information Technology > 205-348-3992 > > > -Original Message- > From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: > WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Curtis K. Larsen > Sent: Wednesday, July 16, 2014 5:23 PM > > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> > Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade > > Hello, > > Wondering if anyone else running Cisco has run into this: > > After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of > our AP's joined the WLC but both radios are shut down. If you try to > re-enable the radios via the WLC or directly SSH'ed to the AP they > auto-disable again. Disabling, and re-enabling the switchport does > nothing, and rebooting the AP does nothing. Intentionally disabling one > radio on the AP does not help either. The switch shows it is providing > 15.4 watts of PoE. > > We are split evenly between 1142's, 3500's, and 3600's and have mostly > Cisco switches, but have only seen the issue on some 1142 series AP's, and > some Foundry PoE switches. In some cases another 1142 is working fine on > the same switch, and if we walk over and connect another 1142 it works fine > on the same port. The current work-around is to move AP's back to a WLC on > 7.4 code. > > I have a TAC case open, and 7.6.120.6 is a special build but we were > encouraged to go to it in order to avoid the catastrophic web-auth, and > severe RADIUS-NAC bugs. > > Let me know if you have any suggestions. > > Thanks, > > Curtis Larsen > University of Utah > Wireless Network Engineer > > > ** > Participation and subscription information for this EDUCAUSE Constituent > Group d
RE: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Prime showed the radios down, the WLC GUI showed the radios down, the WLC CLI command "show advanced 802.11b summary" showed that they were Adminstratively *enabled* but Operationally *down*. We just tried rolling the code on a test WLC to 7.6.120.0 and still have the same issue on those specific AP's. Again, it has only happened on 1142's connected to non-cisco switches thus far. -Curtis From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Alan Nord [an...@macalester.edu] Sent: Thursday, July 17, 2014 6:32 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Running 7.6.120.6 for three weeks; it appears all of our radios are up. How did you identify that you had radios that were disabled? We are running 1142s, 2602s and 3602s. Ran into the show stopping bug in 7.6.120.0, but special release has been solid. On Wed, Jul 16, 2014 at 10:42 PM, Watters, John mailto:john.watt...@ua.edu>> wrote: No. Only Cisco switches. Sent from my iPhone On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" mailto:curtis.k.lar...@utah.edu><mailto:curtis.k.lar...@utah.edu<mailto:curtis.k.lar...@utah.edu>>> wrote: Are your 1142's connected to any non-Cisco switches? From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>] on behalf of Danny Eaton [dannyea...@rice.edu<mailto:dannyea...@rice.edu><mailto:dannyea...@rice.edu<mailto:dannyea...@rice.edu>>] Sent: Wednesday, July 16, 2014 4:51 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade We've been on 7.6.120.6 for a few weeks and have not seen fhis issue running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 with sup720 3c in non vss mode. Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone Original message From: "Watters, John" Date:16/07/2014 17:32 (GMT-06:00) To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about 55% of 3800 APs). We have not seen this problem. -jcw --- John Watters The University of Alabama Office of Information Technology 205-348-3992 -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Curtis K. Larsen Sent: Wednesday, July 16, 2014 5:23 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list c
RE: [External] Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Alan, Do you have any 8510s in your set up? Do you have the bug id for “ show stopping bug”? I have tried to look up the bug details for the Radius Auth bug in 7.6.120.0 but it doesn’t say if it affects 8510s. We just upgraded our 8510s to 7.6 MR1 and have run into several client issues. Planning to upgrade to 7.6MR2 but want to make sure I understand the risks. Thanks in advance. Sapna Misra | Network Engineer II | Information Technology | Vanderbilt University sapna.tripa...@vanderbilt.edu<mailto:sapna.tripa...@vanderbilt.edu> | phone 615-483-5371| it.vanderbilt.edu<http://it.vanderbilt.edu/> [Vanderbilt IT logo] From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Alan Nord Sent: Thursday, July 17, 2014 7:33 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: [External] Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Running 7.6.120.6 for three weeks; it appears all of our radios are up. How did you identify that you had radios that were disabled? We are running 1142s, 2602s and 3602s. Ran into the show stopping bug in 7.6.120.0, but special release has been solid. On Wed, Jul 16, 2014 at 10:42 PM, Watters, John mailto:john.watt...@ua.edu>> wrote: No. Only Cisco switches. Sent from my iPhone On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" mailto:curtis.k.lar...@utah.edu><mailto:curtis.k.lar...@utah.edu<mailto:curtis.k.lar...@utah.edu>>> wrote: Are your 1142's connected to any non-Cisco switches? From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>] on behalf of Danny Eaton [dannyea...@rice.edu<mailto:dannyea...@rice.edu><mailto:dannyea...@rice.edu<mailto:dannyea...@rice.edu>>] Sent: Wednesday, July 16, 2014 4:51 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade We've been on 7.6.120.6 for a few weeks and have not seen fhis issue running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 with sup720 3c in non vss mode. Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone Original message From: "Watters, John" Date:16/07/2014 17:32 (GMT-06:00) To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about 55% of 3800 APs). We have not seen this problem. -jcw --- John Watters The University of Alabama Office of Information Technology 205-348-3992 -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Curtis K. Larsen Sent: Wednesday, July 16, 2014 5:23 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent
Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Have you reset the config to factory? Maybe something is lurking in the config file that's causing the issue. If you plug the AP into another switch does it have the same issue? Is the 7.6 code in the problem AP's corrupt i.e. did you do a pre-download to them? If you look at one of the problem AP's when it's back on a 7.4 WLC, do you see the 7.6 code still there in the secondary slot? Maybe delete it and let it add again. For the problem 1142's - are they all from the same hardware version e.g. v1? 1142's will get no further software fixes as off Oct 2014, so you may want to consider replacing them sooner rather than later. I recently updated to 7.6.120.6, and I had two 1142's that didn't come back from the update. Had to shut/no shut the port, then they rejoined. No problems with the radios being down. Jeff >>> "Curtis K. Larsen" 07/16/14 3:23 PM >>> Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
RE: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
I have replaced most of my 1142’s because they get watchdog timeouts on release 7.4 and 7.6.110.0 which I am on now. Some reboot more often than others. I was working with TAC on a fix but since I am replacing them I have stopped working with them. Jeff Legge Network Services Radford University (540)-831-7727 From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Alan Nord Sent: Thursday, July 17, 2014 8:33 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Running 7.6.120.6 for three weeks; it appears all of our radios are up. How did you identify that you had radios that were disabled? We are running 1142s, 2602s and 3602s. Ran into the show stopping bug in 7.6.120.0, but special release has been solid. On Wed, Jul 16, 2014 at 10:42 PM, Watters, John mailto:john.watt...@ua.edu>> wrote: No. Only Cisco switches. Sent from my iPhone On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" mailto:curtis.k.lar...@utah.edu><mailto:curtis.k.lar...@utah.edu<mailto:curtis.k.lar...@utah.edu>>> wrote: Are your 1142's connected to any non-Cisco switches? From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>] on behalf of Danny Eaton [dannyea...@rice.edu<mailto:dannyea...@rice.edu><mailto:dannyea...@rice.edu<mailto:dannyea...@rice.edu>>] Sent: Wednesday, July 16, 2014 4:51 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade We've been on 7.6.120.6 for a few weeks and have not seen fhis issue running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 with sup720 3c in non vss mode. Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone Original message From: "Watters, John" Date:16/07/2014 17:32 (GMT-06:00) To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about 55% of 3800 APs). We have not seen this problem. -jcw --- John Watters The University of Alabama Office of Information Technology 205-348-3992 -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Curtis K. Larsen Sent: Wednesday, July 16, 2014 5:23 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU><mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. !DSPAM:911,53c6fd8e123908915719284! ** Participation and subscription information for this EDUCAUS
Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Running 7.6.120.6 for three weeks; it appears all of our radios are up. How did you identify that you had radios that were disabled? We are running 1142s, 2602s and 3602s. Ran into the show stopping bug in 7.6.120.0, but special release has been solid. On Wed, Jul 16, 2014 at 10:42 PM, Watters, John wrote: > No. Only Cisco switches. > > Sent from my iPhone > > On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" <mailto:curtis.k.lar...@utah.edu>> wrote: > > Are your 1142's connected to any non-Cisco switches? > > > From: The EDUCAUSE Wireless Issues Constituent Group Listserv [ > WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] on behalf of Danny Eaton [ > dannyea...@rice.edu<mailto:dannyea...@rice.edu>] > Sent: Wednesday, July 16, 2014 4:51 PM > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> > Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade > > We've been on 7.6.120.6 for a few weeks and have not seen fhis issue > running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 > with sup720 3c in non vss mode. > > > Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone > > > Original message > From: "Watters, John" > Date:16/07/2014 17:32 (GMT-06:00) > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> > Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade > > Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about > 55% of 3800 APs). We have not seen this problem. > > -jcw > > --- > John Watters The University of Alabama > Office of Information Technology > 205-348-3992 > > > -Original Message- > From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: > WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Curtis K. Larsen > Sent: Wednesday, July 16, 2014 5:23 PM > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> > Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade > > Hello, > > Wondering if anyone else running Cisco has run into this: > > After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of > our AP's joined the WLC but both radios are shut down. If you try to > re-enable the radios via the WLC or directly SSH'ed to the AP they > auto-disable again. Disabling, and re-enabling the switchport does > nothing, and rebooting the AP does nothing. Intentionally disabling one > radio on the AP does not help either. The switch shows it is providing > 15.4 watts of PoE. > > We are split evenly between 1142's, 3500's, and 3600's and have mostly > Cisco switches, but have only seen the issue on some 1142 series AP's, and > some Foundry PoE switches. In some cases another 1142 is working fine on > the same switch, and if we walk over and connect another 1142 it works fine > on the same port. The current work-around is to move AP's back to a WLC on > 7.4 code. > > I have a TAC case open, and 7.6.120.6 is a special build but we were > encouraged to go to it in order to avoid the catastrophic web-auth, and > severe RADIUS-NAC bugs. > > Let me know if you have any suggestions. > > Thanks, > > Curtis Larsen > University of Utah > Wireless Network Engineer > > > ** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. > > ** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. > > !DSPAM:911,53c6fd8e123908915719284! > > > ** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > ** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. > -- Alan Nord, CCNA Infrastructure Manager Information Technology Services Macalester College 1600 Grand Avenue St. Paul, MN 55105 ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
No. Only Cisco switches. Sent from my iPhone On Jul 16, 2014, at 5:53 PM, "Curtis K. Larsen" mailto:curtis.k.lar...@utah.edu>> wrote: Are your 1142's connected to any non-Cisco switches? From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] on behalf of Danny Eaton [dannyea...@rice.edu<mailto:dannyea...@rice.edu>] Sent: Wednesday, July 16, 2014 4:51 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade We've been on 7.6.120.6 for a few weeks and have not seen fhis issue running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 with sup720 3c in non vss mode. Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone Original message From: "Watters, John" Date:16/07/2014 17:32 (GMT-06:00) To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about 55% of 3800 APs). We have not seen this problem. -jcw --- John Watters The University of Alabama Office of Information Technology 205-348-3992 -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Curtis K. Larsen Sent: Wednesday, July 16, 2014 5:23 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. !DSPAM:911,53c6fd8e123908915719284! ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
RE: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
Are your 1142's connected to any non-Cisco switches? From: The EDUCAUSE Wireless Issues Constituent Group Listserv [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Danny Eaton [dannyea...@rice.edu] Sent: Wednesday, July 16, 2014 4:51 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade We've been on 7.6.120.6 for a few weeks and have not seen fhis issue running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 with sup720 3c in non vss mode. Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone Original message From: "Watters, John" Date:16/07/2014 17:32 (GMT-06:00) To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about 55% of 3800 APs). We have not seen this problem. -jcw --- John Watters The University of Alabama Office of Information Technology 205-348-3992 -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Curtis K. Larsen Sent: Wednesday, July 16, 2014 5:23 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. !DSPAM:911,53c6fd8e123908915719284! ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade
We've been on 7.6.120.6 for a few weeks and have not seen fhis issue running a mix of 1142 3502 and 3702 aps on two ha cluster in a pair of 650 with sup720 3c in non vss mode. Sent via the Samsung Galaxy Mega™, an AT&T 4G LTE smartphone Original message From: "Watters, John" Date:16/07/2014 17:32 (GMT-06:00) To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Not a lot of help, but -- we are on 7.6.120.0 with 1142s in our mix (about 55% of 3800 APs). We have not seen this problem. -jcw --- John Watters The University of Alabama Office of Information Technology 205-348-3992 -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Curtis K. Larsen Sent: Wednesday, July 16, 2014 5:23 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: [WIRELESS-LAN] Radios Shutdown After WLC Upgrade Hello, Wondering if anyone else running Cisco has run into this: After upgrading controllers from 7.4.121.0 to 7.6.120.6 about 3% (~100) of our AP's joined the WLC but both radios are shut down. If you try to re-enable the radios via the WLC or directly SSH'ed to the AP they auto-disable again. Disabling, and re-enabling the switchport does nothing, and rebooting the AP does nothing. Intentionally disabling one radio on the AP does not help either. The switch shows it is providing 15.4 watts of PoE. We are split evenly between 1142's, 3500's, and 3600's and have mostly Cisco switches, but have only seen the issue on some 1142 series AP's, and some Foundry PoE switches. In some cases another 1142 is working fine on the same switch, and if we walk over and connect another 1142 it works fine on the same port. The current work-around is to move AP's back to a WLC on 7.4 code. I have a TAC case open, and 7.6.120.6 is a special build but we were encouraged to go to it in order to avoid the catastrophic web-auth, and severe RADIUS-NAC bugs. Let me know if you have any suggestions. Thanks, Curtis Larsen University of Utah Wireless Network Engineer ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. !DSPAM:911,53c6fd8e123908915719284!
