[WSG] Why DON'T you-know-who just fix the site?

2007-10-07 Thread John Horner
Let's say there's a big store called, er, Tegrat.

They have complaints about their website not being accessible, which
have gone on for some time and are now the subject of legal action.

We, the people on this list, know that it's not technically difficult,
and shouldn't be time-consuming or expensive. 

Does anyone have any idea why don't they just ... fix the problem? 

 * Are they holding out some kind of right-wing, government shouldn't
interfere, ever, in anything philosophy?

 * Have they subcontracted the website to a third party with whom
they're on bad terms?

 * Have they got some kind of monster CMS which their current staff are
unable to make changes to?

 * Do they somehow believe, mistakenly, that it will cost millions?

No matter whether you *believe* legislation should force businesses to
fix the site, businesses normally like to appear well-meaning and
helpful and compliant with such issues and interest groups, because
they're so concerned with their public image. 

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Re: [WSG] Why DON'T you-know-who just fix the site?

2007-10-07 Thread Christian Snodgrass
I've actually been thinking about this question for a while now. I think 
that most of the answers you have said are very possible. Another I 
think is that maybe their developer convinced them that it is accessible 
so they are under the mistaken assumption that the problem has been 
fixed. Or, the other likely cause is just because there is so much 
stuff, and their code is probably so incredibly sloppy, that they are 
simply unable to make changes to it.


I don't think Tegrat necessarily wants to stir up trouble, but for 
whatever reason, it is the simplest option for them (or at least that is 
what their management thinks).


Christian Snodgrass
Azure Ronin Web Design

John Horner wrote:

Let's say there's a big store called, er, Tegrat.

They have complaints about their website not being accessible, which
have gone on for some time and are now the subject of legal action.

We, the people on this list, know that it's not technically difficult,
and shouldn't be time-consuming or expensive. 

Does anyone have any idea why don't they just ... fix the problem? 


 * Are they holding out some kind of right-wing, government shouldn't
interfere, ever, in anything philosophy?

 * Have they subcontracted the website to a third party with whom
they're on bad terms?

 * Have they got some kind of monster CMS which their current staff are
unable to make changes to?

 * Do they somehow believe, mistakenly, that it will cost millions?

No matter whether you *believe* legislation should force businesses to
fix the site, businesses normally like to appear well-meaning and
helpful and compliant with such issues and interest groups, because
they're so concerned with their public image. 


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RE: [WSG] Cost of Accessibility

2007-10-07 Thread Geoff Pack
 
McLaughlin, Gail G  wrote: 
 We always ask the client if they require that the site comply 
 with accessibility. The response ranges from What is 
 accessibility? to we'll worry about that later to No!

Why bother asking? You don't need you clients' permission to build a
site properly.

Geoff.










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