Re: [WSG] Background music on web pages

2010-02-28 Thread Lesley Lutomski

Thanks to all who have replied.

As far as don't do it goes, you're preaching to the converted here, 
but I don't seem to be able to get the message through to my clients.


The clients in question are a committee (first problem!), who all say 
Oh, I know nothing about computers/the internet but at the same time 
refuse to be guided.  Referring them to usability articles is a 
non-starter, because they'll just not look at them.  I've tried reducing 
the arguments to very basic, non-technical issues, but my powers of 
persuasion are apparently lacking.


Given that I can't afford to turn down the work, I'll take on board the 
points folk have made here and promise to do the least-awful job on it I 
can!


Thanks again.

Lesley

Brett Goulder wrote:
I would just point your client to some usability articles and educate 
them why background music is very bad.


My 2 cents would be to just not do it.

http://completeusability.com/regrettable-background-music/



Bruce P wrote:
Smal player and an off button one can find immediately is a 
prerequisite :)


Bruce
- Original Message - From: Lesley Lutomski 
ubu...@webaflame.co.uk

To: wsg@webstandardsgroup.org
Sent: Saturday, February 27, 2010 6:50 AM
Subject: [WSG] Background music on web pages



Hi all,

I apologise if this is off-topic, but I'd really appreciate some advice.

I have clients who insist they want background music on their Web 
site. I've tried to dissuade them, but without success.  What is the 
most acceptable/least intrusive method of doing this?  UK licensing 
requirements differ depending on whether the music is downloadable or 
not, so I need to sort out the method in order to advise them on the 
licences. I'm still hoping the complexities of the licensing system 
will succeed where I've failed and put them off the whole notion, but 
in case not, I'd be most grateful for some input here.


Thank you.

Lesley


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Re: [WSG] Background music on web pages

2010-02-28 Thread William Parry
You could say that you're legally only allowed to play the first 30
seconds Like iTunes otherwise there will be big licensing fees.
This is a damage-control situation as the attention span of someone on
a page with midi blaring at them will be  2 secs.

Alternatively you could say What if the user has their speakers off
or muted? A button to turn on the sound will let them know they can
listen. If they say Well their loss you can ask why they are doing
it in the first place.

Try phrasing your arguments so that they can do something else
rather than they can't do what they're doing.

On Mon, Mar 1, 2010 at 1:25 AM, Lesley Lutomski ubu...@webaflame.co.uk wrote:
 Thanks to all who have replied.

 As far as don't do it goes, you're preaching to the converted here, but I
 don't seem to be able to get the message through to my clients.

 The clients in question are a committee (first problem!), who all say Oh, I
 know nothing about computers/the internet but at the same time refuse to be
 guided.  Referring them to usability articles is a non-starter, because
 they'll just not look at them.  I've tried reducing the arguments to very
 basic, non-technical issues, but my powers of persuasion are apparently
 lacking.

 Given that I can't afford to turn down the work, I'll take on board the
 points folk have made here and promise to do the least-awful job on it I
 can!

 Thanks again.

 Lesley

 Brett Goulder wrote:

 I would just point your client to some usability articles and educate them
 why background music is very bad.

 My 2 cents would be to just not do it.

 http://completeusability.com/regrettable-background-music/



 Bruce P wrote:

 Smal player and an off button one can find immediately is a
 prerequisite :)

 Bruce
 - Original Message - From: Lesley Lutomski
 ubu...@webaflame.co.uk
 To: wsg@webstandardsgroup.org
 Sent: Saturday, February 27, 2010 6:50 AM
 Subject: [WSG] Background music on web pages


 Hi all,

 I apologise if this is off-topic, but I'd really appreciate some advice.

 I have clients who insist they want background music on their Web site.
 I've tried to dissuade them, but without success.  What is the most
 acceptable/least intrusive method of doing this?  UK licensing requirements
 differ depending on whether the music is downloadable or not, so I need to
 sort out the method in order to advise them on the licences. I'm still
 hoping the complexities of the licensing system will succeed where I've
 failed and put them off the whole notion, but in case not, I'd be most
 grateful for some input here.

 Thank you.

 Lesley


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Re: [WSG] Background music on web pages

2010-02-28 Thread William Donovan
Annother option is highlighting the numbers to highlight the distraction it
places on what the clients are wanting the users to do in the first place.
(i.e. photography web site - lk at pictures, the gallery, album services and
make an order)

Instead of having 100% of the audience see the advert for new products, news
or the phone number (order form) to call; a large portion are too busy
trying to find the STOP button or leave the page reducing the web sites
productivity and potential buying audience.

I'd even think this may cut into the 50% range of the audience leaving those
nt distracted and with music turned off.

It can also make for slow download older browser issues. Do check what
existing web users are using and doing as well.

William Donovan - (from his Google android phone)

On 01/03/2010 7:38 AM, William Parry williampa...@gmail.com wrote:

You could say that you're legally only allowed to play the first 30
seconds Like iTunes otherwise there will be big licensing fees.
This is a damage-control situation as the attention span of someone on
a page with midi blaring at them will be  2 secs.

Alternatively you could say What if the user has their speakers off
or muted? A button to turn on the sound will let them know they can
listen. If they say Well their loss you can ask why they are doing
it in the first place.

Try phrasing your arguments so that they can do something else
rather than they can't do what they're doing.


On Mon, Mar 1, 2010 at 1:25 AM, Lesley Lutomski ubu...@webaflame.co.uk
wrote:
 Thanks to all who...


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Re: [WSG] Background music on web pages

2010-02-28 Thread Oliver Boermans
Hi Lesley,

On 1 March 2010 00:55, Lesley Lutomski ubu...@webaflame.co.uk wrote:
 Thanks to all who have replied.

 The clients in question are a committee (first problem!), who all say Oh, I
 know nothing about computers/the internet but at the same time refuse to be
 guided.  Referring them to usability articles is a non-starter, because
 they'll just not look at them.  I've tried reducing the arguments to very
 basic, non-technical issues, but my powers of persuasion are apparently
 lacking.

Maybe they need a real world example. Next meeting you have with the
committee, before they arrive, hide a couple of portable stereos in
your reception. Have them playing 'pleasant' music, simultaneously.
Let them wait a little while before you bring them into the meeting
room where you have more music playing – don’t switch it off before
they ask you to :-)

 Given that I can't afford to turn down the work, I'll take on board the
 points folk have made here and promise to do the least-awful job on it I
 can!

Make the point that you are in the business of building websites which
leave a positive impression on the visitors and it would be negligent
on your part; to not point out the cons of music on a page. Where the
music is not the primary subject of the content anyway.

Failing that…I have not tried it - but something like this appears to
provide the control you would want to STOP the music:
http://www.happyworm.com/jquery/jplayer/

Perhaps if you added a mouseenter/focus event to a large portion of
the page which would switch it off. Once you know the visitor has had
enough of the 'ambience' of the site and is ready to learn more…

Good luck!
Ollie
@ollicle


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RE: [WSG] Standards based Drupal WYSIWYG Editor

2010-02-28 Thread Sam Dwyer
I haven't had much of a look at the new CKEditor version but I was mightily 
impressed with the initial glance I had at it when he first released it. It 
looks like a *major* improvement on the original fckeditor. Cleaner code, more 
accessible and easier, cleaner ability to add plugins. If I was starting a new 
project that required a WYSWYG editor this would most certainly be the first on 
my list to evaluate.

I've spent the last couple of years wrestling with tinymce which used to be my 
editor of choice until I had to start writing proper plugins for it. It was an 
impressive offering 4-5 years ago and as a straight 'drop in' product it's 
still amazing, but given the leaps and bounds javascript has made in the last 
couple of years I simply can't recommend it anymore with a clear conscience. If 
you do know your way around javascript you'll find hacking tinymce to do what 
you want a frustrating experience. If you don't know your way around javascript 
then basically you won't be able to hack around under the hood of tinymce at 
all.

The only other editor I've looked at recently that I thought I'd be interested 
in was wymditor (http://www.wymeditor.org/) which is a 'what you see is what 
you mean' editor and may not be what some people require, but it is built on 
jquery (which should theoretically make extending it easier) and it does look 
quite nicely and cleanly done.

Hope some of that helps.

(Hi to the mailing list by the way, this is my first post since I joined, look 
forward to engaging with you all)

Cheers,
Sam Dwyer

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Re: [WSG] Background music on web pages

2010-02-28 Thread Ryan Seddon
You may want to take a look at the WCAG
guidelineshttp://www.w3.org/TR/WCAG20/#visual-audio-contrast-dis-audioabout
audio playing on a website, says there should be an easy mechanism to
stop/pause the audio if it runs longer than 3 seconds.

--Ryan

On Mon, Mar 1, 2010 at 8:31 AM, Oliver Boermans boerm...@gmail.com wrote:

 Hi Lesley,

 On 1 March 2010 00:55, Lesley Lutomski ubu...@webaflame.co.uk wrote:
  Thanks to all who have replied.
 
  The clients in question are a committee (first problem!), who all say
 Oh, I
  know nothing about computers/the internet but at the same time refuse to
 be
  guided.  Referring them to usability articles is a non-starter, because
  they'll just not look at them.  I've tried reducing the arguments to very
  basic, non-technical issues, but my powers of persuasion are apparently
  lacking.

 Maybe they need a real world example. Next meeting you have with the
 committee, before they arrive, hide a couple of portable stereos in
 your reception. Have them playing 'pleasant' music, simultaneously.
 Let them wait a little while before you bring them into the meeting
 room where you have more music playing – don’t switch it off before
 they ask you to :-)

  Given that I can't afford to turn down the work, I'll take on board the
  points folk have made here and promise to do the least-awful job on it I
  can!

 Make the point that you are in the business of building websites which
 leave a positive impression on the visitors and it would be negligent
 on your part; to not point out the cons of music on a page. Where the
 music is not the primary subject of the content anyway.

 Failing that…I have not tried it - but something like this appears to
 provide the control you would want to STOP the music:
 http://www.happyworm.com/jquery/jplayer/

 Perhaps if you added a mouseenter/focus event to a large portion of
 the page which would switch it off. Once you know the visitor has had
 enough of the 'ambience' of the site and is ready to learn more…

 Good luck!
 Ollie
 @ollicle


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Re: [WSG] Background music on web pages

2010-02-28 Thread William Parry
I have no doubt she is well-aware that this is a bad thing. I feel
this is more to do with client management.

On Mon, Mar 1, 2010 at 10:16 AM, Ryan Seddon seddon.r...@gmail.com wrote:
 You may want to take a look at the WCAG guidelines about audio playing on a
 website, says there should be an easy mechanism to stop/pause the audio if
 it runs longer than 3 seconds.

 --Ryan

 On Mon, Mar 1, 2010 at 8:31 AM, Oliver Boermans boerm...@gmail.com wrote:

 Hi Lesley,

 On 1 March 2010 00:55, Lesley Lutomski ubu...@webaflame.co.uk wrote:
  Thanks to all who have replied.
 
  The clients in question are a committee (first problem!), who all say
  Oh, I
  know nothing about computers/the internet but at the same time refuse
  to be
  guided.  Referring them to usability articles is a non-starter, because
  they'll just not look at them.  I've tried reducing the arguments to
  very
  basic, non-technical issues, but my powers of persuasion are apparently
  lacking.

 Maybe they need a real world example. Next meeting you have with the
 committee, before they arrive, hide a couple of portable stereos in
 your reception. Have them playing 'pleasant' music, simultaneously.
 Let them wait a little while before you bring them into the meeting
 room where you have more music playing – don’t switch it off before
 they ask you to :-)

  Given that I can't afford to turn down the work, I'll take on board the
  points folk have made here and promise to do the least-awful job on it I
  can!

 Make the point that you are in the business of building websites which
 leave a positive impression on the visitors and it would be negligent
 on your part; to not point out the cons of music on a page. Where the
 music is not the primary subject of the content anyway.

 Failing that…I have not tried it - but something like this appears to
 provide the control you would want to STOP the music:
 http://www.happyworm.com/jquery/jplayer/

 Perhaps if you added a mouseenter/focus event to a large portion of
 the page which would switch it off. Once you know the visitor has had
 enough of the 'ambience' of the site and is ready to learn more…

 Good luck!
 Ollie
 @ollicle


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Re: [WSG] Background music on web pages

2010-02-28 Thread Andrew Cunningham


On 28/02/2010 12:36 AM, Henrik Madsen wrote:
 
 80s Kevin? Mid 90s at the latest.
 
don't you mean mid-90s at the earliest?



-- 
Andrew Cunningham
Senior Project Manager, Research and Development
Vicnet
State Library of Victoria
328 Swanston Street
Melbourne VIC 3000

Ph: +61-3-8664-7430
Fax: +61-3-9639-2175

Email: andr...@vicnet.net.au
Alt email: lang.supp...@gmail.com

http://home.vicnet.net.au/~andrewc/
http://www.openroad.net.au
http://www.vicnet.net.au
http://www.slv.vic.gov.au


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Re: [WSG] Background music on web pages

2010-02-28 Thread Andrew Cunningham
HI

On 28/02/2010 6:18 PM, Brett Goulder wrote:
 I would just point your client to some usability articles and educate
 them why background music is very bad.
 

although I tend to hate background music, even when it was in vogue way
back when 

There are valid accessibility reason for playing sound files on page load.

On one project i'm starting work on we are working with what UNESCO
tends to refer to as a lesser used language on the internet.

A lot of information needs to presented, but we also need to take into
account mother language literacy levels, which are quite low in the
target communities. So need to for usability and accessibility reasons
to look at non-textual alternatives to textual material.

So options to enable the playing of audio on page load is quite useful.

Doesn't get around that problem of site navigation, maybe sound snippets
and icons may help, but rendering complex semantics into small icons can
be difficult if not impossible.

This project has definitely shown me how much the web is mired in a
literate model, and am stuggling with how to adapt to a model based on
orality rather than literacy.


 My 2 cents would be to just not do it.

for music I'd agree, for other purposes 

 http://completeusability.com/regrettable-background-music/
 
 
 
 Bruce P wrote:
 Smal player and an off button one can find immediately is a
 prerequisite :)

 Bruce
 - Original Message - From: Lesley Lutomski
 ubu...@webaflame.co.uk
 To: wsg@webstandardsgroup.org
 Sent: Saturday, February 27, 2010 6:50 AM
 Subject: [WSG] Background music on web pages


 Hi all,

 I apologise if this is off-topic, but I'd really appreciate some advice.

 I have clients who insist they want background music on their Web
 site. I've tried to dissuade them, but without success.  What is the
 most acceptable/least intrusive method of doing this?  UK licensing
 requirements differ depending on whether the music is downloadable or
 not, so I need to sort out the method in order to advise them on the
 licences. I'm still hoping the complexities of the licensing system
 will succeed where I've failed and put them off the whole notion, but
 in case not, I'd be most grateful for some input here.

 Thank you.

 Lesley


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-- 
Andrew Cunningham
Senior Project Manager, Research and Development
Vicnet
State Library of Victoria
328 Swanston Street
Melbourne VIC 3000

Ph: +61-3-8664-7430
Fax: +61-3-9639-2175

Email: andr...@vicnet.net.au
Alt email: lang.supp...@gmail.com

http://home.vicnet.net.au/~andrewc/
http://www.openroad.net.au
http://www.vicnet.net.au
http://www.slv.vic.gov.au


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Re: [WSG] Background music on web pages

2010-02-28 Thread James Ellis
Hi

Give them all the background information that people have listed here. WCAG,
usability info etc. If they still decide they want it, do as the client
instructs. Make sure you code in a simple off switch configuration option
into the site and when they want to change it, turn it off while counting to
10 backwards.
Sometimes clients are like that episode of the Simpsons when Bart repeatedly
burns his hand on the stove.

You could also try doing an A/B test and provide some results to them for
sound / no sound -- traffic, clicks, time on site etc. see:
http://www.usertesting.com/.

Cheers
James


On Mon, Mar 1, 2010 at 11:12 AM, Andrew Cunningham andr...@vicnet.net.auwrote:

 HI

 On 28/02/2010 6:18 PM, Brett Goulder wrote:
  I would just point your client to some usability articles and educate
  them why background music is very bad.
 

 although I tend to hate background music, even when it was in vogue way
 back when 

 There are valid accessibility reason for playing sound files on page load.

 On one project i'm starting work on we are working with what UNESCO
 tends to refer to as a lesser used language on the internet.

 A lot of information needs to presented, but we also need to take into
 account mother language literacy levels, which are quite low in the
 target communities. So need to for usability and accessibility reasons
 to look at non-textual alternatives to textual material.

 So options to enable the playing of audio on page load is quite useful.

 Doesn't get around that problem of site navigation, maybe sound snippets
 and icons may help, but rendering complex semantics into small icons can
 be difficult if not impossible.

 This project has definitely shown me how much the web is mired in a
 literate model, and am stuggling with how to adapt to a model based on
 orality rather than literacy.


  My 2 cents would be to just not do it.

 for music I'd agree, for other purposes 

  http://completeusability.com/regrettable-background-music/
 
 
 
  Bruce P wrote:
  Smal player and an off button one can find immediately is a
  prerequisite :)
 
  Bruce
  - Original Message - From: Lesley Lutomski
  ubu...@webaflame.co.uk
  To: wsg@webstandardsgroup.org
  Sent: Saturday, February 27, 2010 6:50 AM
  Subject: [WSG] Background music on web pages
 
 
  Hi all,
 
  I apologise if this is off-topic, but I'd really appreciate some
 advice.
 
  I have clients who insist they want background music on their Web
  site. I've tried to dissuade them, but without success.  What is the
  most acceptable/least intrusive method of doing this?  UK licensing
  requirements differ depending on whether the music is downloadable or
  not, so I need to sort out the method in order to advise them on the
  licences. I'm still hoping the complexities of the licensing system
  will succeed where I've failed and put them off the whole notion, but
  in case not, I'd be most grateful for some input here.
 
  Thank you.
 
  Lesley
 
 
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 --
 Andrew Cunningham
 Senior Project Manager, Research and Development
 Vicnet
 State Library of Victoria
 328 Swanston Street
 Melbourne VIC 3000

 Ph: +61-3-8664-7430
 Fax: +61-3-9639-2175

 Email: andr...@vicnet.net.au
 Alt email: lang.supp...@gmail.com

 http://home.vicnet.net.au/~andrewc/http://home.vicnet.net.au/%7Eandrewc/
 http://www.openroad.net.au
 http://www.vicnet.net.au
 http://www.slv.vic.gov.au


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Re: [WSG] Background music on web pages

2010-02-28 Thread nedlud
Regardless of how you implement this, I'd advise running away once the money
clears. Also make sure they pay *lots* for maintenance on the site. Don't
get caught out when they get told by somebody else that their site sucks
because it's got music in it. I also wouldn't put such a job in my
portfolio, nor put my name on the site in any visible way. You have *your*
reputation to consider.

In fact, unless you really need this job, I'd seriously consider walking
away. A client that dictates their terms like this is typically far more
trouble than they are worth, in my experience.

Good luck,

L.

On 1 March 2010 13:10, James Ellis james.el...@gmail.com wrote:

 Hi

 Give them all the background information that people have listed here.
 WCAG, usability info etc. If they still decide they want it, do as the
 client instructs. Make sure you code in a simple off switch configuration
 option into the site and when they want to change it, turn it off while
 counting to 10 backwards.
 Sometimes clients are like that episode of the Simpsons when Bart
 repeatedly burns his hand on the stove.

 You could also try doing an A/B test and provide some results to them for
 sound / no sound -- traffic, clicks, time on site etc. see:
 http://www.usertesting.com/.

 Cheers
 James


 On Mon, Mar 1, 2010 at 11:12 AM, Andrew Cunningham 
 andr...@vicnet.net.auwrote:

 HI

 On 28/02/2010 6:18 PM, Brett Goulder wrote:
  I would just point your client to some usability articles and educate
  them why background music is very bad.
 

 although I tend to hate background music, even when it was in vogue way
 back when 

 There are valid accessibility reason for playing sound files on page load.

 On one project i'm starting work on we are working with what UNESCO
 tends to refer to as a lesser used language on the internet.

 A lot of information needs to presented, but we also need to take into
 account mother language literacy levels, which are quite low in the
 target communities. So need to for usability and accessibility reasons
 to look at non-textual alternatives to textual material.

 So options to enable the playing of audio on page load is quite useful.

 Doesn't get around that problem of site navigation, maybe sound snippets
 and icons may help, but rendering complex semantics into small icons can
 be difficult if not impossible.

 This project has definitely shown me how much the web is mired in a
 literate model, and am stuggling with how to adapt to a model based on
 orality rather than literacy.


  My 2 cents would be to just not do it.

 for music I'd agree, for other purposes 

  http://completeusability.com/regrettable-background-music/
 
 
 
  Bruce P wrote:
  Smal player and an off button one can find immediately is a
  prerequisite :)
 
  Bruce
  - Original Message - From: Lesley Lutomski
  ubu...@webaflame.co.uk
  To: wsg@webstandardsgroup.org
  Sent: Saturday, February 27, 2010 6:50 AM
  Subject: [WSG] Background music on web pages
 
 
  Hi all,
 
  I apologise if this is off-topic, but I'd really appreciate some
 advice.
 
  I have clients who insist they want background music on their Web
  site. I've tried to dissuade them, but without success.  What is the
  most acceptable/least intrusive method of doing this?  UK licensing
  requirements differ depending on whether the music is downloadable or
  not, so I need to sort out the method in order to advise them on the
  licences. I'm still hoping the complexities of the licensing system
  will succeed where I've failed and put them off the whole notion, but
  in case not, I'd be most grateful for some input here.
 
  Thank you.
 
  Lesley
 
 
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