Re: [wsjt-devel] Program crash

[mpcorey--- via wsjt-devel]

Running it with LOG4OM2, my main logging software; no other programs linked to 
it. The entire program shuts down without any error message, just as though you 
closed the program. 

 

I did give it some time, and moved to a different frequency. That seemed to 
prevent the crash from occurring again quickly.

 

 

 

From: Dennis W1UE via wsjt-devel  
Sent: Monday, October 24, 2022 5:40 PM
To: WSJT software development 
Cc: Dennis W1UE 
Subject: Re: [wsjt-devel] Program crash

 

Mike

Are you using WSJT with N1MM, JTAlert, or any other linked program, or are you 
using it standalone?  How does it crash- does the Entry Window just “disappear” 
without an error message, or ?

 

Dennis W1UE

 

On Mon, Oct 24, 2022 at 17:27 mpcorey--- via wsjt-devel 
mailto:wsjt-devel@lists.sourceforge.net> > 
wrote:

It would be helpful to determine what is causing the orphaned JT9.exe crash. 
Like others I’ve been experiencing it consistently since trying the beta. 
Mostly recently, four crashes in less than five minutes after using the program 
for several hours and many Q’s.

 

Mike, KI1U

 

 

 

From: Alan via wsjt-devel mailto:wsjt-devel@lists.sourceforge.net> > 
Sent: Monday, October 24, 2022 4:13 PM
To: WSJT software development mailto:wsjt-devel@lists.sourceforge.net> >
Cc: Alan mailto:al...@alangroups.plus.com> >
Subject: Re: [wsjt-devel] Program crash

 

Hi, I've experienced this intermittent orphaning of jt9.exe, reported by me in 
an earlier version.  I couldn't find any obvious root cause.

 

Two suggestions:

 

1.  Put something in the user guide about stopping the orphan process rather 
than rebooting the computer?

 

2.  Is there a way of globally trapping fatal errors such that the program 
exits more gracefully?

 

The latter might also assist in finding the fault?

 

If not directly then maybe run it in its own container so if that sees a fatal 
error in its content it can close nicely?

 

Alan G0TLK, sent from my mobile device

 

On 24 October 2022 20:09:58 Joe Taylor via wsjt-devel 
mailto:wsjt-devel@lists.sourceforge.net> > 
wrote:

 

Tony --

 

Yes, you were using the executable called jt9.exe.  That program 

provides the decoding for all slow modes in WSJT-X.

 

Rebooting is not necessary.  Simply use Windows Taskmaster to kill the 

still-executing jt9.exe.

 

A report of program failure is useful only if you can provide details of 

what may have caused the crash.  Obviously it doesn't happen most of the 

time, or we would not have released the beta-test version  If possible, 

we need to know what was special about your usage that resulted in a crash.

 

 -- 73, Joe, K1JT

 

On 10/24/2022 2:16 PM, Tony ZL3HAM via wsjt-devel wrote:

Hi Dennis,

 

I use DX Lab Suite and JT Alert and I got a Fatal Error message and also 

one that said JT9 failed to close but I wasn't using JT9.

 

The program just closed and I had to reboot the PC to correct it.

 

This happened the same as it did on earlier rc versions.

 

Thanks.

 

73 Tony, ZL3HAM

 

 

On 25/10/2022 6:58 am, Dennis W1UE via wsjt-devel wrote:

Tony

Were you just using WSJT only, or were you using it with N1MM+

 

Any error messages, or did the WSJT entry window just "disappear"?

 

Dennis W1UE

 

 

On Mon, Oct 24, 2022 at 1:52 PM Tony ZL3HAM via wsjt-devel 

mailto:wsjt-devel@lists.sourceforge.net> > 
wrote:

 

Hi All,

 

I'm running Ver 2.6.0-rc4 on Windows 11 Pro and the program has

just

crashed for the second time and it needed a PC reboot to

restore. At

the time I was on 20m FT4 after having a few QSO's and it crashed

whilst in listening mode.

 

73 Tony, ZL3HAM

 

 

 

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Re: [wsjt-devel] Program crash

[mpcorey--- via wsjt-devel]

It would be helpful to determine what is causing the orphaned JT9.exe crash.
Like others I've been experiencing it consistently since trying the beta.
Mostly recently, four crashes in less than five minutes after using the
program for several hours and many Q's.

 

Mike, KI1U

 

 

 

From: Alan via wsjt-devel  
Sent: Monday, October 24, 2022 4:13 PM
To: WSJT software development 
Cc: Alan 
Subject: Re: [wsjt-devel] Program crash

 

Hi, I've experienced this intermittent orphaning of jt9.exe, reported by me
in an earlier version.  I couldn't find any obvious root cause.

 

Two suggestions:

 

1.  Put something in the user guide about stopping the orphan process rather
than rebooting the computer?

 

2.  Is there a way of globally trapping fatal errors such that the program
exits more gracefully?

 

The latter might also assist in finding the fault?

 

If not directly then maybe run it in its own container so if that sees a
fatal error in its content it can close nicely?

 

Alan G0TLK, sent from my mobile device

 

On 24 October 2022 20:09:58 Joe Taylor via wsjt-devel
mailto:wsjt-devel@lists.sourceforge.net>
> wrote:

 

Tony --

 

Yes, you were using the executable called jt9.exe.  That program 

provides the decoding for all slow modes in WSJT-X.

 

Rebooting is not necessary.  Simply use Windows Taskmaster to kill the 

still-executing jt9.exe.

 

A report of program failure is useful only if you can provide details of 

what may have caused the crash.  Obviously it doesn't happen most of the 

time, or we would not have released the beta-test version  If possible, 

we need to know what was special about your usage that resulted in a crash.

 

 -- 73, Joe, K1JT

 

On 10/24/2022 2:16 PM, Tony ZL3HAM via wsjt-devel wrote:

Hi Dennis,

 

I use DX Lab Suite and JT Alert and I got a Fatal Error message and also 

one that said JT9 failed to close but I wasn't using JT9.

 

The program just closed and I had to reboot the PC to correct it.

 

This happened the same as it did on earlier rc versions.

 

Thanks.

 

73 Tony, ZL3HAM

 

 

On 25/10/2022 6:58 am, Dennis W1UE via wsjt-devel wrote:

Tony

Were you just using WSJT only, or were you using it with N1MM+

 

Any error messages, or did the WSJT entry window just "disappear"?

 

Dennis W1UE

 

 

On Mon, Oct 24, 2022 at 1:52 PM Tony ZL3HAM via wsjt-devel 

mailto:wsjt-devel@lists.sourceforge.net>
> wrote:

 

Hi All,

 

I'm running Ver 2.6.0-rc4 on Windows 11 Pro and the program has

just

crashed for the second time and it needed a PC reboot to

restore. At

the time I was on 20m FT4 after having a few QSO's and it crashed

whilst in listening mode.

 

73 Tony, ZL3HAM

 

 

 

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Re: [wsjt-devel] V. 2.6 Error and Crash

[mpcorey--- via wsjt-devel]

Thanks Dennis, it sounds very similar to what I’m experiencing. Just this 
evening, while calling CQ on 40, it has crashed three times. Each time I open 
task manager and find the JT9 process, end it, and it will restart. Although in 
once instance it crashed again within seconds of restarting. I’m not getting 
the error messages though, like I did with 2.6rc1, unless I try and restart the 
program without first ending the jt9 process.

 

 

 

From: Dennis W1UE via wsjt-devel  
Sent: Wednesday, July 27, 2022 8:40 PM
To: WSJT software development 
Cc: Dennis W1UE 
Subject: Re: [wsjt-devel] V. 2.6 Error and Crash

 

Mike

I wrote this up and submitted it a week ago.  I could not find any sequence of 
events to cause  the WSJT window to suddenly close.  I found it took anywhere 
from 15min to 3 hrs between crashes.  I also get a TCP error when it closes, as 
I have wsjt mated to N1mm+ for logging.

 

Dennis W1UE

 

On Wed, Jul 27, 2022 at 20:26 mpcorey--- via wsjt-devel 
mailto:wsjt-devel@lists.sourceforge.net> > 
wrote:

So I posted to this list a few weeks ago about the problem with 2.6rc1 suddenly 
crashing, and to restart ending a JT9 process through task manager. Last week, 
prior to the release of rc2, this problem was occurring about 2 times per day 
while I was on an Iota activation. So, when I returned home, I downloaded rc2 
to the main station computer. The problem is still occurring, just had a crash 
and “end JT9 process” fix to restart it. I recall others mentioning they 
experienced this, has anyone else had it happen with rc2? Is this a software 
bug? Or something to fix on the operator end?

 

Thanks,

Mike, KI1U

 

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[wsjt-devel] V. 2.6 Error and Crash

[mpcorey--- via wsjt-devel]

So I posted to this list a few weeks ago about the problem with 2.6rc1
suddenly crashing, and to restart ending a JT9 process through task manager.
Last week, prior to the release of rc2, this problem was occurring about 2
times per day while I was on an Iota activation. So, when I returned home, I
downloaded rc2 to the main station computer. The problem is still occurring,
just had a crash and "end JT9 process" fix to restart it. I recall others
mentioning they experienced this, has anyone else had it happen with rc2? Is
this a software bug? Or something to fix on the operator end?

 

Thanks,

Mike, KI1U

 

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[wsjt-devel] Error

[mpcorey--- via wsjt-devel]

 

Good afternoon,

 

I am using the 2.6.0-rc1 release, and generally like the new features and
have encountered no problems. However, today while calling CQ on 6 meters
FT8, the program abruptly shut down. There was no indication in the task bar
that it was still running. I tried to restart it and received these two
error messages (see attached). I went into the task manager and was able to
locate a file called JT9 that was running, once I ended that process I was
able to restart the program. I am running a Windows 11 machine.

 

Thanks,

Mike, KI1U

 

 

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