Re: Understanding a Runtime Error message
Tim, Yes, very helpful and greatly appreciated. Thanks! Sandor Szatmari Senior Software Developer Bristol Capital Inc. - InfoPlus 201 746 7215 www.infoplusonline.com From: Timothy Penner via 4D_Tech <4d_tech@lists.4d.com> To: 4D iNug Technical <4d_tech@lists.4d.com> Cc: Timothy Penner Sent: 9/17/2018 9:05 PM Subject: RE: Understanding a Runtime Error message Hello, > How do I >a. Look up the details for that issue, The details of bug reports are private so you cannot look up the bug details yourself. If you are a member of the 4D Partner Program you can contact tech support and ask for additional details of a particular bug report and they will try to obtain additional context for you. If you are not a member of the 4D Partner Program than you can contact your account/sales rep and get additional details on joining the program. > b. Find these issues on my own? As a member of the 4D Partner Program (Silver level and higher), you get access to hotfixes and nightly builds, each of these include a list of bug fixes. So if you have access to them then you could browse the lists to find the fixed issues yourself. However, there is no interface to search (other than find in page). On the other hand, 4D Tech Support has access to the database and can perform full text searches. Hope that helps, -Tim ** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com ** CONFIDENTIALITY NOTICE: This email (and any related attachments) contains information from InfoPlus (a service of Bristol Capital, Inc.). It is intended only for the addressee and may contain information that is confidential and/or otherwise exempt from disclosure under applicable law. If you are not the intended recipient or are acting as agent for the intended recipient, any use or disclosure of this communication is prohibited. If you have received this communication in error, please notify us immediately to arrange for the appropriate method of returning or disposing of the communication. If our respective Companies have confidentiality provisions in effect, this email and the materials contained herein are deemed CONFIDENTIAL and should be treated accordingly unless expressly provided otherwise. ** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **
RE: Understanding a Runtime Error message
Hello, > How do I >a. Look up the details for that issue, The details of bug reports are private so you cannot look up the bug details yourself. If you are a member of the 4D Partner Program you can contact tech support and ask for additional details of a particular bug report and they will try to obtain additional context for you. If you are not a member of the 4D Partner Program than you can contact your account/sales rep and get additional details on joining the program. > b. Find these issues on my own? As a member of the 4D Partner Program (Silver level and higher), you get access to hotfixes and nightly builds, each of these include a list of bug fixes. So if you have access to them then you could browse the lists to find the fixed issues yourself. However, there is no interface to search (other than find in page). On the other hand, 4D Tech Support has access to the database and can perform full text searches. Hope that helps, -Tim ** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **
Re: Understanding a Runtime Error message
Thanks for the guidance all…. Will include this right off the bat next time. Mac Version 15 R5 Sounds like it’s the issue you referenced. I appreciate it. How do I a. Look up the details for that issue, b. Find these issues on my own? Again thanks for the trip to school. :) Sandor Szatmari > On Sep 17, 2018, at 15:02, Timothy Penner via 4D_Tech <4d_tech@lists.4d.com> > wrote: > > What version are you using? > > It sounds like the following bug: > > ACI0097564 Unexpected Runtime internal timer error #22 during a Backup. > > This was fixed in 16 R6 and 16.3 > > -Tim > > > > ** > 4D Internet Users Group (4D iNUG) > Archive: http://lists.4d.com/archives.html > Options: https://lists.4d.com/mailman/options/4d_tech > Unsub: mailto:4d_tech-unsubscr...@lists.4d.com > ** CONFIDENTIALITY NOTICE: This email (and any related attachments) contains information from InfoPlus (a service of Bristol Capital, Inc.). It is intended only for the addressee and may contain information that is confidential and/or otherwise exempt from disclosure under applicable law. If you are not the intended recipient or are acting as agent for the intended recipient, any use or disclosure of this communication is prohibited. If you have received this communication in error, please notify us immediately to arrange for the appropriate method of returning or disposing of the communication. If our respective Companies have confidentiality provisions in effect, this email and the materials contained herein are deemed CONFIDENTIAL and should be treated accordingly unless expressly provided otherwise. ** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **
RE: Understanding a Runtime Error message
What version are you using? It sounds like the following bug: ACI0097564 Unexpected Runtime internal timer error #22 during a Backup. This was fixed in 16 R6 and 16.3 -Tim ** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **
Re: Understanding a Runtime Error message
I would think this was by 4D unless you have a process with the name listed. It is always a good idea to give us info re version of 4D Windows or Mac and OS Regards Chuck On Mon, Sep 17, 2018 at 12:54 PM Sandor Szatmari via 4D_Tech < 4d_tech@lists.4d.com> wrote: > > I received the following runtime error from 4D server. The runtime error > dialog was just sitting on the server screen when I got in. > > > > Text from the runtime error dialog (pressed the copy button) > > Error > > > Invalid argument > > > Error code: 22 > Invalid argument > component: 'POSX' > task -2, name: 'Internal Timer Process' > > > > Looking up 'Error code: 22' I see it is defined as: 'The fields must > belong to the same table or subtable for a sort or graph.' > > > But, I don't know how to take this information and trace it back to what > caused this. > > > How do I track this down? > > > > Thanks in advance! > > Sandor Szatmari > > > > > > > > > > > > > > > > > > > Senior Software Developer > Bristol Capital Inc. - InfoPlus > 201 746 7215 > www.infoplusonline.com > > CONFIDENTIALITY NOTICE: This email (and any related attachments) contains > information from InfoPlus (a service of Bristol Capital, Inc.). It is > intended only for the addressee and may contain information that is > confidential and/or otherwise exempt from disclosure under applicable law. > If you are not the intended recipient or are acting as agent for the > intended recipient, any use or disclosure of this communication is > prohibited. If you have received this communication in error, please notify > us immediately to arrange for the appropriate method of returning or > disposing of the communication. If our respective Companies have > confidentiality provisions in effect, this email and the materials > contained herein are deemed CONFIDENTIAL and should be treated accordingly > unless expressly provided otherwise. > ** > 4D Internet Users Group (4D iNUG) > Archive: http://lists.4d.com/archives.html > Options: https://lists.4d.com/mailman/options/4d_tech > Unsub: mailto:4d_tech-unsubscr...@lists.4d.com > ** -- - Chuck Miller Voice: (617) 739-0306 Fax: (617) 232-1064 Informed Solutions, Inc. Brookline, MA 02446 USA Registered 4D Developer Providers of 4D, Sybase & SQL Server connectivity http://www.informed-solutions.com - This message and any attached documents contain information which may be confidential, subject to privilege or exempt from disclosure under applicable law. These materials are intended only for the use of the intended recipient. If you are not the intended recipient of this transmission, you are hereby notified that any distribution, disclosure, printing, copying, storage, modification or the taking of any action in reliance upon this transmission is strictly prohibited. Delivery of this message to any person other than the intended recipient shall not compromise or waive such confidentiality, privilege or exemption from disclosure as to this communication. ** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **
