First Person: ‘people with disabilities are the greatest untapped
resource on the planet’
ILO Photo/John Isaac
Mike Hess, the founder of the US-based Blind Institute for Technology,
is interviewed by Kevin Cassidy, the Director of the ILO Office for
the United States.

29 November 2020
Economic Development
Worldwide, persons with disabilities experience higher levels of
unemployment and economic inactivity than non-disabled persons. Ahead
of International Day of Persons with Disabilities, Mike Hess, US-based
entrepreneur and founder of the Blind Institute of Technology, spoke
to UN News as part of the International Labour Organization (ILO)
photography project "Dignity at Work: The American Experience".
I’ve been legally blind since elementary school, and lost all
functional vision by my early thirties. My mother didn’t want me to go
to a school for the blind, and was determined to keep me in the public
school system: I used the low-vision technologies available at the
time, as well as learning how to walk with a cane and read braille.
I describe losing my sight as an inconvenience, nothing more! I’m
married, I’m a father to three children, I’ve competed in martial
arts, I ski, climb mountains and I’ve had a successful 20-year career
in the tech industry.
People with disabilities are the greatest untapped resource on the
planet: we are the perfect candidates for what I call ‘desk jockey’
type jobs: today’s technology is so accessible, and people with
disabilities are extremely productive and loyal employees. In some
ways, they are more productive than sighted people. For example, some
blind people can listen to their screen readers at 300 words a minute.
That is faster that a sighted person can consume the same amount of
data, looking at a screen.
Let’s face it, big companies don’t hire a person with a disability
because it’s a feel-good story. They hire them because they are going
to work twice as hard and they are not going to job-hop. They hire
them because they know that they are going to deliver.
Technology has opened up new work opportunities for the visually impaired.
Unsplash/Sigmund
Technology has opened up new work opportunities for the visually impaired.
‘My job is to kick in doors’
There are now tremendous opportunities for gainful employment for
persons with disabilities, particularly since the Americans with
Disability Act (ADA) came into force. This has helped to bring more
persons with disabilities into the workforce, thanks to access ramps
to buildings, braille in elevators and accessibility technology built
into popular operating systems.
I’m committed to reducing the high unemployment rate among skilled
blind and visually impaired IT and tech professionals, and this starts
with changing the perceptions of potential employers. That’s why I
started the Blind Institute of Technology (BIT). We’re based in
Colorado, and we help those with disabilities, particularly the blind
and visually impaired, to find work, through education and placements.
My job is to go out there, kick in doors and let employers know just
how easy it is to seamlessly integrate people with disabilities and
add value to the bottom line and the corporate culture.
The better we are at getting people with disabilities into the
workforce, the more the economy benefits. I call it the "Billion
Dollar Initiative". A blind person over their working lifetime in the
United States will consume about a million dollars in public
assistance, including disability benefits, food stamps and housing
benefits.
If we can get a thousand people with disabilities out of that system
and into work, that is around a billion dollars saved in public
assistance, and nearly one hundred million dollars of earned income
generated every year through employment.
Mike Hess established the Blind Institute of Technology in the United
States to change perceptions of potential employers.
Unsplash/Dylan Gillis
Mike Hess established the Blind Institute of Technology in the United
States to change perceptions of potential employers.
Thriving during a crisis
I’m a glass half full person, but when the COVID-19 pandemic hit, I
had to ask myself if a small non-profit like ours could survive, as
most of revenue comes from placing people with companies.
In fact, we’ve thrived throughout 2020. Things started to turn around
in April, when Salesforce, through its Office of Accessibility,
offered us a 50,000 dollar grant. After that we received more grants
from foundations, and another from Adobe.
I promised the donors that I would use all the money to supplement
wages for our students, whose education is geared towards a career. We
tell them that we have grant money, we have passionate students, and
they need work experience. This is helping us to have more
conversations with more companies.
Telecommuting levels the playing field
The fact that so many people are working for home, because of the
pandemic, is also an unexpected bonus: for many persons with
disabilities, and not just blind and visually impaired people, getting
to and from the office is a challenge, and many do not have access to
public transport. For now, this problem has gone away.
It’s true that opportunities for social interaction are more limited
now but, even in "normal" times, persons with disabilities are often
isolated. To counter this, we’re organizing virtual mentoring in
school districts for young people, to let them know there’s a support
network out there, and to remind them that resilience is a muscle,
that we can exercise together.
International Day of Disabilities
• International Day of Disabilities is marked every year on 03 December,
Over one billion people in the world have some form of disability, one
in seven of the total global population,
• 80 per cent of all people with disabilities live in a developing country,
• Accessibility and inclusion of persons with disabilities are
fundamental rights recognized by the Convention on the Rights of
Persons with Disabilities,
• The Convention on the Rights of Persons with Disabilities calls upon
States Parties to take appropriate measures to ensure that persons
with disabilities have access to all aspects of society, on an equal
basis with others, as well as to identify and eliminate obstacles and
barriers to accessibility.
 https://news.un.org/en/story/2020/11/1078602

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