All
Forwarding this post, to get a better perspective of things to come and it is 
necessary to keep a look out for any accessibility challenges as a result of 
these inovations.
Harish Kotian

Top 10 predictions for IT companies in 2017 and beyond
Ranjani Ayyar| TNN | Updated: Oct 19, 2016, 18:32 IST
Gartner has revealed its top 10 predictions for IT companies and users in 2017 
and beyond.
Gartner has revealed its top 10 predictions for IT companies and users in 2017 
and beyond.
CHENNAI: Gartner on Wednesday revealed its top 10 predictions for IT companies 
and users in 2017 and beyond. Gartner's top predictions for 2017 examine three 
fundamental effects of continued digital innovation: experience and engagement, 
business innovation, and the secondary effects that result from increased 
digital capabilities.

"Gartner's top strategic predictions continue to offer a provocative look at 
what might happen in some of the most critical areas of technology evolution. 
At the core of future outcomes is the notion of digital disruption, which has 
moved from an infrequent inconvenience to a consistent stream of change that is 
redefining markets and entire industries," said Daryl Plummer, managing 
vice-president, chief of research and Gartner Fellow.

"Last year, we said digital changes were coming fast. This year the 
acceleration continues and may cause secondary effects that have wide-ranging 
impact on people and technology," Plummer.

The following are the predictions made by Gartner

By 2020, 100 million consumers will shop in augmented reality

The popularity of augmented reality (AR) applications, such as Pokemon GO, will 
help bring AR into the mainstream, prompting more retailers to incorporate it 
into the shopping experience. As mobile device usage becomes an ingrained 
behaviour, further blurring the lines between the physical and digital worlds, 
brands and their retail partners will need to develop mechanisms to leverage 
this behaviour to enhance the shopping experience. For example, a consumer 
pointing the IKEA catalog app at a room in his home can "place" furniture where 
he'd like it to go. This real-world element differentiates AR apps from those 
offering virtual reality (VR).

By 2020, 30% of web browsing sessions will be done without a screen

New audio-centric technologies, such as Google Home and Amazon's Echo, are 
making access to dialogue-based information ubiquitous and spawning new 
platforms based on "voice-first" interactions. By eliminating the need to use 
ones' hands and eyes for browsing, vocal interactions extend the utility of web 
sessions to contexts such as driving, cooking, walking, socialising, exercising 
and operating machinery. As a result, the share of waking hours devoid of 
instant access to online resources will approach zero.

By 2019, 20% of brands will abandon their mobile apps

Many brands are finding that the level of adoption, customer engagement and 
return on investment (ROI) delivered by their mobile applications are 
significantly less than the expectations that underpinned their app investment. 
New approaches are emerging that have a lower barrier to discovery and install 
and offer levels of engagement that approach those of applications at a 
fraction of the investment, support and marketing cost.

By 2020, algorithms will positively alter the behaviour of more than 1 billion 
global workers global workers

Contextualisation algorithms have advanced exponentially to include a variety 
of behavioural interventions such as psychology, social neuroscience and 
cognitive science. Human beings tend to be emotionally charged and factually 
drained, causing them to be irrational.

Algorithms can positively alter that behaviour by augmenting their intelligence 
with the large collective memory bank containing knowledge that has been 
socialised and put to the test. This will help workers "remember" anything or 
be informed of just-in-time knowledge that they have never even experienced, 
leaving them to objectively complete the task at hand but also to better 
appreciate life as it unveils.

By 2022, a blockchain-based business will be worth $10 billion

Blockchain technology is established as the next revolution in transaction 
recording. A blockchain ledger provides an immutable, shared view of all 
transactions between engaging parties. Parties can therefore immediately act on 
a committed blockchain record, secure in the knowledge that it cannot be 
changed. Any kind of value exchange can happen in minutes, not days. Blockchain 
applications can free up cash, reduce transaction costs, and accelerate 
business processes.

By 2021, 20% of all activities an individual engages in will involve at least 
one of the top-seven digital giants

The current top-seven digital giants by revenue and market capitalisation are 
Google, Apple, Facebook, Amazon, Baidu, Alibaba and Tencent. As the physical, 
financial and healthcare world becomes more digital, many of the activities an 
individual engages in will be connected. This convergence means that any 
activity could include one of the digital giants. Mobile apps, payment, smart 
agents (e.g., Amazon Alexa), and digital ecosystems (eg, Apple HomeKit, WeChat 
Utility and City Services) will make the digital giants part of many of the 
activities we do.

Through 2019, every $1 enterprises invest in innovation will require an 
additional $7 in core execution

For many enterprises, adopting a bimodal IT style to jumpstart innovation has 
been a priority and critical first step. Close alignment of Mode 1 and 2 teams 
is crucial to the realisation of the digital business goals. Unfortunately, the 
deployment costs of the Mode 2 "ideated solution" are not necessarily 
considered during ideation, and for most, the Mode 1 costs are not factored 
into the initial funding.

Designing, implementing, integrating, operationalising and managing the ideated 
solution can be significantly more than the initial innovation costs. Thus, 
Gartner anticipates that for every $1 spent on the digital innovation/ideation 
phase, enterprises will spend on average $7 for deploying the solution.

Through 2020, IoT will increase data centre storage demand by less than 3%
By 2022, IoT will save consumers and businesses $1 trillion a year in 
maintenance, services and consumables

The IoT holds enormous promise in reducing the cost of maintenance and 
consumables. The challenge lies in providing a secure, robust implementation 
that can deliver savings over one or two decades, without driving management 
costs that absorb any savings made. This could be an inexpensive monitoring 
system based on simple sensors that report defining characteristics to 
analytical servers.


The analytics are used to spot patterns in the fleet data and recommend 
maintenance based on actual usage and condition, not based on elapsed time or 
estimated condition. At the other extreme, there is the rise of the digital 
twin. The digital twin captures near real-time data feeds from its 
sensor-enhanced real-world twin, and uses this along with other data sources 
(e.g., weather, historian data, algorithms, smart machine analysis) to update 
its simulation to reflect the physical state of the twin.
The Internet of Things (IoT) has enormous potential for data generation across 
the roughly 21 billion endpoints expected to be in use in 2020. Of the roughly 
900 exabytes worth of data center hard-disk drive (HDD) and solid-state drive 
(SSD) capacity forecast to ship in 2020, IoT discrete sensor storage will 
represent only 0.4%, with storage from multimedia sensors consuming another 2%, 
for a rounded total of 2.3%. This indicates that IoT can scale and deliver 
important data-driven business value and insight, while remaining manageable 
from a storage infrastructure standpoint.
By 2020, 40% of employees can cut their healthcare costs by wearing a fitness 
tracker

Companies will increasingly appoint fitness programme managers to work closely 
with human resource leaders to include fitness trackers in wellness programmes 
as part of a broader employee engagement initiative. Healthcare providers can 
save lives and downstream costs by acting on the data from wearable fitness 
trackers that show health risks to the user. Wearables provide a wealth of data 
to be analysed either in real-time or in retrospect with the potential for 
doctors and other healthcare professionals to have access to both contextual 
and historical information, if the patient agrees to share it.

Source: 
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