Re: 3584 library: problems with some trays

2006-03-29 Thread Leigh Reed
advice and did it solve the issue of 'loosing' slots. Thanks Leigh -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Aaron Durkee Sent: 22 March 2006 15:55 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] 3584 library: problems with some trays just

Re: 3584 library: problems with some trays

2006-03-29 Thread Jurjen Oskam
On Wed, Mar 29, 2006 at 10:26:52AM +0100, Leigh Reed wrote: I raised a call with IBM and they have come back with the fact that it may be to do with a barcode scanner that has been installed upside down. My call is still open. When a solution is available, I'll report back.

Re: 3584 library: problems with some trays

2006-03-29 Thread Kathleen M Hallahan
PROTECTED] Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU 03/29/2006 09:40 AM Please respond to ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU To ADSM-L@VM.MARIST.EDU cc Subject Re: 3584 library: problems with some trays On Wed, Mar 29, 2006 at 10:26:52AM +0100, Leigh Reed wrote

Re: 3584 library: problems with some trays

2006-03-29 Thread Len Boyle
To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] 3584 library: problems with some trays We tested it out in our environment, and did not find the same problem--all tapes were scanned appropriately. I guess our barcode scanner is right-side-up. _ Kathleen

Re: 3584 library: problems with some trays

2006-03-22 Thread Aaron Durkee
just a guess from memory, ce and cleaning cartridge locations? [EMAIL PROTECTED] 03/20/06 02:18PM Hi there, Some time ago we experienced a power failure that lasted long enough to make us shut down our 3584 library. This was done gracefully, and when the power came back we turned the library

3584 library: problems with some trays

2006-03-20 Thread Jurjen Oskam
Hi there, Some time ago we experienced a power failure that lasted long enough to make us shut down our 3584 library. This was done gracefully, and when the power came back we turned the library back on. The TSM server was also gracefully shut down and turned back on. After TSM came back, I did

Re: 3584 library: problems with some trays

2006-03-20 Thread Ben Bullock
- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Jurjen Oskam Sent: Monday, March 20, 2006 12:19 PM To: ADSM-L@VM.MARIST.EDU Subject: 3584 library: problems with some trays Hi there, Some time ago we experienced a power failure that lasted long enough to make us shut down our

Re: 3584 library: problems with some trays

2006-03-20 Thread Jim Zajkowski
On Mon, 20 Mar 2006, Jurjen Oskam wrote: Some investigation revealed that the library was somehow blind to tapes in the last row of the first and second column, but this only happened after a library initialization due to a powerup or open/close of the entire front door. We're on library

Re: 3584 library: problems with some trays

2006-03-20 Thread Kathleen M Hallahan
Is this something you folks are seeing in all frames, or in just one? We just upgraded one library to this code not long ago, and I'd like to check and see whether it's affecting us as well. That particular library also has a fair amount of empty space, but we're supposed to upgrade another one

Re: 3584 library: problems with some trays

2006-03-20 Thread Jurjen Oskam
On Mon, Mar 20, 2006 at 12:25:07PM -0700, Ben Bullock wrote: I have a guess. I have a 3494, so I might be wrong, but I will take a shot. [snip explanation] Thanks for your explanation. I don't think the situation you describe is the case though (but it could certainly have

Re: 3584 library: problems with some trays

2006-03-20 Thread Jurjen Oskam
On Mon, Mar 20, 2006 at 02:33:00PM -0500, Kathleen M Hallahan wrote: Is this something you folks are seeing in all frames, or in just one? Both. Our 3584 is just one frame. :) -- Jurjen Oskam

Re: 3584 library: problems with some trays

2006-03-20 Thread Kathleen M Hallahan
Fair enough. :) I think we're going to test this on Wednesday morning (the next time someone will be out to that building), using the first two frames of our library. I'll post if anything interesting results. _ Kathleen Hallahan Freddie Mac Storage

Re: 3584 library: problems with some trays

2006-03-20 Thread Jim Zajkowski
On Mon, 20 Mar 2006, Jurjen Oskam wrote: The weird thing is that when I perform a library inventory using the front panel, *all* tapes are detected, *including* the ones that the library didn't see just seconds earlier. I'll play with mine, but that sounds like what I'm getting too. We have