Hi TSM-gurus, I tried to test the BMR of a W2K3 SP1 Node with a TSM 5.4.0.2 client as described in http://www-1.ibm.com/support/docview.wss?uid=swg21242128
When doing the "dsmc restore systemstate" I get "ANS1949E Microsoft volume shadow copy snapshot initialization failed." and dsmc crashed with message "dsmc.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at 001B:7C350440" I've saved the DSMERROR.LOG, the Windows Eventlog, the DSMCRASH.LOG and the DSMCRASH.DMP Has anyone else seen this before? Could this be caused by a typo in the TSM function "LoadXmlDocuement()" (the "e" seems to be surplus) TSM function : LoadXmlDocuement() from file 'E:\adsm.sys\xml.state\tsm.xml' returned no error Before I open a case with IBM I'm going to install the latest Post-SP1 VSS patches from M$ Does anyone have any further suggestions? Thanks in advance Thomas Rupp DSMERROR.LOG ------------------------------------------------------------------------ -------- 04/23/2007 10:39:39 ANS1009W An error occurred processing the operating system include/exclude statements. The error was detected while processing: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesN otToBackup\DRM. RC = 13. 04/23/2007 10:39:40 ANS5250E An unexpected error was encountered. TSM function name : VssRequestor::LoadXmlDocument TSM function : CreateFile() failed for file 'E:\adsm.sys\xml.state\tsm.xml' return code '3' TSM return code : 0 TSM file : vssreq.cpp (8295) 04/23/2007 10:39:40 ANS5250E An unexpected error was encountered. TSM function name : VssRequestor::InitializeVss TSM function : LoadXmlDocuement() from file 'E:\adsm.sys\xml.state\tsm.xml' returned no error TSM return code : 4341 TSM file : vssreq.cpp (1035) 04/23/2007 10:39:40 ANS1949E Microsoft volume shadow copy snapshot initialization failed. DSMCRASH.LOG ------------------------------------------------------------------------ -------- 2007/04/23 10:39:40 IBM Tivoli Storage Manager Version: 5.4.0.02 Build date: Wed Feb 21 12:48:29 2007 dsmc.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at 001B:7C350440 Register dump: EAX=00209834 EBX=00324850 ECX=00FA0FB8 EDX=00209834 ESI=00FA0FE6 EDI=00209834 EBP=000010F5 ESP=0357E024 EIP=7C350440 FLG=00010202 CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000 Crash dump successfully written to file 'E:\Program Files\Tivoli\TSM\baclient\dsmcrash.dmp' Stack Trace: 001B:7C350440 (0x00000000 0x00000000 0x00000000 0x00000000) MSVCR71.dll, wcslen()+4 bytes .