Hi All, I have a client running TSM 5.1 on Win2000 where the TSM Server service got totally messed up. It's a long story how it got that way, but the jist of it is that it appears that the applicatoin of 5.1.7.0 got installed on d:\Program files\tivoli\tsm, when the 5.1.0.0 was in fact in c:\Program files\tivoli\tsm. I think this happened due to using D:\tsm_images to unpack the .exe, so it installed the code on d:? Anyway, the dsmsvc.exe in the Service call referenced c:, and that executable no longer existed. It spit out a message to reinstall the service, first removing it via remove.exe in the "console" directory, and then reinstalling it via install.exe. The remove worked, but the install fails:
install.exec "TSM Server" "c:\program files\tivoli\tsm\server\dsmsvc.exe" admin admin Install error - Unknown error. RC: 997 Note that the above failed even after we uninstalled the TSM Server code, and reinstalled 5.1.7.0 and the license files. The DB appears to be upgraded, and fine, as I can run dsmserv from a cmd prompt, and bring up the server. It is just that we cannot reinstall the TSM Server service. I am also concerned that perhaps the TSM software install is a bit messed up, perhaps with some bad registry entries pointing at D:? Any ideas? Steve Roder, University at Buffalo HOD Service Coordinator VM Systems Programmer UNIX Systems Administrator (Solaris and AIX) TSM/ADSM Administrator UB DNS Team ([EMAIL PROTECTED] | (716)645-3564)