Re: Restoring virus infected file halts TSM client

2023-01-24 Thread Andrew Raibeck
Hi Bent, It sounds like a good idea to open a support case. Suggestion for doc you can collect in advance: 1. Add these options to the dsm.opt file: TRACEFLAGS SERVICE TRACEFILE C:\somedir\client_trace.txt You can choose any valid file path for "C:\somedir\client_trace.txt". 2. Run the

Re: Restoring virus infected file halts TSM client

2023-01-24 Thread Bent Christensen (BVC)
Hi Andrew, Thanks for your response and suggestion. I have been using the weekend to dig a little deeper into the issue, and it turns out that if I just restore the folder containing the infected file, TSM restores all other files and just responds with a: 01/19/2023 15:58:57 ANSE