Re: upload enhanced conversions without using the conversion adjustment service

2023-10-19 Thread Alex Garcia
This way of interacting with the API is not documented anywhere. It is the first time I've heard this is possible. Also, a reply from your colleague to this thread on Sept 21st and Sept 22nd is contradictory to what you've just mentioned. Overall, it is not clear how to proceed. Ideally, the

Re: upload enhanced conversions without using the conversion adjustment service

2023-10-10 Thread Alex Garcia
T_CONVERSION error." > https://developers.google.com/google-ads/api/docs/conversions/upload-adjustments On Tuesday, October 10, 2023 at 10:29:10 AM UTC+2 Alex Garcia wrote: > Hi there, can you please clarify this text: "In order to implement > enhanced conversions using the Google

Re: upload enhanced conversions without using the conversion adjustment service

2023-10-10 Thread Alex Garcia
Hi there, can you please clarify this text: "In order to implement enhanced conversions using the Google Ads API, you must record conversions using a regular conversion tracking tag on your website." extracted from this link: https://support.google.com/google-ads/answer/13261987 We want to

Re: iRe: The click associated with the given identifier or iOS URL parameter occurred less than 6 hours ago, please retry after 6 hours have passed

2023-10-03 Thread Alex Garcia
Any updates in regards to my last question? On Friday, September 29, 2023 at 5:31:43 PM UTC+2 Alex Garcia wrote: > Hi there, thanks for the update in the documentation & system! So now it's > clear that we can send click data the moment it is generated and we no > longer have to

Re: iRe: The click associated with the given identifier or iOS URL parameter occurred less than 6 hours ago, please retry after 6 hours have passed

2023-09-29 Thread Alex Garcia
Hi there, thanks for the update in the documentation & system! So now it's clear that we can send click data the moment it is generated and we no longer have to wait 6 hours for that. Can you please check this thread as well?

Re: iRe: The click associated with the given identifier or iOS URL parameter occurred less than 6 hours ago, please retry after 6 hours have passed

2023-09-26 Thread Alex Garcia
Any updates on this thread? On Friday, September 22, 2023 at 8:51:26 AM UTC+2 Alex Garcia wrote: > At least here: > https://developers.google.com/google-ads/api/docs/conversions/upload-clicks > it still shows: > > "If you encounter a TOO_RECENT_CONVERSION_ACTION or TOO_RECE

Re: iRe: The click associated with the given identifier or iOS URL parameter occurred less than 6 hours ago, please retry after 6 hours have passed

2023-09-22 Thread Alex Garcia
At least here: https://developers.google.com/google-ads/api/docs/conversions/upload-clicks it still shows: "If you encounter a TOO_RECENT_CONVERSION_ACTION or TOO_RECENT_EVENT response message to an upload conversion request, wait at least 6 hours after the action creation or event before

Re: upload enhanced conversions without using the conversion adjustment service

2023-09-22 Thread Alex Garcia
The way this works is not optimal. We should be able to send all the data in the same request. This behavior (sending all the data at once) is used in all the other advertising APIs: Facebook, TikTok, Snapchat, Reddit etc. Plus I see the following > Key Point: Wait 24 hours after a conversion

Re: upload enhanced conversions without using the conversion adjustment service

2023-09-21 Thread Alex Garcia
Can we send the "ConversionAdjustment" adjustment object in the same Google Ads API request as when we are sending the "uploadClickConversions" object? On Thursday, September 21, 2023 at 11:29:51 AM UTC+2 Google Ads API Forum Advisor wrote: > Hi Alex, > > Thank you for getting back to us. > >

Re: upload enhanced conversions without using the conversion adjustment service

2023-09-20 Thread Alex Garcia
Hi there, thanks for your reply. In fact, that's the link I was looking at, but there, all it says is use the "Conversion Adjustment" service. So it's not really clear in the documentation how we should use the "Enhanced Conversions for Web" without the "Conversion Adjustment" service. Can you

Re: iRe: The click associated with the given identifier or iOS URL parameter occurred less than 6 hours ago, please retry after 6 hours have passed

2023-09-17 Thread Alex Garcia
r's ad >> click flow (just as long as we stored their gclid in our database for later >> use in that upsell flow). Yes, there's a 6 hour delay for what Google sees >> and optimizes on, but our campaigns operate fine and we can use the Matomo >> (and now our custom code) fo

Upload Enhanced Conversions without using the Conversion Adjustment service

2023-09-17 Thread Alex Garcia
We would like to implement the Enhanced Conversions feature to be able to send hashed first-party user data to the Google Ads API when upload Offline Conversions. We already have the Google Ads API implementation in place. So we would like to know if we can send the enhanced first-party user

Re: ERROR: Customer is not allowlisted for accessing this feature., at conversions[0].wbraid

2022-08-05 Thread Alex Garcia
This is unacceptable. So 10% of our clicks are coming with WBRAID parameter. And we can't track them. Because we don't have an Account Manager. And we can't get one by request. This is because Google doesn't have the proper systems in place. I was expecting more from Google to be honest. On

Re: ERROR: Customer is not allowlisted for accessing this feature., at conversions[0].wbraid

2022-08-05 Thread Alex Garcia
Any updates on this one Aryeh? On Wednesday, August 3, 2022 at 5:40:35 PM UTC+2 adsapi wrote: > Hi Alex, > > Let me bring this up with my team. We will get back to you as soon as > possible. > > Regards, > > [image: Google Logo] > Aryeh > Google Ads API Team > > >

Re: ERROR: Customer is not allowlisted for accessing this feature., at conversions[0].wbraid

2022-08-03 Thread Alex Garcia
This is their new reply: = Unfortunately, no account manager is assigned to Google Ads account X. Since account managers are assigned automatically by the system, we have no way to request the manager. Please follow the API support given instructions. = So it seems that there

Re: ERROR: Customer is not allowlisted for accessing this feature., at conversions[0].wbraid

2022-08-03 Thread Alex Garcia
is responsible of enabling this feature. We are in a loop. What should I do now? There should be better guidelines here. On Wednesday, August 3, 2022 at 9:34:07 AM UTC+2 Alex Garcia wrote: > It has been 3 days since I've contacted Google Ads support to ask for a > Representative. Still no

Re: ERROR: Customer is not allowlisted for accessing this feature., at conversions[0].wbraid

2022-08-03 Thread Alex Garcia
It has been 3 days since I've contacted Google Ads support to ask for a Representative. Still no reply. On Monday, August 1, 2022 at 11:06:53 AM UTC+2 adsapi wrote: > Hi Alex, > > Thank you for getting back to the Google Ads API team. > > With regard to, "*When 10% of the clicks are coming with

Re: ERROR: Customer is not allowlisted for accessing this feature., at conversions[0].wbraid

2022-08-01 Thread Alex Garcia
When 10% of the clicks are coming with "wbraid" value, this feature shouldn't be in beta and show be available to all advertisers. On Monday, August 1, 2022 at 5:49:04 AM UTC+2 adsapi wrote: > Hi Alex, > > Thank you for reaching out to us. > > This feature is currently running in a limited

Re: Google Ads API vs Google Ads Conversion Tag

2022-08-01 Thread Alex Garcia
I know how it works Darwin. I am just providing feedback on why the offline conversions should be instant and not with a 6 hours delay. Otherwise, we are at a disadvantage compared to Google Ads conversion tag. On Monday, August 1, 2022 at 8:52:07 AM UTC+2 adsapi wrote: > Hi Alex, > > >

Google Ads API vs Google Ads Conversion Tag

2022-07-30 Thread Alex Garcia
I implemented the Google Ads API because Conversion Tracking based in cookies / JS is going to end in the near future. I did this with all the major ad platforms. The problem with Google is that the Google Ads API does not behave the same as the Google Ads Conversion Tag. The biggest

Re: ERROR: Customer is not allowlisted for accessing this feature., at conversions[0].wbraid

2022-07-30 Thread Alex Garcia
I have already sent a message here: https://support.google.com/google-ads/gethelp to request a Google Ads Representative. But this process shouldn't be like this. Too much hassle to be able to get access to a needed tracking feature. On Saturday, July 30, 2022 at 10:55:41 AM UTC+2 Alex Garcia

ERROR: Customer is not allowlisted for accessing this feature., at conversions[0].wbraid

2022-07-30 Thread Alex Garcia
I am getting this error when uploading conversions that used "wbraid" instead of "gclid": ERROR: Customer is not allowlisted for accessing this feature., at conversions[0].wbraid https://developers.google.com/google-ads/api/docs/conversions/upload-clicks I have been reading about "wbraid",

Re: (OAuth) Token has been expired or revoked

2022-03-07 Thread Alex Garcia
For anyone having this problem. You actually need to create NEW OAuth credentials, after you have upgraded the OAuth from TESTING to IN PRODUCTION. I did that, and now it works. If you used the old credentials, the Refresh Token is going to expire after 7 days. On Monday, March 7, 2022 at

Re: ERROR: The click associated with the identifier or iOS URL parameter does not exist in the system. This can occur if the identifier or iOS URL parameter are collected for non Google Ads clicks (e.

2022-03-04 Thread Alex Garcia
They told me the following from the Google Ads Product support team: *Unfortunately, we're not able to check the origin.Have a nice rest of the day!* So they are not able to check the origin of the GCLID provided. Is there a way to check the origin of the GCLID (ourselves), without the need

Re: (OAuth) Token has been expired or revoked

2022-03-04 Thread Alex Garcia
The link provided requires to pay to get access to support. We are not willing to do so, to get help. On Friday, March 4, 2022 at 3:39:38 AM UTC+1 adsapi wrote: > Hi Alex, > > Thank you for providing more details to your concern. > > Based on the provided screenshot, I can see that you have

Re: (OAuth) Token has been expired or revoked

2022-03-03 Thread Alex Garcia
In order to get access to Google Ads API Console support team you need to pay for a higher tier of support. Can you please confirm that the Project is indeed, "In production" status? With the screenshot provided. It seems like the verification process got stuck and it's not moving forward,

Re: (OAuth) Token has been expired or revoked

2022-03-02 Thread Alex Garcia
Can you please confirm the following? When we change the status of the Project OAuth from TESTING to IN PRODUCTION, should we generate a NEW Google Client ID and Google Client Secret? We did the test with the OLD Google Client ID and Google Client Secret (after changing from TESTING to IN

Re: ERROR: The click associated with the given identifier or iOS URL parameter is either too old to be imported or occurred before the conversion click through lookback window for the specified combin

2022-03-02 Thread Alex Garcia
Hi there, The support is not really helpful. You are telling me to contact the Product Team. This is the reply by the product team: *Unfortunately, since this is an API issue, we're not able to help out with that. API issues are out of scope for the Google Ads customer support.* You are

Re: ERROR: The click associated with the identifier or iOS URL parameter does not exist in the system. This can occur if the identifier or iOS URL parameter are collected for non Google Ads clicks (e.

2022-03-02 Thread Alex Garcia
Hi there, The support is not really helpful. You are telling me to contact the Product Team. This is the reply by the product team: *Unfortunately, since this is an API issue, we're not able to help out with that. API issues are out of scope for the Google Ads customer support.* You are

Re: ERROR: The click associated with the identifier or iOS URL parameter does not exist in the system. This can occur if the identifier or iOS URL parameter are collected for non Google Ads clicks (e.

2022-02-28 Thread Alex Garcia
If I launch a campaign *WITHOUT* those checkboxes marked, then I don't understand why traffic is coming from Search & Display Network (outside of Google Network), that have invalid click ID values. The Product team has not changed anything under my campaign settings. On Monday, February 28,

Re: (OAuth) Token has been expired or revoked

2022-02-28 Thread Alex Garcia
22 at 1:46:30 PM UTC+1 Alex Garcia wrote: > We are having problems with the refresh token. > > Based on this info: > https://developers.google.com/identity/protocols/oauth2#expiration > > *A Google Cloud Platform project with an OAuth consent screen configured > for an exte

Re: ERROR: The click associated with the identifier or iOS URL parameter does not exist in the system. This can occur if the identifier or iOS URL parameter are collected for non Google Ads clicks (e.

2022-02-24 Thread Alex Garcia
Why a click could be generated outside the "Google Network"? I am disabling Search & Display Network from my Campaigns. On Thursday, February 24, 2022 at 7:26:37 AM UTC+1 adsapi wrote: > Hi Hustle, > > Thank you for the replies. I'm also a member of Google Ads API team and > allow me to

Re: ERROR: The click associated with the given identifier or iOS URL parameter is either too old to be imported or occurred before the conversion click through lookback window for the specified combin

2022-02-24 Thread Alex Garcia
But this is definitely not the case, as we are uploading recent Click IDs. These Click IDs were produced within the last 24 hours. On Thursday, February 24, 2022 at 1:01:22 PM UTC+1 adsapi wrote: > Hi Hustle, > > Thank you for the replies. > > I would like to give an idea of what is click

Re: ERROR: The click associated with the given identifier or iOS URL parameter is either too old to be imported or occurred before the conversion click through lookback window for the specified combin

2022-02-23 Thread Alex Garcia
The errors are not the same, that's why I opened a different thread. I believe these are 2 different errors and the way to handle them should be different. On Wednesday, February 23, 2022 at 8:23:57 PM UTC+1 adsapi wrote: > Hello Hustle, > > Thanks for reaching out. With regards to your

Re: ERROR: The click associated with the identifier or iOS URL parameter does not exist in the system. This can occur if the identifier or iOS URL parameter are collected for non Google Ads clicks (e.

2022-02-23 Thread Alex Garcia
Yes, using V10. I am having issues just with some click IDs. The majority of them are getting processed correctly. So the implementation is good, it's just that some clicks don't get processed correctly. What does "dart search" stand for? On Wednesday, February 23, 2022 at 7:24:27 PM UTC+1