Google Ads API Token no response more than four weeks

Hello, We submitted a request for basic access to the Google Ads API Token more than four weeks ago through the form at https://support.google.com/adspolicy/contact/new_token_application. Unfortunately, as of today, we have not received any response. Also, as suggested in this forum, we've

API token was downgraded to Testing (without any reason) !!!

Hello, We just got an email that our Google API token changes to Basic and then to Testing. We have thousands of live accounts. Please help! -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/