Re: Re: Calls failing to "change_event" report

2021-01-29 Thread Google Ads API Forum Advisor Prod
Hi Caihua, Thanks for your feedback, I have filed requests with the respective teams to fix the Query builder tool and the reference documentation. Cheers Anash ref:_00D1U1174p._5004Q27uEVS:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: Re: Calls failing to "change_event" report

2021-01-21 Thread Caihua Du
Thank you for looking into this, Anash! I think the confusion part is that we are able to use those two Enum values from interactive query builder, so we thought this should be a valid query (please check the screenshot below). Also from the public documentation we don't see any specific

Re: Calls failing to "change_event" report

2021-01-20 Thread Caihua Du
Hi team, Can you please let us know who can help with this? This issue is blocking us to use Google Ads API and we have reported for more than 2 months. Your help is highly appreciated, thank you! Caihua. On Mon, Jan 18, 2021 at 9:13 PM Caihua Du wrote: > Hi Anash, > > Can you please take a

Re: Calls failing to "change_event" report

2021-01-20 Thread Google Ads API Forum Advisor Prod
Hi, The "stream removed" issue is most likely unrelated to this issue. Could you kindly open an issue with the client library that you are using if this issue is consistently replicable? Cheers Anash ref:_00D1U1174p._5004Q27uEVS:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Calls failing to "change_event" report

2021-01-20 Thread Google Ads API Explorer
Hi, I am also facing same. SELECT change_event.resource_name, change_event.change_date_time, change_event.change_resource_name, change_event.user_email, change_event.client_type, change_event.change_resource_type, change_event.old_resource, change_event.new_resource,

Re: Calls failing to "change_event" report

2021-01-18 Thread Caihua Du
Hi Anash, Can you please take a look and let me know if you have any findings? To me this is a P0 bug that the status predict does not support NOT_IN syntax. On Tue, Jan 12, 2021 at 10:32 PM Caihua Du wrote: > Hi Anash, > > Unfortunately, this is still not working. Here is the latest request

Re: Calls failing to "change_event" report

2021-01-12 Thread Caihua Du
Hi Anash, Unfortunately, this is still not working. Here is the latest request id from my client. Please take a look. Thanks a lot! [2021-01-13 06:30:29Z] - Request made: Host: https://googleads.googleapis.com, Method: /google.ads.googleads.v6.services.GoogleAdsService/Search, ClientCustomerID:

Re: Calls failing to "change_event" report

2021-01-12 Thread Google Ads API Forum Advisor Prod
Hi Caihua, The fix also went live around the time your request ID came in. If you can replicate the issue, could you send me a newer request ID? Cheers Anash ref:_00D1U1174p._5004Q27uEVS:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: Calls failing to "change_event" report

2021-01-11 Thread Caihua Du
Adding the team alias here. Can you please help to check more of the request I provided earlier? Thank you’ On Wed, Dec 9, 2020 at 10:49 AM Caihua Du wrote: > Thanks Anash. Unfortunately this issue still persists. I have pasted the > latest debugging log from my side for your reference: > >

Re: Calls failing to "change_event" report

2021-01-06 Thread duca...@gmail.com
This is still happening from our side and I have provided request id privately about one month ago, there is no update yet. Can you pleas look into this? thank you! On Wednesday, December 9, 2020 at 10:55:35 PM UTC-8 Mat wrote: > Hi Anash, > > I've now fetched the change_history of >200 client

Re: Calls failing to "change_event" report

2020-12-09 Thread Mat
Hi Anash, I've now fetched the change_history of >200 client accounts for the last 30 days and did not run into an error. So I think it's safe to say that the error I reported on November, 11 has been fixed. Thank you! Regards Mat adsapiforumadvisor schrieb am Mittwoch, 9. Dezember 2020 um

Re: Calls failing to "change_event" report

2020-12-09 Thread duca...@gmail.com
Thanks for the update. Unfortunately we still see this error from our side. I have replied privately with the request id for further investigation. Thanks! On Wednesday, December 9, 2020 at 7:58:49 AM UTC-8 adsapiforumadvisor wrote: > Hi Caihua, > > We pushed a fix to our servers, so could

Re: Calls failing to "change_event" report

2020-12-09 Thread Google Ads API Forum Advisor Prod
Hi Caihua, We pushed a fix to our servers, so could you please confirm if the issue is addressed? If it persists, please respond with a fresh log and I'll follow up with the relevant teams again. Cheers Anash ref:_00D1U1174p._5004Q27uEVS:ref -- --

Re: Calls failing to "change_event" report

2020-12-08 Thread duca...@gmail.com
Hi team, Do we have any update on this? We suspect this is an regression from Google Ads and would like to double confirm with you. On Thursday, December 3, 2020 at 10:33:28 PM UTC-8 duca...@gmail.com wrote: > Hi there, > > Do we have any update? Looks like we started to see new failures

Re: Calls failing to "change_event" report

2020-12-03 Thread duca...@gmail.com
Hi there, Do we have any update? Looks like we started to see new failures from early this week due to similar errors. If our query include "NOT IN" as the condition, it will always fail with "invalid argument " error. For instance the following query will fail for sure. Do we have any

Re: Calls failing to "change_event" report

2020-11-30 Thread Mat
Hi Anash, great, thank you! Regards Mat adsapiforumadvisor schrieb am Freitag, 20. November 2020 um 20:54:33 UTC+1: > Hi Mat, > > Thanks for reporting this issue. We identified and fixed an issue at our > end, and it should go live in the next server update. I'll update you once > the fix is

Re: Calls failing to "change_event" report

2020-11-20 Thread Google Ads API Forum Advisor Prod
Hi Mat, Thanks for reporting this issue. We identified and fixed an issue at our end, and it should go live in the next server update. I'll update you once the fix is live. Cheers Anash ref:_00D1U1174p._5004Q27uEVS:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: Calls failing to "change_event" report

2020-11-18 Thread Google Ads API Forum Advisor Prod
Hi Mat, I just found out that you already provided the necessary details on a separate thread. Let me also discuss this information with rest of the team. Please keep an eye on this forum thread as we will provide updates here about the issue. Regards, Ernie John Blanca Tacata Google Ads API

Re: Calls failing to "change_event" report

2020-11-18 Thread Google Ads API Forum Advisor Prod
Hi Mat, Could you provide the following details via Reply privately to author option to investigate? customer ID complete request and response logs request ID If the Reply privately to author option is disabled on your end, please send it on this email address instead

Re: Calls failing to "change_event" report

2020-11-18 Thread Google Ads API Forum Advisor Prod
Hi Thomas, Thanks for providing further details. Allow me to discuss the issue to the rest of the team. We will revert back to you with updates about the issue. Regards, Ernie John Blanca Tacata Google Ads API Team ref:_00D1U1174p._5004Q27uEVS:ref -- --

Re: Calls failing to "change_event" report

2020-11-18 Thread Mat
Hi there, I'm encountering a similar error while requesting a change_event report on an account where ads have been modified. I'll send a pm with the log to you. Regards Mat adsapiforumadvisor schrieb am Mittwoch, 18. November 2020 um 03:24:06 UTC+1: > Hi, > > Thank you for providing further

RE: Calls failing to "change_event" report

2020-11-17 Thread Google Ads API Forum Advisor Prod
Hi, Thank you for providing further details about your issue. To investigate the issue and the behavior that you've mentioned, please provide the requested details on this email address googleadsapi-supp...@google.com so that we can receive it privately. Regards, Ernie John Blanca Tacata

Re: Calls failing to "change_event" report

2020-11-17 Thread kol...@exito.de
The problem seems to be restricted to the AD level, so if you filter it out then the API request works without problems (at least for our 200+ active accounts): WHERE change_event.change_resource_type NOT IN ('AD') kol...@exito.de schrieb am Montag, 16. November 2020 um 18:52:17 UTC+1:

Re: Calls failing to "change_event" report

2020-11-17 Thread kol...@exito.de
The problems seem to be restricted to the AD level, so if you filter it out then the APIrequest works without problems (at least for our 200+ active accounts): WHERE change_event.change_resource_type NOT IN ('AD') kol...@exito.de schrieb am Montag, 16. November 2020 um 18:52:17 UTC+1: >

Re: Calls failing to "change_event" report

2020-11-17 Thread kol...@exito.de
I'm not authorized to reply to the author although I'm logged in. Any suggestions to fix this? adsapiforumadvisor schrieb am Dienstag, 17. November 2020 um 09:24:10 UTC+1: > Hi, > > Thanks for posting your concern. > > To investigate, could you provide the following details via *Reply >

RE: Calls failing to "change_event" report

2020-11-17 Thread Google Ads API Forum Advisor Prod
Hi, Thanks for posting your concern. To investigate, could you provide the following details via Reply privately to author option? customer ID complete request and response logs request ID Regards, Ernie John Blanca Tacata Google Ads API Team ref:_00D1U1174p._5004Q27uEVS:ref -- --

Calls failing to "change_event" report

2020-11-16 Thread kol...@exito.de
Hey Googlers, calls to the "change_event" report of the Ads API (v6) always fail when any of these three fields is included in the API query ... change_event.old_resource change_event.new_resource change_event.changed_fields ... and the changes made in the Ads account include changes to the