Hi Diego,
Thank you for raising your follow up to my team.
So that I can raise your follow up to our team as well, would you be able to
provide the complete SOAP request and response logs generated in the AdWords
API and complete request and response logs with request ID and request header
Hi all,
Any updates on this issue? Just in case, is the fix scheduled for API v10?
Please take into account that this bug is a blocker for us (and probably
everyone using Google Ads API) to safely migrate our platform and keep our
business running. Also, please notice that it was initially
Hi Estanislao,
You may also keep an eye on our blog post as our team is posting news and
updates about Google Ads API.
Regards,
Ernie John Blanca Tacata
Google Ads API Team
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Hi Matt,
Okay, please let me know when you have any news on this.
Regards,
Estanislao
El viernes, 10 de diciembre de 2021 a las 18:32:55 UTC-3, adsapi escribió:
> Hi Estanislao,
>
> Thanks for your patience on this. This is a known issue that is currently
> being worked on and will be resolved
Hi Estanislao,
Thanks for your patience on this. This is a known issue that is currently being
worked on and will be resolved in the near future.
Regards,
Matt
Google Ads API Team
Reminder: Share your feedback about the Google Ads (AdWords) API! Take the 2021
Google Ads API and AdWords API
Hi Estanislao,
Thank you for the details you have provided to our team.
I have once more raised the issue with the campaign start_date to the rest of
our team. We'll provide an update once we receive feedback on the issue.
Best regards,
Peter Laurence Napa Oliquino
Google Ads API Team
Hello,
I've just sent the full logs for creation and query. As you can see the
start date differs in one day. Same happens for the end date with other
timezones. If you have any other questions please refer to the previous
messages in this thread.
I need to know if this will be fixed any time
Hi Estanislao,
Thanks for getting back to us.
Could you provide us with the complete request and response logs with the
request-id generated with Google Ads API v9 via the 'Reply privately to author'
option, so our team can better check?
Regards,
Reminder: Share your feedback about the Google
Hello again,
We've switched to v9 but still the error persists, and there are no
additional fields that would let us calculate the correct dates. Any idea
when/which version will provide us with this fix?
Thank you in advance,
Estanislao
El jueves, 28 de octubre de 2021 a las 8:39:17 UTC-3,
Thank you a lot!
El miércoles, 27 de octubre de 2021 a las 18:19:26 UTC-3, adsapi escribió:
> Hi Estanislao,
>
> We are planning to expose additional timestamps that help you resolve the
> campaign start and end dates better. I expect this to come in a future API
> version, so please watch out
Hi Estanislao,
We are planning to expose additional timestamps that help you resolve the
campaign start and end dates better. I expect this to come in a future API
version, so please watch out for our blog / release notes for updates.
Cheers
Anash
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Hi Estanislao,
No updates at this time, we are still discussing the best way to address this
issue. I'll keep you posted as I hear from the teams.
Cheers
Anash
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Hello,
Any updates on this?
Thanks in advance.
Estanislao
El jueves, 30 de septiembre de 2021 a las 17:15:31 UTC-3, adsapi escribió:
> Hi Estanislao,
>
> No updates yet, we are still discussing the options for fixing this issue.
>
> Cheers
> Anash
>
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>
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Hi Estanislao,
No updates yet, we are still discussing the options for fixing this issue.
Cheers
Anash
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https://googleadsdeveloper.blogspot.com/
Hello,
Any updates on this?
Thanks in advance.
Estanislao
El martes, 14 de septiembre de 2021 a las 16:56:27 UTC-3, adsapi escribió:
> Greetings!
>
> I pinged the internal thread that is tracking this. It got a little quiet
> over the US holidays, but I do see that it is moving forward. I don't
Greetings!
I pinged the internal thread that is tracking this. It got a little quiet over
the US holidays, but I do see that it is moving forward. I don't have an exact
date, yet.
Cheers,
Nadine, Google Ads API Team
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Hello Nadine,
Thanks for the previous update. Any news on this?
Thanks,
Estanislao
El martes, 31 de agosto de 2021 a las 19:34:22 UTC-3, adsapi escribió:
> Hello Estanislao,
>
> Thanks for checking in. It looks like we may have found a possible
> solution. My teammate assigned to it is looking
Hello Estanislao,
Thanks for checking in. It looks like we may have found a possible solution. My
teammate assigned to it is looking into giving that solution a try.
Cheers,
Nadine, Google Ads API Team
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Hello,
Any updates on this? Thanks.
Estanislao
El miércoles, 18 de agosto de 2021 a las 15:35:12 UTC-3, adsapi escribió:
> Hello,
>
> Thanks for checking in. I've been checking in on this daily. It's been
> labeled with higher priority, but we're still looking for a solution.
>
> Best,
>
>
Hello,
Thanks for checking in. I've been checking in on this daily. It's been labeled
with higher priority, but we're still looking for a solution.
Best,
Nadine, Google Ads API Team
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Hi,
Any new update on this?
Thanks,
Estanislao
El miércoles, 4 de agosto de 2021 a las 14:10:49 UTC-3, adsapi escribió:
> Hello Pierre-Luc,
>
> Thank you for conveying the urgency. I'm still working with folks here to
> figure out the best path forward on this. The Google Ads UI and the Google
Hello Pierre-Luc,
Thank you for conveying the urgency. I'm still working with folks here to
figure out the best path forward on this. The Google Ads UI and the Google Ads
API used to behave in the exact same way until super recently, so it wasn't
considered a blocker for migration since it was
Considering that it is blocking us to migrate from the AdWords API, do you
have an ETA for the delivery ?
On Tuesday, 3 August 2021 at 18:01:59 UTC-4 adsapi wrote:
> Hello Estanislao,
>
> Thanks for checking in. It appears that making this change in the API is a
> bit more difficult than
Hello Estanislao,
Thanks for checking in. It appears that making this change in the API is a bit
more difficult than originally thought. Some of my fellow engineers are at the
drawing board trying to figure out how that would work. I do want to set the
expectation that due to the difficulty of
Hi Nadine,
Any news? Thanks in advance.
Cheers,
Estanislao
El jueves, 8 de julio de 2021 a las 12:38:18 UTC-3, adsapi escribió:
> Hello,
>
> I was able to follow up with a few folks. It appears there's some
> additional work that needs to be get done to get the dates to align. Right
> now, it
Hello,
I was able to follow up with a few folks. It appears there's some additional
work that needs to be get done to get the dates to align. Right now, it looks
likely that the UI will be updated first followed by the API.
Cheers,
Nadine, Google Ads API Team
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Hello,
Thanks for following up with that. With the holidays this week in the US, it's
difficult to reach a few key people. We have made progress on finding where in
the code changes could be made to adjust this. I'll keep you updated on the
progress.
Cheers,
Nadine, Google Ads API Team
Hello,
I think the end date is the same because it's saved at 23.59 while the
start date at 00.00. I'll wait for more information, thank you!
Estanislao
El viernes, 2 de julio de 2021 a las 20:57:28 UTC-3, adsapi escribió:
> Hello,
>
> I've followed up and been able to confirm that this is
Hello,
I've followed up and been able to confirm that this is happening in both the UI
and the API. It looks like the end date is the same, though, which I find
interesting. Usually, if one is a day off, the other will also be off by the
amount of time. Unfortunately, we've reached the US
Hello Estanislao,
Thank you for the additional information. I'm taking a look into it. I need to
trace this through our logs.
Regards,
Nadine, Google Ads API Team
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Hello Nadine,
This is the request:
SELECT
Hello Estanislao,
Could you please send me some samples of the campaign IDs and/or request IDs
where you see this happening?
Thanks,
Nadine, Google Ads API Team
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Hello,
I tried some of my previous tests getting the start and end date in the API
and the UI and I got the same inconsistent results. I also tried creating a
new campaign and getting those dates, same issue.
Regards,
Estanislao
El miércoles, 30 de junio de 2021 a las 15:20:43 UTC-3, adsapi
Hello,
It looks like everything has been fully ramped up. Could you please confirm if
everything is consistent now across your requests?
Thanks,
Nadine, Google Ads API Team
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Greetings!
It appears that my hunch was correct. There is a rollout happening to make
everything consistent, and it should be fully ramped up soon. The change is in
the process of rolling out. This way querying for values like the campaign
start date will be consistent at the manger account
Hi, I would like to know if there is any update on this ticket ?
On Thursday, 17 June 2021 at 12:55:05 UTC-4 adsapi wrote:
> Hello Estanislao,
>
> That's super interesting; you do have a great attention to detail to
> notice that. I looked into this. Back in December 2019 on this thread, I
>
Hello Estanislao,
That's super interesting; you do have a great attention to detail to notice
that. I looked into this. Back in December 2019 on this thread, I mentioned
that some time in the future there may be a change. It looks like this may
possibly be getting rolled out right now. When
Hi, I had this same issue, did a few tests and got back the expected
start/end date, but two exceptions occurred:
1. Created a campaign in a UTC client account that belongs to a UTC-4
master account wit start date 2021-06-16 and end date 2021-07-31 and got
those same dates. If I check the
Thank you. We will adapt our code accordingly.
On Friday, December 13, 2019 at 2:23:46 PM UTC-5, adsapiforumadvisor wrote:
>
> Greetings!
>
> Yes, your two assumptions are correct. It is an inconsistency that is
> confusing, and it appears that this happens in both the UI and the API. I'm
>
Greetings!
Yes, your two assumptions are correct. It is an inconsistency that is
confusing, and it appears that this happens in both the UI and the API. I'm
working with the overall product team to try to see if we can make that
consistent in the future. I don't think that would happen any
Any news on this issue?
On Thursday, November 14, 2019 at 10:35:58 AM UTC-5, adsapiforumadvisor
wrote:
>
> Hello,
>
> Yes, it is stored as midnight of the time zone of the account.
>
> As for your two assumptions. Yes, that could be possible. I'll go
> double-check on that for you.
>
>
Hello,
Yes, it is stored as midnight of the time zone of the account.
As for your two assumptions. Yes, that could be possible. I'll go double-check
on that for you.
Regards,
Nadine, Google Ads API Team
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Thank you for digging into this. That's an interesting one since we don't
have hours on those date.
I assume they are stored as midnight in the timezone of the account running
the campaign.
The only odd part my brain is not getting around is that the report date
segmentation matches across
Greetings!
Yes, I do have an update on this. It's an interesting reason. In the Google Ads
API, it's using the time zone of the login-customer-id when displaying data and
not the account time zone.
The manager account is in New York, and the child account is in the Los Angeles
time zone. So,
Pinging the thread. Any news on this issue?
On Wednesday, October 23, 2019 at 5:39:04 PM UTC-4, adsapiforumadvisor
wrote:
>
> Greetings!
>
> This was escalated up to me to take a look. It is indeed odd, and you did
> an excellent job of proving what's happening. I've escalated an internal
>
Greetings!
This was escalated up to me to take a look. It is indeed odd, and you did an
excellent job of proving what's happening. I've escalated an internal issue to
see if we can get a resolution soon. Feel free to ping this thread if you don't
hear from me soon.
Thanks,
Nadine Sundquist,
Request/Response dump sent in private.
Keeping to comment public so any one having the same issue can track the
conversation.
We are testing our migration by fetching the campaigns from both AdWords
and Google Ads API and comparing the results (delay of ~0.1-2 seconds
between the calls).
Hi Alexandre,
Thank you for writing to us. The discrepancy could be either the campaign start
date is shifting on us, or the customer you are logged in might be having an
effect. To clarify this better, could you please try running both the Adwords
API request and the Google Ads API request
We are attempting to migrate our code from the AdWords API to the Google
Ads API.
When fetching campaigns from certain accounts, the start/end dates are off
by one day. (ex: AdWords: 2018-02-27, Google Ads: 2018-02-28).
Is there a known issue? Is this an expected behavior in certain scenarios?
Relevant data from the responses
20180227
20371230
vs
start_date {value: "2018-02-28"}
end_date {value: "2037-12-30"}
On Tuesday, October 22, 2019 at 1:07:01 PM UTC-4, Alexandre Lord wrote:
>
> When fetching campaigns using the same credentials against both APIs some
> accounts return
When fetching campaigns using the same credentials against both APIs some
accounts return campaigns with Start Date 1-off. (ex: AdWords 2018-02-27,
Google Ads 2018-02-28)
I can find a reference to this issue in the forum (Campaign StartDate not
consistent between AdWords API and Google Ads
A redacted dump of the AdWords SOAP request/response and Google Ads GRPC
request/response can be provided if necessary.
On Tuesday, October 22, 2019 at 1:07:01 PM UTC-4, Alexandre Lord wrote:
>
> When fetching campaigns using the same credentials against both APIs some
> accounts return
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