Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-17 Thread Sanjay Hallan
Hi Anash, We are also having another issue with the batch job service, some of our operations within the batch job are failing with "TEMP_ID_ENTITY_HAD_ERRORS". This has only been noticed once for adwords account id 9477072454 and batch job id 848664387 at Sep 16, 2018 4:17:15 PM UTC. Thanks

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-16 Thread antonio
Hi Anash, Yes this issue still present (I'm Sanjay's colleague) I would like to ask you two questions: 1) how is the quota worked out? by the number of operation per batch or just by the size of the batch request in mb? 2) is this quota limit per OAuth token or per adwords account? We work

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-16 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sanjay, We did another spot check yesterday and no longer see this issue for any accounts. Feel free to reopen this thread if you see more issues. Cheers Anash P. Oommen, AdWords API Advisor. On Friday, September 14, 2018 at 3:30:34 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > >

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-14 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sanjay, We are investigating. I haven't seen additional reports though. Is this issue still present? Thanks, Anash P. Oommen, AdWords API Advisor. On Friday, September 14, 2018 at 5:33:45 AM UTC-4, san...@goshift.com wrote: > > Thanks for confirming that. > > I don't believe the

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-14 Thread sanjay
Thanks for confirming that. I don't believe the BatchJobService has fully recovered though, as some of your batch jobs are still taking a age to process which is causing our test build to take much longer then usual. Also is there a status page we can go to, to view the health of the various

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sanjay, I can confirm that this was related to the issues we were having with BatchJobService earlier today. This issue should be fixed now. Let me know if you continue seeing negative values for diskQuotaUsageBalance. Cheers Anash P. Oommen, AdWords API Advisor. On Thursday, September 13,

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-13 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sanjay, Thanks for the details. I am checking with the team and will keep you updated as soon as I hear from them. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-13 Thread sanjay
Hi, I think I have found out what the issue was. We kept on retrying a failing batch job. I suspect the adwords API noticed that we kept on submitting a failing batch job and put in place measures to restrict our developer token from creating/uploading batches - by a way of marking the disk

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-12 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sanjay, Could you please share the client customer ids of those accounts along with the SOAP logs (request/response) where you are getting the negative value for diskusagequotabalance

Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-12 Thread sanjay
Hi, For two adwords accounts the diskQuotaBalance returned within the response when init a new batch job is a negative number and it doesn't seem to recover therefore blocking us from uploading more batches. On our side after we init a new batch job we ensure there is at least 50mb of