Hi Corine,

Thank you for reaching out to us.

Could you confirm whether the client library was configured as per this guide ? 
And is this the example code you are using or referring to? If you haven't yet, 
you may also enable logging for us to see the possible cause of the issue and 
the contents of your request. You may then retry your request to generate the 
logs and so our team can further investigate.

You may then send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead

Best regards,

Heidi
Google Ads API Team
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  • **... Corine Morin
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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