Re: CustomerSyncService not showing changes

2015-06-24 Thread sebastian . lamelas
Hi Josh, I've just replied to you privately. Let me know if you have any news on the issue, Thanks El martes, 23 de junio de 2015, 16:54:33 (UTC-3), Josh Radcliff (AdWords API Team) escribió: Hi Daniel, Sebastian, Could you send me the following information? 1. The customer ID of the

Re: CustomerSyncService not showing changes

2015-06-23 Thread Daniel Altman
Hello Umesh, isn't it possible for you and your team to fix the UI reports to retrieve the complete CSV? He has what he needs there, it is just that reports are coming back truncated... On Tuesday, June 23, 2015 at 7:47:20 AM UTC-3, sebastia...@despegar.com wrote: Hi Umesh, As I mentioned

Re: CustomerSyncService not showing changes

2015-06-23 Thread Josh Radcliff (AdWords API Team)
Hi Daniel, Sebastian, Could you send me the following information? 1. The customer ID of the account (xxx-xxx-) 2. The dates of the changes 3. If you have them, the campaign and ad group IDs of the deleted ads If you'd prefer, you can send that information *only to me* by clicking

Re: CustomerSyncService not showing changes

2015-06-23 Thread sebastian . lamelas
Hi Umesh, As I mentioned in the first post of this discussion: I also want to clarify that I tried downloading the change history of each account from the UI but it was all to no avail. Every time I tried to download the change history report, the downloaded CSV was truncated. I guess

Re: CustomerSyncService not showing changes

2015-06-22 Thread Umesh Dengale
Hi Sebastian, The date range is not supported while selecting data from any services, so the AdGroupAdService will ignore the date range provided. I was unaware previously that services ignore the date range. Please use *Change History* in the AdWords product side to get removed Ads'

Re: CustomerSyncService not showing changes

2015-06-22 Thread sebastian . lamelas
Hello Umesh, The AdGroupAdService https://developers.google.com/adwords/api/docs/reference/v201502/AdGroupAdService?csw=1 can be used to get the status of Ads (ENABLED, PAUSED, DISABLED) within a date range Are you positive about this? Does this work in version 201409? I tried in this

Re: CustomerSyncService not showing changes

2015-06-16 Thread Umesh Dengale
Hi Sebastian, AdGroupAdService does not distinguish the way Ads were removed. The AdGroupAdService https://developers.google.com/adwords/api/docs/reference/v201502/AdGroupAdService?csw=1 can be used to get the status of Ads (ENABLED, PAUSED, DISABLED) within a date range

Re: CustomerSyncService not showing changes

2015-06-15 Thread sebastian . lamelas
Hello Umesh, I appreciate your answer. Is there any way I can distinguish rightly removed ads from wrongly removed ads? If I understand correctly, the AdGroupAdService does not let you do this. If and Ad was removed on February 2nd, there is no way to know that on Febryary 1st it was enabled.

Re: CustomerSyncService not showing changes

2015-06-12 Thread sebastian . lamelas
After reading several similar questions from this forum, I think I understand the problem. 1) The documentation of CustomerSyncService is dreadful. It is specially difficult to instantiate a DateTimeRange which will not return an INVALID_TIMEZONE error. It is also specially difficult to

Re: CustomerSyncService not showing changes

2015-06-12 Thread Umesh Dengale
Hi Sebastian, In the AdWords API, Ads which are removed can't be re-enabled. Here's what you can do to recover your ads: - Check out the example in our Java client library on getting account changes