Re: UNEXPECTED_INTERNAL_API_ERROR when creating html5 template ad

Greetings AdWordsians! Thank you to everyone who spoke up here. I'm looking into it. When something like this happens, it doesn't tend to be a coincidence. I'll get back to you as soon as I finish investigating. Best, Nadine, AdWords API Team On Friday, March 3, 2017 at 4:12:24 AM UTC-5,

Re: UNEXPECTED_INTERNAL_API_ERROR when creating html5 template ad

Hi there, the same seems to happen when using BatchJobs. Any job that contains creation operations for HTML5 template ads reproducibly fails with BatchJobProcessingError.INTERNAL_ERROR. Any workarounds would be greatly appreciated. Best regards, Dorian On Friday, March 3, 2017 at 7:36:57 AM

Re: UNEXPECTED_INTERNAL_API_ERROR when creating html5 template ad

We're also getting this error in code that was working recently. Keen to know what's happened Justin On Friday, March 3, 2017 at 11:44:05 AM UTC+11, Adam Marshall wrote: > > I have now downloaded the .Net adwords_dotnet_lib_src_v19.1.0 solution and > ran the AddHtml5ad.cs, and this example

Re: UNEXPECTED_INTERNAL_API_ERROR when creating html5 template ad

I have now downloaded the .Net adwords_dotnet_lib_src_v19.1.0 solution and ran the AddHtml5ad.cs, and this example also crashes. So it is reproducible in the examples. Can someone help me please? Thanks, Adam On Friday, 3 March 2017 11:26:11 UTC+13, Adam Marshall wrote: > Hello, I have

Re: UNEXPECTED_INTERNAL_API_ERROR error when trying to push call conversions

Hi Emily, Could you please provide me (using *reply privately to author*) with any SOAP request and response logs where you are getting this error so that I can take a further look? If you don't have logging enabled, you can do so by following these instructions

Re: UNEXPECTED_INTERNAL_API_ERROR when calling CampaignCriterionService

Hi Caihua, I'm not aware of any such issues on our side. To be able to further debug, could you please provide me with the SOAP XML request and response logs for the failed API call? Please click on *Reply privately to author* when responding. Regards, Vishal, AdWords API Team -- --

Re: UNEXPECTED_INTERNAL_API_ERROR - Ad Customizers - mutate

Hi Charles, Here is our guide on how to enable logging for .Net. Regards, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+:

Re: UNEXPECTED_INTERNAL_API_ERROR - Ad Customizers - mutate

Hi Anthony, Thanks for your support. I can't use log4j since I'm in a dotnet environment. Do you know another lib? I have not find its equivalent. Regards, Charles. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+:

Re: UNEXPECTED_INTERNAL_API_ERROR - Ad Customizers - mutate

Hi Charles, Could you please provide me with the SOAP request and response that caused this error? This will help us determine the cause of it. If you do not know how to get the SOAP logs, follow these instructions . Thanks,

Re: UNEXPECTED_INTERNAL_API_ERROR using TrafficEstimatorService with test accounts.

Thanks so much, Thanet. I'm sorry I missed your previous response! I'll test this afternoon and mark as complete when I can confirm everything is resolved. On Tuesday, March 1, 2016 at 7:39:04 PM UTC-5, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hi Rob, > > I've been confirmed

Re: UNEXPECTED_INTERNAL_API_ERROR using TrafficEstimatorService with test accounts.

Hi Rob, I've been confirmed that this issue is fixed now. In case you still see the error, please send us your SOAP logs by *Reply privately to author.* Cheers, Thanet, AdWords API Team On Thursday, February 25, 2016 at 5:59:13 AM UTC+9, Rob Drimmie wrote: > > I am submitting a request against

Re: UNEXPECTED_INTERNAL_API_ERROR using TrafficEstimatorService with test accounts.

Dear Rob, Thanks for reporting this. I'll pass this information to the relevant team. Could you please send us your SOAP logs as well by *Reply privately to author*? Thanks in advance. Best, Thanet, AdWords API Team On Thursday, February 25, 2016 at 5:59:13 AM UTC+9, Rob Drimmie wrote: > > I

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello, Could you provide me privately the SOAP XML request and requestId from the logs? Just click *Reply privately to author* in the forum when responding. Don't forget to remove the developer token in the output. Regards, Umesh, AdWords API Team. -- --

Re: UNEXPECTED_INTERNAL_API_ERROR occurs when a remaketing list contains > 400 rules , created by API

Find a solution, we could use logicalUserList to separate these rules. On Tuesday, October 27, 2015 at 5:55:39 PM UTC+1, Jian Xu wrote: > > Hi, > > I've met an InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, when i use the > Adwords API to create a remarketing list which contains a list of

Re: UNEXPECTED_INTERNAL_API_ERROR at ConversionTrackerService.get()

Hi Zweitze, I don't think this points to any issues specifically with *ConversionTracker* since the failed *get* requests succeeded later when I retried them, and according to our logs, the failures were due to timeouts trying to load the data, presumably because of high usage/load at that

Re: UNEXPECTED_INTERNAL_API_ERROR at ConversionTrackerService.get()

Josh, What we do with the errors, where a retry doesn't help? We fail - we can't complete the task, so we log the problem. Using that log I ask what this error was about - because, sometimes it's about a new AdWords feature not correctly implemented in the API. Zweitze. On Thursday, August

Re: UNEXPECTED_INTERNAL_API_ERROR at ConversionTrackerService.get()

Hi Zweitze, The underlying error here was basically a time out when trying to read the data, so unlike with rate limits, we (unfortunately) can't return a recommended wait period for retry in the exception. You mentioned that your current retry approach fixes about 50% of these errors. What

Re: UNEXPECTED_INTERNAL_API_ERROR while creating ADgroup , Updating Adgroup ,Searching Adgroup

Hi, For that error and a few others, we recommend implementing retry logic in your application. Please see our Best Practices Guide https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling for more details. If you find that there are requests that still fail even

Re: UNEXPECTED_INTERNAL_API_ERROR at ConversionTrackerService.get()

Hi Josh, Thanks for your answer. The situation here is that we cannot afford to wait much longer. If you said that three minutes waiting may have produced better results we would consider that, but in this case we have not much to work on. What I mean: we noticed that about 50% of this type of

Re: UNEXPECTED_INTERNAL_API_ERROR at ConversionTrackerService.get()

Josh, Indeed the software retried. After 30 seconds the call was tried again, which also failed, and then two more retries after waiting 30 seconds each time. So in total there were four attempts in 90 seconds. The response I sent was the response of the last attempt. (Unfortunately we don't

Re: UNEXPECTED_INTERNAL_API_ERROR at ConversionTrackerService.get()

Hi Zweitze, In your retry policy, you may want to implement an exponential back-off policy, so that each retry attempt waits longer than the previous one. I just tried your request again and it succeeded, which further suggests that this was a temporary issue. Aside from the request ID you

Re: UNEXPECTED_INTERNAL_API_ERROR while creating ADgroup , Updating Adgroup ,Searching Adgroup

Hello, Could you please retry above get request? If the above issue occurs again then provide the request id along with the SOAP request and response logs. Just click *Reply privately to author* in the forum when responding. Don't forget to remove the developer token in the output. Thanks,

Re: UNEXPECTED_INTERNAL_API_ERROR at ConversionTrackerService.get()

Hi Zweitze, Looking at our logs, this appears to be a transient error on our side. Did you retry the request some time after the initial set of retries, and if so, did it ever succeed? Thanks, Josh, AdWords API Team On Tuesday, August 25, 2015 at 8:03:04 AM UTC-4, Zweitze wrote: Hi all,

Re: UNEXPECTED_INTERNAL_API_ERROR incidence way up since 9PM Pacific 2015-04-09

no. looks good now. thanks On Monday, April 13, 2015 at 4:30:10 AM UTC-7, Danial Klimkin wrote: Hello Lawrence, Do you still experience this issue? -Danial, AdWords API Team. On Saturday, April 11, 2015 at 1:24:15 AM UTC+3, lawrence kalinowski wrote: when querying:

Re: UNEXPECTED_INTERNAL_API_ERROR incidence way up since 9PM Pacific 2015-04-09

Hello Lawrence, Do you still experience this issue? -Danial, AdWords API Team. On Saturday, April 11, 2015 at 1:24:15 AM UTC+3, lawrence kalinowski wrote: when querying: https://adwords.google.com/api/adwords/cm/v201502 consistently receiving: 2015-04-10 15:12:04,913 [pool-1-thread-1]

Re: UNEXPECTED_INTERNAL_API_ERROR for AdGroupAdService

Hi Christian, This looks like a temporary issue -- I'm able to successfully retrieve ads from the account you were querying today. By the way, I noticed that you specified *numberResults = 0* in your request's *paging* element. By doing so, you'll only get a total count back, but no actual

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi there, I see this error several times a week. It is a transient error and you should retry the operation after small wait. On Monday, 13 October 2014 19:49:17 UTC+1, rohit wrote: Hi, Seeing this error while setting ad group name. ?xml version=1.0 encoding=utf-8? env:Envelope

Re: UNEXPECTED_INTERNAL_API_ERROR when mutating campaigns.

Hi, The issue here is that you are assuming that campaign names are unique across all states. However, the uniqueness rules in AdWords recently changed so that you now can have multiple DELETED campaigns with the same name, but names must be unique among ACTIVE or PAUSED campaigns. Using the

Re: UNEXPECTED_INTERNAL_API_ERROR when mutating campaigns.

Wow, thank you! I guess the way to deal with both problems is I can keep the predicate as is and include the status field in the selector. This way I can conditionally find the Id of either a paused or active campaign, or the first deleted campaign, in that order. On Wednesday, March 26, 2014

Re: UNEXPECTED_INTERNAL_API_ERROR when mutating campaigns.

Just to update it's been about a full day now and the issue is on going. Some searching around I've done on others' experience seems to suggest that this error seems to happen randomly on an on-and-off basis. But this particular issue has been happening strictly every single time and

Re: UNEXPECTED_INTERNAL_API_ERROR when mutating campaigns.

I tried hard-coding the duplicate campaign id into the campaign object for the initial campaign set operation and got the same error. As I don't see any one else complaining about downtime, is this more likely on my end? I was able to get the raw soap xml log posted below. [Mar 25 2014

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Shawn, It looks like this error hasn't occurred recently as I can't find any match in the recent logs. Did you receive it in the last few days? Can you please share a newer request ID? -Danial, AdWords API Team. On Friday, November 22, 2013 7:04:07 AM UTC+4, Shawn Kernes wrote:

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi, This forum is for support questions on the AdWords API. For questions on the AdWords Editor please follow the help link below. https://support.google.com/adwords/editor/?hl=en Regards, Josh, AdWords API Team On Tuesday, October 22, 2013 5:49:32 AM UTC-4, Miriam Calvillo wrote: Intento

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

On Tuesday, February 21, 2012 2:42:42 AM UTC-8, Anash P. Oommen wrote: Hi everyone, This issue should be fixed now. Let me know if you are still seeing these errors. Cheers, Anash P. Oommen, AdWords API Advisor. Still getting same error while mutatelink in php v201306 sdk -- --

Re: UNEXPECTED_INTERNAL_API_ERROR

Seems to be working now. Am Donnerstag, 13. Dezember 2012 11:55:11 UTC+1 schrieb Artur Meinzer: I am updating keywords every day using MutateJobService and it's all working fine, but today I'm getting this error. I don't think the fault is on my side. Creating the job takes longer than

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Kevin, We do not support the Sandbox as it is now deprecated. It should be functional for existing users but we strongly encourage all new users to use Test Accounts. -Danial, AdWords API Team. On Tuesday, November 27, 2012 1:56:55 AM UTC+4, Kevin wrote: Hi Danial, It won't be

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Asheesh, Please see: http://googleadsdeveloper.blogspot.ru/2012/11/introducing-test-accounts.html -Danial, AdWords API Team. On Sunday, November 25, 2012 12:37:02 PM UTC+4, Asheesh Jain wrote: I have run GetCampaigns.java file in sandbox enviorment. eroors occures

Re: UNEXPECTED_INTERNAL_API_ERROR when running GetRelatedKeywords

Hi Kamini, We strongly encourage the use of Test Accountshttps://developers.google.com/adwords/api/docs/test-accountswhich run in our much more reliable production environment. - Kevin Winter AdWords API Team On Monday, November 26, 2012 1:15:44 AM UTC-5, nidhi pandey wrote: Dear Kevin,

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi Danial, It won't be sunset until Dec 15. Why can't we use it now? I would sign up the test account to use today, but it requires billing information. -Kevin On Monday, November 26, 2012 2:23:10 AM UTC-8, Danial Klimkin wrote: Hello Asheesh, Please see:

Re: UNEXPECTED_INTERNAL_API_ERROR when running GetRelatedKeywords

Dear Kevin, I am facing the same problem for sandbox account from 23rd November 2012 till now. Please look into the issue. error message for you reference is given below. *Server was unable to process request. --- An API exception has occurred. See ApiException and InnerException fields for

Re: UNEXPECTED_INTERNAL_API_ERROR when running GetRelatedKeywords

Sandbox is down: https://groups.google.com/forum/?fromgroups=#!topic/adwords-api/kW3LfQY5Ngs On Wednesday, November 14, 2012 3:11:34 AM UTC-5, nidhi pandey wrote: Dear Kevin, I am facing same problem in CampaignService not able to add new campaign in my existing sandbox account. please

Re: UNEXPECTED_INTERNAL_API_ERROR when running GetRelatedKeywords

Hi Kamini, The sandbox should be back to normal. - Kevin Winter AdWords API Team On Wednesday, November 14, 2012 3:11:34 AM UTC-5, nidhi pandey wrote: Dear Kevin, I am facing same problem in CampaignService not able to add new campaign in my existing sandbox account. please help me

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi Mike, As the troubleshooting docs mention ( https://developers.google.com/adwords/api/docs/troubleshooting#InternalApiError) this is usually a temporary issue - if its repeatable, then please let us know more. - Kevin Winter AdWords API Team On Wednesday, May 16, 2012 3:07:40 PM UTC-4,

Re: UNEXPECTED_INTERNAL_API_ERROR thrown by CustomerSyncService

Hi Tomek, Is there a request ID returned along with the SOAP fault? If so I can look it up in our internal log files. Best, - Eric Koleda, AdWords API Team On Thursday, February 23, 2012 8:25:18 AM UTC-5, Tomasz Samcik wrote: Hi, I keep getting the exception above when trying to access

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

Hi everyone, This issue should be fixed now. Let me know if you are still seeing these errors. Cheers, Anash P. Oommen, AdWords API Advisor. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi Gordo, You are missing the clientCustomerId field in the header. It is required for most of the requests. Please see the PHP library README on how to specify it: http://code.google.com/p/google-api-adwords-php/source/browse/trunk/README -Danial, AdWords API Team. --

Re: UNEXPECTED_INTERNAL_API_ERROR

If only it were that easy... Unfortunately I've already done that. I thought maybe it was a problem with my auth.ini file so I hardcoded the credentials into the class loader and still get the same response. I also tried with and without the hyphens in the customerID, same response both ways. --

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

Same issue here too. Somebody please look into it. Thanks, Joe On Feb 15, 9:36 am, Ovid curtis@gmail.com wrote: Same issue here. I've also reported this at this link: https://groups.google.com/forum/embed/?place=forum/adwords-apishowse...sort:date/adwords-api/6wGMm8iFuSI/2IwANBMHLtUJ

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

Has anyone managed to get this problem resolved? On Feb 15, 2:25 am, Hudarsono Hu hudars...@gopherindonesia.com wrote: same here On Feb 15, 9:10 am, Kevin kevin.matchcr...@gmail.com wrote: I'm getting a similar error too. -Kevin -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

same here, on creating text ads On 14 feb, 05:46, Minh Tran mt...@appliancesonline.com.au wrote: I've been the sandbox for the last month and it has been working ok til today. I've attached the request/response/stacktrace as follows. Any ideas? 11:18:31,781 DEBUG

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

same here. can't create text ads. Anyone else with this problem? On Wed, Feb 15, 2012 at 11:28 AM, Damian ddo...@gmail.com wrote: same here, on creating text ads On 14 feb, 05:46, Minh Tran mt...@appliancesonline.com.au wrote: I've been the sandbox for the last month and it has been

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

I've the same problem on ruby with adwords-api 0.5.0 On 15 фев, 15:19, Nuno Severo nuno.sev...@gmail.com wrote: same here. can't create text ads. Anyone else with this problem? -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

Same issue here. I've also reported this at this link:

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

I'm getting a similar error too. -Kevin -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message

Re: UNEXPECTED_INTERNAL_API_ERROR on creating TextAds

same here On Feb 15, 9:10 am, Kevin kevin.matchcr...@gmail.com wrote: I'm getting a similar error too. -Kevin -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: UNEXPECTED_INTERNAL_API_ERROR

We were getting these errors on one particular account as well, from Jan 14 onwards. When I created a brand new user and granted them access to that Adwords account, I was able to get API calls to succeed again via that user. Sample Error Error updating 'My Ad Group Name' on Google Ad

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi, If you provide the requestId returned in the response I can look up the root cause in our logs. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi Eric - I didn't mean to ignore you - seems I missed your original response. Anyway, I got the client to create a new Account and we used those credentials without issue. Regards pete -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello, I got exact the same error with the same call CampaignService.get(), for one account only. Apparently we got some weird response, as the software couldn't decode a RequestId from the response. (I'm not sure if it's missing or not, but our code extracting the RequestId crashed...) We

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi All, We are experiencing some UNEXPECTED_INTERNAL_API_ERRORs on certain accounts due to a backend issue. The core issue is being investigated, and affected accounts should see the problem disappear after a day or so. Unfortunately there are no known workarounds to the problem Best, -

Re: UNEXPECTED_INTERNAL_API_ERROR when adding RemarketingUserList

David, We are getting the same error still in the latest API(V201109). Here is the soap messages: - POST /api/adwords/cm/v201109/UserListService HTTP/1.1\r\nAccept: */*\r\nContent-Type: text/xml; charset=utf-8\r\nUser-Agent: SOAP4R/1.5.8\r\nSoapaction: \\\r\nContent-Length: 1535\r\nHost:

Re: UNEXPECTED_INTERNAL_API_ERROR when adding RemarketingUserList and ConversionType

Hi Sanjay, See this page for more information about that error: http://code.google.com/apis/adwords/docs/troubleshooting.html#InternalApiError Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: UNEXPECTED_INTERNAL_API_ERROR when adding RemarketingUserList

Hi tony Have u found solutin for this problem? I am also getting the same error/ -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: UNEXPECTED_INTERNAL_API_ERROR when adding RemarketingUserList

sheinmus I try another client (client_2) that has only very little campaigns to create a remarketing user list. But still same problem : -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: UNEXPECTED_INTERNAL_API_ERROR when adding RemarketingUserList

Tony, I had the same problem when I tried to edit any entity. Reason was the large number of campaigns in account. I could not even remove unnecessary campaign. Try to use another sandbox account (you have 5). On Dec 1, 11:11 am, tony tony.t...@uniqlick.com wrote: Hi, when I invoke

Re: UNEXPECTED_INTERNAL_API_ERROR when adding RemarketingUserList

Hi Tony, Thanks for you report, we are looking at the issue right now, I'll update this thread when having a resolution. Best, -David Torres - AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: UNEXPECTED_INTERNAL_API_ERROR when adding RemarketingUserList

Hi Tony, Can you please post your sanitized SOAP request so I can try to reproduce it on my side. Best, -David Torres - AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: UNEXPECTED_INTERNAL_API_ERROR when adding RemarketingUserList

hello, ==HERE IS MY REQUEST== ?xml version=1.0 encoding=UTF-8? soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=http://www.w3.org/2001/XMLSchema; xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; soapenv:Header

Re: UNEXPECTED_INTERNAL_API_ERROR

hello...pplease i need your help on how i will be using this adwords to make money. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi, It looks like the error is caused by incorrect namespaces on the keyword fields. A keyword object is in the cm/ namespace, so the field text and matchType should also be in that namespace. The .NET client library should be handling that for you, so I'd encourage you to open a bug on that

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Moinak, I suggest to use our PHP client libraries which handles required authorization for you. Unfortunately we can not validate 3rd party code in most cases. If you are using the library and get an UNEXPECTED_INTERNAL_API_ERROR, please enable logging and send us XML code for the

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello, can anyone give me some idea about where i am going wrong.i am using the same scripts which has been downloaded with the adwords api php library. I am just changing the credentials in auth.ini file and changing the default server to sandbox url in settings.ini file.Then why i keep getting

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Danial, Really thanks for your time.As you said in your earlier post that i just need to have a gmail id for creating and using the sandbox adwords account. The credential which i need to put in the auth.ini files are emailid,password,useragent which is just a simple string,application

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Daniel, Really thanks for your information.what i need to know is that should i use a adwords account or a mcc account to do the same.?see a adwords account and a mcc account is different.so i am confused about what type of account should i have to use to use the adwords api library.?

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Moinak, You need both MCC and usual accounts: MCC for API token management and normal account for ad serving. Please don't confuse Production and Sandbox environments: For production you need both MCC account and advertiser accounts created. The MCC and client account ids assigned on

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Moinak, The very first request to the sandbox will initialize testing accounts on the server. This request should have no clientEmail or clientCustomerId supplied and needs to be a get request to the CampaignService as described here:

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Danial, Thanks for your reply.ok i will comment out the the clientid for the first request.But the thing is that if i comment out the clientId also i keep on getting the same error.I am using API version aw_api_php_lib_2.7.0(v201109). and i am using xampp(1.7.0) for doing so. Is ther

Re: UNEXPECTED_INTERNAL_API_ERROR

Hello Ali, What version of the API are you using? Try commention out clientId for the first request as the Sandbox need to initialize for your account and no client accounts exist yet. -Danial, AdWords API Team. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog

Re: UNEXPECTED_INTERNAL_API_ERROR when updating keywords

Yes, this solved the problem, thanks! On Oct 31, 4:16 pm, Kevin Winter kevin.win...@google.com wrote: Hi,   The problem in this specific case is that the MatchType has not been provided.  We've filed an issue to have the response message better reflect the issue.  Please try the request with

Re: UNEXPECTED_INTERNAL_API_ERROR when updating keywords

Do you by any chance know what to do in this situation? The errors are still coming for a past few days... On Oct 28, 9:09 pm, Ian Knox knox@gmail.com wrote: I have a suspicion that there's been some problems in AdWords-land.  We've been seeing the same behavior with the

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi All, Are you still seeing this behavior in the sandbox? Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: UNEXPECTED_INTERNAL_API_ERROR

I'm getting this error again tonight in the Sandbox. :( Seems like every night around this time the Sandbox errors out. Perhaps they are running some kind of cleanup tasks or something along those lines. :( On Aug 23, 2:57 am, Nicola nicola.sa...@gmail.com wrote: Hi, I tring to use the sandbox

Re: UNEXPECTED_INTERNAL_API_ERROR

Here are 12:06 AM and I get this error continuously... I have a deadline on 1th... AdWords API Team...please!!! On 23 Ago, 12:01, Gordo L linuxi...@gmail.com wrote: I'm getting this error again tonight in the Sandbox. :( Seems like every night around this time the Sandbox errors out.

Re: UNEXPECTED_INTERNAL_API_ERROR in sandbox mode

looks like it is working again. thx On Aug 11, 11:44 am, Yaron Elkayem yaron...@gmail.com wrote: Hi Anash, we are still experiencingUNEXPECTED_INTERNAL_API_ERRORupon get campaign method. here is a fresh soap request and API internal error: soap:Envelope

Re: UNEXPECTED_INTERNAL_API_ERROR when running GetRelatedKeywords

Hi, I wasn't able to reproduce this with a never-before-used gmail account nor my usual sandbox account. Is this still happening for you? - Kevin Winter AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: unexpected_internal_api_error while attempting to add template ads

Thank you David-- I appreciate your help. On Aug 3, 3:19 pm, David Torres davi...@google.com wrote: Hi Michael, While the error is not descriptive, the problem is that you are not supplying a template id in your request. I have reported the issue to the team so a better error message is

Re: unexpected_internal_api_error while attempting to add template ads

Hi Michael, While the error is not descriptive, the problem is that you are not supplying a template id in your request. I have reported the issue to the team so a better error message is returned. Best, -David Torres - AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: UNEXPECTED_INTERNAL_API_ERROR in sandbox mode

Hi Yaron, My guess is that the sandbox is throwing a valid error, but may be it is an error that is not available in v200909. Could you try making the API call in v201101 instead and see if the call works for you? Cheers, Anash P. Oommen, AdWords API Advisor. --

Re: UNEXPECTED_INTERNAL_API_ERROR in sandbox mode

Hi Anash, It works a wonder now! Should have been a temporary error. Cheers y On Jul 27, 9:49 am, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Yaron, My guess is that the sandbox is throwing a valid error, but may be it is an error that is not available in v200909. Could you

Re: UNEXPECTED_INTERNAL_API_ERROR in sandbox mode

Hi, is there any update on this? thanks yaron On Jul 20, 1:02 pm, Yaron Elkayem yaron...@gmail.com wrote: We are also experiencing internal API errors on the google API sandbox: here is the example: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;   soap:Header    

Re: UNEXPECTED_INTERNAL_API_ERROR in sandbox mode

We are also experiencing internal API errors on the google API sandbox: here is the example: soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; soap:Header RequestHeader xmlns=https://adwords.google.com/api/adwords/cm/ v200909 authTokenxxx/authToken

Re: UNEXPECTED_INTERNAL_API_ERROR when trying to add ReportDefinition in Sandbox environment with ClientCustomerId

Thank you! On Jul 18, 4:14 pm, Kevin Winter kevin.win...@google.com wrote: This should be resolved now. -Kevin -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: UNEXPECTED_INTERNAL_API_ERROR in sandbox mode

It works now. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to

Re: UNEXPECTED_INTERNAL_API_ERROR in sandbox mode

Experiencing similar problem with sandbox environment. Started last week. I don't think our code has some problem because it works when connecting to production environment. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: UNEXPECTED_INTERNAL_API_ERROR when trying to add ReportDefinition in Sandbox environment with ClientCustomerId

Hi, We're aware of this issue: https://groups.google.com/forum/#!topic/adwords-api/3Fqf0JnZw2A - Kevin Winter, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: UNEXPECTED_INTERNAL_API_ERROR when trying to add ReportDefinition in Sandbox environment with ClientCustomerId

This should be resolved now. -Kevin -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because

Re: UNEXPECTED_INTERNAL_API_ERROR

hi eric, sandbox refreshed but error stays. please fix this, its been almost a week since we cannot use sandbox. when can we expect 201101 php client? best regards, -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi, I was too fast, it didnt refreshed jet. Now it is refreshed, and it is working again. great! When can we expect 201101 php library? best regards, On Mar 8, 12:08 am, rayden l...@foo.si wrote: hi eric, sandbox refreshed but error stays. please fix this, its been almost a week since we

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi, We are working to update the client libraries and hope to have released later this week. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api

Re: UNEXPECTED_INTERNAL_API_ERROR

Great. Thanks for all the info and keep up the good work, best regards, On Mar 8, 12:48 am, Eric Koleda eric.kol...@google.com wrote: Hi, We are working to update the client libraries and hope to have released later this week. Best, - Eric --

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