Josh,
Great meeting you too! I can confirm that the issue is now gone for all of
our affected merchants, so that's good news. Thanks for helping moving this
along.
Hans
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Hi Hans,
It was great meeting you and Michael at the workshops in NYC! I'm also
happy to report that I have good news: the duplicates have been removed.
Please try your requests again and let me know if you still see any issues.
Cheers,
Josh, AdWords API Team
On Friday, October 16, 2015 at
Hi Hans,
I'm following up with the user list team today to try and get some answers
for you. As a work around, could you simply ignore the duplicates in this
particular case? From what the team has found so far, this issue is limited
to the AdwordsUserListService
Hi, Josh
This is becoming urgent for us. We have a critical new customer facing
feature being released October 21st that is dependent on this being fixed.
Would you be able to help make that happen please? We are now two months
into this bug and we really need it addressed. I apologize for
Hi Michael,
Thanks for checking the IDs. I've passed this information along and will
let you know as soon as I have an update.
In the meantime, your idea of filtering on list type is a good one. :) I'd
recommend doing that as a work around for the time being.
Cheers,
Josh, AdWords API Team
Hi Michael,
Thanks for sending over the file again. I'm following up on this and will
get back to you as soon as I have more info.
Best regards,
Josh, AdWords API Team
On Monday, August 24, 2015 at 12:11:25 PM UTC-4, Umesh Dengale wrote:
>
> Hi Michael,
>
> Thanks for providing the SOAP XML
Hey Josh,
I checked your theory and did NOT see a UserList with the ID 8798718 in the
UserLists returned. Your theory would also explain why I wasn't able to
repro the problem when I filtered on list type.
Thanks for the quick response, please let me know if you need any other
details to
Hi Michael,
Is the one list that's missing the G+ followers list (ID 8798718), by any
chance? You cannot create *Google+ Followers* lists in the API, so my
theory is that *totalNumEntries *is *including* your G+ list, but the
response contents *exclude* that list because it's an unsupported
Hi Michael,
Thanks for providing the SOAP XML request and response log file. I am not
able to open (getting XML parsing error while opening) the
UserList.xml file. Could you please email me again the SOAP XML request and
response logs? Just click *Reply privately to author* in the forum when
Hello,
We recently started requesting UserLists using the AdWordsUserListService
in v201502, and have been experiencing an issue for one of our clients
(though all others have been successful). The scenario appears to be the
following.
1. We request UserLists from the AdWordsUserListService
Hi Michael,
Could you provide the SOAP XML request and response logs? Just click *Reply
privately to author* in the forum when responding. Don't forget to remove
the developer token in the output.
Thanks,
Umesh, AdWords API Team.
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