Hi Alejandro,
Could you please provide the complete SOAP request and response logs
(including the clientCustomerId) via the the *Reply privately to author* option
so
I can look into the issue you're having?
You can enable SOAP logging on your end by referring to this guide
I insert a negative criterial
---
customer_negative_criterion_service = client.GetService(
'CustomerNegativeCriterionService', version='v201809')
criteria = [
# Exclude a specific placement.
{
'xsi_type': 'Placement',
'url': url
}
]