Re: Rollback batch operation if there is a failure

['Vincent Racaza (AdWords API Team)' via AdWords API Forum]

Hi Gary,

There is no rollback feature for BatchJobService 
.
 
As you can see in this guide 
, if 
there are failed operations due to some error such as RateExceededError, 
the BatchJobService will automatically retry the failed operations and 
commit the successful ones.

If you really wish to rollback the successful operations (e.g. creation of 
ad group) due to the failure of some dependent operations, then you can run 
another request that does this via their independent services (e.g. 
AdGroupService 
)
 
or via the BatchJobService itself if you want to roll back/delete them in 
batch.

Thanks,
Vincent
AdWords API Team

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Re: [googleads-java-lib] downloadReport HTTP Response Code: 401, 502

['Luis Xander Talag (AdWords API Team)' via AdWords API Forum]

Hi Andrew,

To further investigate this, could you provide the complete report 
definition 

 when 
you encountered the error including your clientCustomerId? Please reply via 
*Reply 
privately to author. *

Thanks and regards,
Luis
AdWords API Team

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Re: Adwords API receive custom fields in API call with AWQL

['Luis Xander Talag (AdWords API Team)' via AdWords API Forum]

Hi Nick,

Custom columns are currently not supported in the AdWords API. You may want 
follow our blog 
 for any 
updates regarding this.

However, to work with reports, you may visit our Reporting Basics guide 
 and to 
learn more about AWQL, you may refer to this guide 
.  As you can 
see in this report types 
, each one 
of them consist of Attributes, Segment and Metrics fields which you can 
include on your report.

Let me know if you have clarifications.

Thanks and regards,
Luis
AdWords API Team

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Re: Error: Server raised fault: 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro'

['Luis Xander Talag (AdWords API Team)' via AdWords API Forum]

Hi Ciel,

The common cause of the error InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 

 could be due to temporary resource related issues in the AdWords API 
server or the API isn't functioning correctly due to a bug. To further 
investigate this, could you provide the complete SOAP request and response 
logs when you encountered the error including your CID? Please reply via *Reply 
privately to author*. 

Thanks and regards,
Luis
AdWords API Team

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Re: Default value for Criterion

['Vincent Racaza (AdWords API Team)' via AdWords API Forum]

Hi Hakumu,

Do you have any issues/clarifications regarding this? If so, please provide 
more information. If your concern is not related to this thread, please 
create a new forum thread so we can better track your concern.

Thanks,
Vincent
AdWords API Team

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[googleads-java-lib] downloadReport HTTP Response Code: 401, 502

[andrew . nguyen]

Hello,

Last week, our service calls to the API started to return with HTTP 401 and 
Premature End of File errors through the downloadReport method in the Java 
client library (https://github.com/googleads/googleads-java-lib) 
(http://googleads.github.io/googleads-java-lib/3.13.0/index.html).

While attempting to identify the error through Postman, via an HTTP POST to 
https://adwords.google.com/api/adwords/reportdownload/v201710 using a basic 
report definition, the response we get takes over 3 minutes and returns a 
502 error.

The header and body built in Postman was built using this as a reference: 
https://developers.google.com/adwords/api/docs/guides/reporting

I'm seeing kind of similar problems around here, and was wondering if our 
issue was very similar, or if more information was needed in order to 
identify the issue.

Thanks.

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Rollback batch operation if there is a failure

[Gary Jiang]

Hi, 
I was just wondering if there is a way to rollback a partially failed batch 
operation, for example, an batch operation that attempts to create an 
adgroup and set some criterion for that with the creation of adgroup 
successful but criterion set failed, is there an API to rollback like 
deleting the adgroup just created? Or I have to call each individual API 
one by one to revert those changes.

Thanks.

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Re: Showcase Ad Cost in Criteria Performance Report

['Bharani Cherukuri (AdWords API Team)' via AdWords API Forum]

Hello, 

It is currently not possible to pull Cost information for Showcase Ads 
using Criteria Performance Report 
.
 
Please keep an eye out on our blog 
 for more 
information on upcoming releases.

Regards,
Bharani, AdWords API Team

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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REGUIRED

[joe]

We're still experiencing the issue on our end at this time. 

Still receiving a 'CLIENT_CUSTOMER_ID_IS_REQUIRED' error even though it is 
being passed in the SOAP body.

Is there an ETA on a full fix? :( 


On Thursday, April 12, 2018 at 3:18:04 PM UTC-4, Anash P. Oommen (AdWords 
API Team) wrote:
>
> Hi Igor,
>
> This issue should be fixed already, are you still seeing errors? If yes, 
> could you respond privately to send me a new SOAP request / response XML 
> for a failing request?
>
> Cheers
> Anash P. Oommen,
> AdWords API Advisor.
>
> On Wednesday, April 11, 2018 at 11:55:46 AM UTC-4, Igor Shamin wrote:
>>
>> Dear support. When will it be possible to give an answer?
>>
>> вторник, 10 апреля 2018 г., 13:35:10 UTC+3 пользователь Igor Shamin 
>> написал:
>>>
>>> Hi. We have a problem. We send a *request to ChampaignService*, we 
>>> receive a response
>>> *AuthenticationError.CLIENT_CUSTOMER_ID_IS_REGUIRED*
>>> I ask to help you figure it out. Thank you.
>>>
>>> Our request: 
>>>
>>>  http://www.w3.org/2003/05/soap-envelope; xmlns:ns1="
>>> https://adwords.google.com/api/adwords/cm/v201802; xmlns:xsi="
>>> http://www.w3.org/2001/XMLSchema-instance;>  <
>>> ns1:RequestHeader xsi:type="SoapHeader"> >> >__CUSTOMER_ID__ __DEVELOPER_TOKEN__
>>>  __AGENT__ false>> validateOnly> false >> > 
>>> Name Status BudgetId>> ns1:fields> BiddingStrategyId 
>>> BiddingStrategyType BiddingStrategyName>> ns1:fields> Amount 
>>> AdvertisingChannelType 
>>> AdvertisingChannelSubType TargetGoogleSearch>> ns1:fields> TargetSearchNetwork 
>>> TargetContentNetwork TargetPartnerSearchNetwork
>>>  BidCeiling BidType>> ns1:fields> EnhancedCpcEnabled 
>>> PricingMode Settings >> > Name ASCENDING 
>>>   0 <
>>> ns1:numberResults>500  >> ns1:serviceSelector>
>>>
>>>
>>> Response: 
>>>
>>>  http://schemas.xmlsoap.org/soap/envelope/;>  <
>>> ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201802;
>>> > 0005697bb2b6b6f00a37a7c1af0e8a4c 
>>> CampaignService get 1
>>>  51  >> soap:Header>   soap:Client 
>>> [AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED @ ; 
>>> trigger:'null']  >> "https://adwords.google.com/api/adwords/cm/v201802;> 
>>> [AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED 
>>> @ ; trigger:'null'] 
>>> ApiException http://www.w3.org/2001/XMLSchema-instance; xsi:type=
>>> "AuthenticationError">  null <
>>> errorString>AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED>> errorString> AuthenticationError 
>>> CLIENT_CUSTOMER_ID_IS_REQUIRED   
>>> 
>>>
>>>

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Adwords API receive custom fields in API call with AWQL

[nick de pannenkoek]

Hello my Name is Nick,

Is it possible to acces the custom columns in adwords trough an Adwords API 
call with AWQL?
If it is possible how does it work?
With which report type is it possible ?

Fine Regards,

Nick

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Error: Server raised fault: 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro'

[ciel]

Hi there,

We ran into this problem when trying to update campaigns. Following the 
documentation on common errors I had to post this on this Forum, because we 
retried many times and some tries are successful but others keep failing.  

Some background info: This problem started on April 15th. We try to update 
campaigns/adgroups for this account etc. every 2 hours. This worked 
allright for a few months, but now it crashes regularly on an Unexpected 
Internal API Error without further information.

I was hoping someone here can help us find what's going wrong. If you need 
more information from me to investigate this issue further just ask!

Best regards!

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Re: Edit created conversion

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum]

Hi, 

Did you mean adding conversion trackers of type AdCallMetricsConversion 

 and WebsiteCallMetricsConversion 

 using 
the API? If so, yes it is possible to add and modify these conversions 
trackers using the API. Please find the types of conversion trackers that 
are supported by the API here 
.
 
You should be able to update all the attributes listed except the category. 
If you are facing any issues while doing this please share the SOAP request 
and response log and I can take a closer look. Please redact any sensitive 
information while sharing the logs. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: Two ways to get in-market category list: ConstantDataService.getUserInterestCriterion or the static file

[Jianbo zhu]

Got it, thanks, Vincent!

On Mon, Apr 16, 2018 at 10:08 PM, 'Vincent Racaza (AdWords API Team)' via
AdWords API Forum  wrote:

> HI Jianbo,
>
> You can either use your option 1 (via ConstantDataService.
> getUserInterestCriterion()
> )
> or option 2 (via this table
> )
> as both options should have the same data at the same time. However for the
> timing of the updates for this list, we do not have a specific timing for
> this. You are also correct that the list does not necessarily have the same
> timing on the release of an API version. What you need to do is just to
> regularly check the list via your option 1 or 2.
>
> Let me know if you have further clarifications.
>
> Thanks,
> Vincent
> AdWords API Team
>
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Showcase Ad Cost in Criteria Performance Report

[Christopher Taylor]

Is it possible to get cost data for SHOWCASE_AD_ONLINE_PRODUCT_LINK cost 
through the CRITERIA_PERFORMANCE_REPORT? 

They have the same structure as shopping product groups, which we are able 
to retrieve through the criteria report.

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Edit created conversion

[cvit sandeep]

*C.65 Enable Conversion Tracking(**v201802)*
User should be able to create new types of conversions (specifically 
Website & PhoneCalls)

For these created conversions, can we able to edit *conversion name*, 
*category*, *value*, *count*, *conversion window*, *Include in 
“Conversions”* and *attribution model* settings?

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Re: @Autowired cannot work aw-alerting-processor-beans.xml

['Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum]

Hi Ray,

Could you please elaborate your issue, so that I can troubleshoot? You may 
opt to *reply privately to author* if your reply contains confidential 
information. Meanwhile, if not already aware, please refer this section 
 of guide for documentation 
on adwords alerting.

Regards,
Dhanya, AdWords API Team

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Re: reports coming blank for one website but working fine for other website

['Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum]

Hi Naresh,

Please let me know if you have any questions that you need answers from API 
Support and I will be happy to reply.

Regards,
Dhanya, AdWords API Team

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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

['Michael Cloonan (AdWords API Team)' via AdWords API Forum]

Hello,

Not yet. I will keep this thread posted with new information as it is 
available.

Regards,
Mike, AdWords API Team

On Tuesday, April 17, 2018 at 6:43:24 AM UTC-4, vygintas.s...@adform.com 
wrote:
>
> Hi,
>
> Any updates on this one?
>
> BR,
> Vygintas
>
> On Monday, April 16, 2018 at 3:44:58 PM UTC+3, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> We have gotten another report of this same issue, so I've escalated for 
>> our team to take a look. I will let you know as soon as I have more 
>> information to share.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag 
>> (AdWords API Team) wrote:
>>>
>>> Hi,
>>>
>>> There was a recent issue that was reported to our team regarding this. 
>>> However, we've received information that the issue has now been resolved
>>> . Could you retry your requests and check if you still encountered the 
>>> error on your end? If so, could you provide the latest SOAP request and 
>>> response logs when the error occurs? Please reply via *Reply privately 
>>> to author*.
>>>
>>> Thanks and regards,
>>> Luis
>>> AdWords API Team
>>>
>>

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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED - AdGroupService

[Nicola Hall]

Sandbox testing looks good this morning - thanks. Will monitor the live 
report for any ongoing issues.

On Friday, April 13, 2018 at 8:46:41 PM UTC+1, Milind Sankeshware (AdWords 
API Team) wrote:
>
> Hi Nicola,
>
> We had an issue which is now fixed. Are you still getting this error? If 
> so, could you please share the SOAP request and response log for the 
> "AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED' error along with 
> client customer id, so that I can troubleshoot the issue? You could use 
> '*Reply 
> Privately to author*' option while responding.
>
> Thanks,
> Milind, AdWords API Team.
>

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@Autowired cannot work aw-alerting-processor-beans.xml

[Ray Chang]

aw-alerting-processor-beans.xml   how let it work.

java.lang.NullPointerException


@Component
public class QueryStringReplace {


@Autowired
private JdbcTemplate jdbcTemplate;


@Autowired not work, how to let spring use my xml  
 aw-alerting-processor-beans.xml  ?

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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

[vygintas . seza]

Hi,

Any updates on this one?

BR,
Vygintas

On Monday, April 16, 2018 at 3:44:58 PM UTC+3, Michael Cloonan (AdWords API 
Team) wrote:
>
> Hello,
>
> We have gotten another report of this same issue, so I've escalated for 
> our team to take a look. I will let you know as soon as I have more 
> information to share.
>
> Regards,
> Mike, AdWords API Team
>
> On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag (AdWords 
> API Team) wrote:
>>
>> Hi,
>>
>> There was a recent issue that was reported to our team regarding this. 
>> However, we've received information that the issue has now been resolved
>> . Could you retry your requests and check if you still encountered the 
>> error on your end? If so, could you provide the latest SOAP request and 
>> response logs when the error occurs? Please reply via *Reply privately 
>> to author*.
>>
>> Thanks and regards,
>> Luis
>> AdWords API Team
>>
>

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Re: Default value for Criterion

[hakumu lu]

i trying to fix like you :((

On Sunday, April 15, 2018 at 11:58:28 PM UTC-7, Gary Jiang wrote:
>
> Hi,
>
> I was trying to set up some criterion field for an adgroup, such as 
> AgeRange using API, and I found that all items for that criteria are 
> enabled by default, so I have to use  *NegativeAdGroupCriterion.*
>
> For example, if I need to make AgeRange with "35 - 44" enabled, I am 
> sending a request like this:
>
>
>  
>
>{
>
> 'xsi_type': 'AdGroupCriterionOperation',
>
> 'operator': operator,
>
> 'operand': {
>
> 'xsi_type': 'NegativeAdGroupCriterion',
>
> 'adGroupId': ad_group_id,
>
> 'criterion': {
>
> 'xsi_type': 'AgeRange',
>
> 'id': *id for 18-24*,
>
> }
>
> }
>
> },
>
>{
>
> 'xsi_type': 'AdGroupCriterionOperation',
>
> 'operator': operator,
>
> 'operand': {
>
> 'xsi_type': 'NegativeAdGroupCriterion',
>
> 'adGroupId': ad_group_id,
>
> 'criterion': {
>
> 'xsi_type': 'AgeRange',
>
> 'id': *id for 24-35*
>
> }
>
> }
>
> },...
>
>
> to disable all rest AgeRange. I was wondering if I use that correctly and 
> if there is easier way. Thank
>  
>  
>  
>

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Re: reports coming blank for one website but working fine for other website

[Naresh Kumar]

solved.



On Tuesday, 17 April 2018 00:26:31 UTC+5:30, Dhanya Sundararaju (AdWords 
API Team) wrote:
>
> Hi Naresh,
>
> It could be that you are running report against a MCC account instead of a 
> client customer id unless you are running the ParallelReportDownload 
> 
>  which 
> requires a MCC account. However, could you please *reply privately to 
> author* with your client customer id and report definition, so that I can 
> take a closer look?
>
> Regards,
> Dhanya, AdWords API Team
>

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Re: Customize error Handling

['Vincent Racaza (AdWords API Team)' via AdWords API Forum]

Hi,

The DEBUG log level is the only level to log both the success and error 
requests. However, since this is more on the PHP client library, I suggest 
to post you concern here 
 so the library 
owners can provide further assistance on this.

Thanks,
Vincent
AdWords API Team

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Re: Value for userInterestParentId field when adding audience

['Vincent Racaza (AdWords API Team)' via AdWords API Forum]

Hi Gary,

You just need to set the userInterestId 

 field, 
and not the userInterestParentid 

 field 
as this is a read-only field when creating a CriterionUserInterest. Kindly 
edit your request and let me know how it works. If any issues occur, please 
provide the SOAP request and response logs via *Reply privately to author* 
option 
so I can further check.

Thanks,
Vincent
AdWords API Team

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