Re: Calls getting stuck for some accounts?

2016-09-26 Thread Aaron Lozier
+1 on this issue. Trying to capture SOAP logs, but like the UNKNOWN_ERROR issue last week, it is intermittent and hard to reproduce. On Monday, September 26, 2016 at 1:33:07 PM UTC-5, AdWordsApiUser wrote: > > It appears that reporting calls are getting stuck for some adwords > accounts, while

Re: Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

2016-09-16 Thread Aaron Lozier
Done. Here's the tricky part: the log files aren't generated when this failure occurs. I have attached the log files of a successful request/response, which occured immediately after one of the exceptions was thrown. Again, it seemed totally random, but I only had to try the request about 5

Re: Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

2016-09-20 Thread Aaron Lozier
Nadine - thank you so much for your efforts in resolving this issue. My team and my clients thank you! On Monday, September 19, 2016 at 8:26:53 PM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Greetings AdWordsians, > > We found the root cause. You should no longer be seeing this issue.

Re: Receiving CustomerError.TEMPORARY and CustomerError.UNKNOWN failures

2016-09-16 Thread Aaron Lozier
We are also seeing the CustomerError.UNKNOWN problem, which is beginning to occur very frequently on our reporting software. In almost every case re-sending the exact same request results in a successful response. On Friday, September 16, 2016 at 10:37:06 AM UTC-5, Anthony Madrigal wrote: > Hi

Re: AdGroupExtensionSettingService::get returns no results

2016-08-26 Thread Aaron Lozier
Sent. Can you confirm you received? Also I have noticed there is a similar issue in the interface. When I go to the campaign level I can see all extensions, but they all disappear from the view when I add AdGroup or Campaign columns, even if there are extensions associated with AdGroups in the

AdGroupExtensionSettingService::get returns no results

2016-08-24 Thread Aaron Lozier
While I am successfully able to query any other AdWords service for existing entities, I seem to have hit a wall retrieving entities from the AdGroupExtensionSettingService (v201607). Here is my function. public function _getAdGroupExtensionSettings(\AdGroupExtensionSettingService

invalid_grant / token limits : best practices for preventing/managing

2016-11-29 Thread Aaron Lozier
I am looking for some guidance on how to handle a somewhat complicated problem on our end which hinges on the design of our application as well as the token limits enforced by Google API: namely the limit of 25 (50?) tokens "per user, per client". We basically have a multi-tenant application