Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2017-10-02 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Tirtha,

Could you kindly open a new thread if the issue 
persists? ERROR_GETTING_RESPONSE_FROM_BACKEND is a somewhat generic error, 
so your issue might be unrelated to this old thread.

Cheers
Anash P. Oommen
AdWords API Advisor.

On Wednesday, September 27, 2017 at 3:01:50 PM UTC-4, Tirtha Ghosh Dastidar 
wrote:
>
> Hi Team,
>
> What if we need to download zero impressions too? I am getting this error 
> when I am downloading keyword performance with zero impressions= True to 
> build my structure data.
>
> On Wednesday, May 14, 2014 at 1:52:10 PM UTC-7, Jeremy Aube wrote:
>>
>> I'm trying to get a PLACEHOLDER_FEED_ITEM_REPORT that includes 
>> CampaignId, but so far I keep getting this error:
>>
>> AdwordsApi::Errors::ReportXmlError - HTTP code: 500, error type: 
>> 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', trigger: 'Unable 
>> to read report data', field path: '':
>>
>> The report works just fine if I remove the CampaignId field. Other fields 
>> like CampaignName, AdGroupId, and AdGroupName result in the same error. 
>>
>> Other attribute fields are working fine. For example, I can include 
>> AttributeValues, FeedId, or FeedItemId without any problems. 
>>
>> I saw another post where the issue seemed to have something to do with 
>> not including any metrics, but I am requesting metrics. There was also 
>> another post regarding an implied campaign_id, but I don't think that 
>> applies here.
>>
>

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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2017-09-27 Thread Tirtha Ghosh Dastidar
Hi Team,

What if we need to download zero impressions too? I am getting this error 
when I am downloading keyword performance with zero impressions= True to 
build my structure data.

On Wednesday, May 14, 2014 at 1:52:10 PM UTC-7, Jeremy Aube wrote:
>
> I'm trying to get a PLACEHOLDER_FEED_ITEM_REPORT that includes CampaignId, 
> but so far I keep getting this error:
>
> AdwordsApi::Errors::ReportXmlError - HTTP code: 500, error type: 
> 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', trigger: 'Unable 
> to read report data', field path: '':
>
> The report works just fine if I remove the CampaignId field. Other fields 
> like CampaignName, AdGroupId, and AdGroupName result in the same error. 
>
> Other attribute fields are working fine. For example, I can include 
> AttributeValues, FeedId, or FeedItemId without any problems. 
>
> I saw another post where the issue seemed to have something to do with not 
> including any metrics, but I am requesting metrics. There was also another 
> post regarding an implied campaign_id, but I don't think that applies here.
>

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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-10-23 Thread Chirag
Hello,

We are also facing same issue for some of reports. And We have already make 
include Zero Impressions data to false.

Thanks,

On Monday, 2 June 2014 18:05:46 UTC+5:30, Jeremy Aube wrote:

 It looks like this report pretty much needs zeroImpressions to be set to 
 false, otherwise most combinations won't work. We were able to get most of 
 what we needed this way, though it probably should be made more clear from 
 the documentation that this report won't work with zeroImpressions set to 
 true for all but the most basic requests.

 On Friday, May 23, 2014 9:16:34 AM UTC-4, Pearl Jam wrote:



 Unfortunately, I think there is no mappingInfo provided in the report. 
 It only shows FeedItems and in which Campaign or Adgroup it has Impressions 
 or otherwise stats. because an feedItem could be mapped to every campaign 
 or adgroup in your account, the 
 combination possibilities are too much if you ask with zeroImpressions. 
 also you can not limit the results by asking only for Active Adgroups or 
 Campaigns


 therefore my next Question: where can FeedItem-Adgroup-Matchings be 
 obtained? 

 Jam



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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-06-02 Thread Jeremy Aube
It looks like this report pretty much needs zeroImpressions to be set to 
false, otherwise most combinations won't work. We were able to get most of 
what we needed this way, though it probably should be made more clear from 
the documentation that this report won't work with zeroImpressions set to 
true for all but the most basic requests.

On Friday, May 23, 2014 9:16:34 AM UTC-4, Pearl Jam wrote:



 Unfortunately, I think there is no mappingInfo provided in the report. It 
 only shows FeedItems and in which Campaign or Adgroup it has Impressions or 
 otherwise stats. because an feedItem could be mapped to every campaign or 
 adgroup in your account, the 
 combination possibilities are too much if you ask with zeroImpressions. 
 also you can not limit the results by asking only for Active Adgroups or 
 Campaigns


 therefore my next Question: where can FeedItem-Adgroup-Matchings be 
 obtained? 

 Jam


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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-05-23 Thread Pearl Jam

Hi,

we have the same problem.
We are using java-api and if we download a report for a certain account 
with only FeedId, FeedItemId and Impressions, we get less than 100 
feedItems, thats good.
But if we include CampaignId or CampaignName or AdGroupId or AdGroupName, 
we get 

com.google.api.ads.adwords.lib.utils.v201402.DetailedReportDownloadResponseException:
 
500
at 
com.google.api.ads.adwords.lib.utils.v201402.ReportDownloader.handleResponse(ReportDownloader.java:119)
 
~[ads-lib-1.26.0.jar:na]
at 
com.google.api.ads.adwords.lib.utils.v201402.ReportDownloader.downloadReport(ReportDownloader.java:93)
 
~[ads-lib-1.26.0.jar:na]
with trigger=Unable to read report data

Jam

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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-05-23 Thread Pearl Jam

aahhh, i think i solved it...
you have to set includeZeroImpressions to false, otherwise there are too 
much combination possibilities

Jam =)

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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-05-23 Thread Pearl Jam

One last thought : in the documentation of Placeholder Feed Item Report  
for CampaignId/CampaignName/AdGroupId/AdGroupName/AdId Behavior should be 
marked as Segment, not as Attribute

Jam

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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-05-23 Thread Joel
I've been playing with this recently too and I'm getting the 
ERROR_GETTING_RESPONSE_FROM_BACKEND error. I don't believe it's a case of 
too much data since I'm experimenting with an Account that only has 1 
campaign. What I'm trying to accomplish is to generate a Report that lists 
all the SiteLinks mapped to each Campaign along with their approval status 
and feed item details. Stats like impressions/clicks would be nice but are 
optional since I can pull those separately. Is there a way to get this via 
Reports?

Joel


On Friday, May 23, 2014 7:44:47 AM UTC-4, Pearl Jam wrote:


 One last thought : in the documentation of Placeholder Feed Item Report  
 for CampaignId/CampaignName/AdGroupId/AdGroupName/AdId Behavior should be 
 marked as Segment, not as Attribute

 Jam


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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-05-23 Thread Pearl Jam


Unfortunately, I think there is no mappingInfo provided in the report. It 
only shows FeedItems and in which Campaign or Adgroup it has Impressions or 
otherwise stats. because an feedItem could be mapped to every campaign or 
adgroup in your account, the 
combination possibilities are too much if you ask with zeroImpressions. 
also you can not limit the results by asking only for Active Adgroups or 
Campaigns


therefore my next Question: where can FeedItem-Adgroup-Matchings be obtained? 


Jam

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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-05-15 Thread Josh Radcliff (AdWords API Team)
Hi Jeremy,

Could you provide the complete report request after removing any sensitive 
information? I just successfully ran the PLACEHOLDER_FEED_ITEM_REPORT with 
the fields mentioned below. I'd like to see which fields and predicates you 
are using -- it may be that you found certain combinations that aren't 
working.

Thanks,
Josh, AdWords API Team

On Wednesday, May 14, 2014 4:52:10 PM UTC-4, Jeremy Aube wrote:

 I'm trying to get a PLACEHOLDER_FEED_ITEM_REPORT that includes CampaignId, 
 but so far I keep getting this error:

 AdwordsApi::Errors::ReportXmlError - HTTP code: 500, error type: 
 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', trigger: 'Unable 
 to read report data', field path: '':

 The report works just fine if I remove the CampaignId field. Other fields 
 like CampaignName, AdGroupId, and AdGroupName result in the same error. 

 Other attribute fields are working fine. For example, I can include 
 AttributeValues, FeedId, or FeedItemId without any problems. 

 I saw another post where the issue seemed to have something to do with not 
 including any metrics, but I am requesting metrics. There was also another 
 post regarding an implied campaign_id, but I don't think that applies here.


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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-05-15 Thread Anash P. Oommen (AdWords API Team)
Hi Jeremy,

ERROR_GETTING_RESPONSE_FROM_BACKEND usually happens when the amount of data 
being requested is very large, and there is a timeout between the API 
server and stats server. Try reducing the size of the report by removing 
some columns, or restricting the report to a shorter date range / fewer 
campaigns. Let me know if that doesn't work, and I'll investigate this 
further.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Wednesday, May 14, 2014 4:52:10 PM UTC-4, Jeremy Aube wrote:

 I'm trying to get a PLACEHOLDER_FEED_ITEM_REPORT that includes CampaignId, 
 but so far I keep getting this error:

 AdwordsApi::Errors::ReportXmlError - HTTP code: 500, error type: 
 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', trigger: 'Unable 
 to read report data', field path: '':

 The report works just fine if I remove the CampaignId field. Other fields 
 like CampaignName, AdGroupId, and AdGroupName result in the same error. 

 Other attribute fields are working fine. For example, I can include 
 AttributeValues, FeedId, or FeedItemId without any problems. 

 I saw another post where the issue seemed to have something to do with not 
 including any metrics, but I am requesting metrics. There was also another 
 post regarding an implied campaign_id, but I don't think that applies here.


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Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-05-15 Thread Jeremy Aube
I tried reducing the size of the request, but I'm still getting the same 
error. Here's the report definition I just tried:

reportDefinition
  selector
fieldsCampaignId/fields
fieldsClicks/fields
predicates
  fieldClickType/field
  operatorIN/operator
  valuesSITELINKS/values
/predicates
predicates
  fieldIsSelfAction/field
  operatorIN/operator
  valuestrue/values
/predicates
predicates
  fieldStatus/field
  operatorIN/operator
  valuesACTIVE/values
/predicates
predicates
  fieldCampaignId/field
  operatorIN/operator
  values39258782/values
/predicates
  /selector
  reportNamePlaceholder+Feed+Item+Report/reportName
  reportTypePLACEHOLDER_FEED_ITEM_REPORT/reportType
  dateRangeTypeYESTERDAY/dateRangeType
  downloadFormatCSV/downloadFormat
  includeZeroImpressionstrue/includeZeroImpressions
/reportDefinition

On Thursday, May 15, 2014 10:52:50 AM UTC-4, Anash P. Oommen (AdWords API 
Team) wrote:

 Hi Jeremy,

 ERROR_GETTING_RESPONSE_FROM_BACKEND usually happens when the amount of 
 data being requested is very large, and there is a timeout between the API 
 server and stats server. Try reducing the size of the report by removing 
 some columns, or restricting the report to a shorter date range / fewer 
 campaigns. Let me know if that doesn't work, and I'll investigate this 
 further.

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Wednesday, May 14, 2014 4:52:10 PM UTC-4, Jeremy Aube wrote:

 I'm trying to get a PLACEHOLDER_FEED_ITEM_REPORT that includes 
 CampaignId, but so far I keep getting this error:

 AdwordsApi::Errors::ReportXmlError - HTTP code: 500, error type: 
 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', trigger: 'Unable 
 to read report data', field path: '':

 The report works just fine if I remove the CampaignId field. Other fields 
 like CampaignName, AdGroupId, and AdGroupName result in the same error. 

 Other attribute fields are working fine. For example, I can include 
 AttributeValues, FeedId, or FeedItemId without any problems. 

 I saw another post where the issue seemed to have something to do with 
 not including any metrics, but I am requesting metrics. There was also 
 another post regarding an implied campaign_id, but I don't think that 
 applies here.



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ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2014-05-14 Thread Jeremy Aube
I'm trying to get a PLACEHOLDER_FEED_ITEM_REPORT that includes CampaignId, 
but so far I keep getting this error:

AdwordsApi::Errors::ReportXmlError - HTTP code: 500, error type: 
'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', trigger: 'Unable 
to read report data', field path: '':

The report works just fine if I remove the CampaignId field. Other fields 
like CampaignName, AdGroupId, and AdGroupName result in the same error. 

Other attribute fields are working fine. For example, I can include 
AttributeValues, FeedId, or FeedItemId without any problems. 

I saw another post where the issue seemed to have something to do with not 
including any metrics, but I am requesting metrics. There was also another 
post regarding an implied campaign_id, but I don't think that applies here.

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https://plus.google.com/+GoogleAdsDevelopers/posts
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