Re: Universal App Campaign can not create ad images and html5

2020-02-24 Thread Carlos Mendez
Devin it worked! Thanks so much.

Best

On Monday, February 24, 2020 at 4:15:50 PM UTC-5, adsapiforumadvisor wrote:
>
> Hello Carlos, I have just checked, and the fix has now been pushed to 
> production. Would you please try your request once more to confirm the 
> issue has been resolved?
>
> All the best,
> Devin
> The Google Ads API team
>
> ref:_00D1U1174p._5001UOF7NS:ref
>

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Re: Universal App Campaign can not create ad images and html5

2020-02-24 Thread Google Ads API Forum Advisor Prod
Hello Carlos, I have just checked, and the fix has now been pushed to 
production. Would you please try your request once more to confirm the issue 
has been resolved?

All the best,
Devin
The Google Ads API team
ref:_00D1U1174p._5001UOF7NS:ref

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Re: Universal App Campaign can not create ad images and html5

2020-02-21 Thread Carlos Mendez
Devin, we just tried, we are getting the same error.

Best

On Friday, February 21, 2020 at 4:33:38 PM UTC-5, adsapiforumadvisor wrote:
>
> Hello Carlos and team, my apologies as the fix has not yet been deployed 
> to production, and I thought it had been. Would you please try the request 
> again on Monday and let us know if the issue is resolved? 
>
> All the best,
> Devin
> The Google Ads API Team 
>
> ref:_00D1U1174p._5001UOF7NS:ref
>

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Re: Universal App Campaign can not create ad images and html5

2020-02-21 Thread Google Ads API Forum Advisor Prod
Hello Carlos and team, my apologies as the fix has not yet been deployed to 
production, and I thought it had been. Would you please try the request again 
on Monday and let us know if the issue is resolved?

All the best,
Devin
The Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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Re: Universal App Campaign can not create ad images and html5

2020-02-21 Thread Carlos Mendez
Devon, did you guys had a chance to take a look at Fabian's response? It is 
still not resolved on our end.

Thanks

On Wednesday, February 19, 2020 at 10:19:43 AM UTC-5, adsapiforumadvisor 
wrote:
>
> Hi Carlos, I wanted to reach out to let you know that a fix has been 
> implemented. Would you please confirm that the issue is resolved on your 
> end?
>
> All the best,
> Devin
> The Google Ads API Team
>
> ref:_00D1U1174p._5001UOF7NS:ref
>

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Re: Universal App Campaign can not create ad images and html5

2020-02-19 Thread Google Ads API Forum Advisor Prod
Hi Carlos, I wanted to reach out to let you know that a fix has been 
implemented. Would you please confirm that the issue is resolved on your end?

All the best,
Devin
The Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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Re: Universal App Campaign can not create ad images and html5

2020-02-13 Thread Carlos Mendez
Great Cory thanks.

Best

On Thursday, February 13, 2020 at 1:08:45 PM UTC-5, adsapiforumadvisor 
wrote:
>
> Hi Carlos,
>
> Thanks again for your patience.  Good news, we have been able to replicate 
> this behavior and we're actively working on it!
>
> I don't have a timeline for you yet, but I will let you know once I do.
>
> All the best,
> Cory
>
> ref:_00D1U1174p._5001UOF7NS:ref
>

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Re: Universal App Campaign can not create ad images and html5

2020-02-13 Thread Google Ads API Forum Advisor Prod
Hi Carlos,

Thanks again for your patience.  Good news, we have been able to replicate this 
behavior and we're actively working on it!

I don't have a timeline for you yet, but I will let you know once I do.

All the best,
Cory
ref:_00D1U1174p._5001UOF7NS:ref

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Re: Universal App Campaign can not create ad images and html5

2020-02-11 Thread Google Ads API Forum Advisor Prod
Hi Carlos,

Apologies for the late response.  I met with folks internally today to review 
this, and will hopefully have more information for you later on this week.

Thank you!
Cory
ref:_00D1U1174p._5001UOF7NS:ref

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Re: Universal App Campaign can not create ad images and html5

2020-02-11 Thread Carlos Mendez
Devin? It's been a week already and we still are waiting for a response. 
This is very bad for our relationship with clients.

On Tuesday, February 4, 2020 at 9:16:20 AM UTC-5, Carlos Mendez wrote:
>
> Hello Devin,
>
> Do you have any updates?
>
> Best
>
> On Thursday, January 30, 2020 at 4:22:41 PM UTC-5, adsapiforumadvisor 
> wrote:
>>
>> Hi Carlos, I understand this issue has taken time to resolve, so we 
>> appreciate your patience. I have reached out to the engineering team and 
>> will monitor their progress so that I can provide you with updates as I 
>> learn more.
>>
>> All the best,
>> Devin
>> The Google Ads API Team
>>
>> ref:_00D1U1174p._5001UOF7NS:ref
>>
>

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Re: Universal App Campaign can not create ad images and html5

2020-02-04 Thread Carlos Mendez
Hello Devin,

Do you have any updates?

Best

On Thursday, January 30, 2020 at 4:22:41 PM UTC-5, adsapiforumadvisor wrote:
>
> Hi Carlos, I understand this issue has taken time to resolve, so we 
> appreciate your patience. I have reached out to the engineering team and 
> will monitor their progress so that I can provide you with updates as I 
> learn more.
>
> All the best,
> Devin
> The Google Ads API Team
>
> ref:_00D1U1174p._5001UOF7NS:ref
>

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Re: Universal App Campaign can not create ad images and html5

2020-01-30 Thread Google Ads API Forum Advisor Prod
Hi Carlos, I understand this issue has taken time to resolve, so we appreciate 
your patience. I have reached out to the engineering team and will monitor 
their progress so that I can provide you with updates as I learn more.

All the best,
Devin
The Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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Re: Universal App Campaign can not create ad images and html5

2020-01-30 Thread Carlos Mendez
Mitchell, thanks in advance for your help. I am Carlos and I am the CEO of 
the company that has the problemas Esteban have been reporting. At this 
point we have some clients very concerned since we haven't been able to 
implement their campaigns. Is there a way we can prioritize this? We have 
had this problem since last year. We appreciate it.

Thanks

On Wednesday, January 29, 2020 at 11:16:14 AM UTC-5, adsapiforumadvisor 
wrote:
>
> Hi Esteban,
>
> Thank you for pointing this out. We are looking into this and I will let 
> you know when there is an update.
>
> Regards,
> Mitchell
> Google Ads API Team
>
> ref:_00D1U1174p._5001UOF7NS:ref
>

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RE: Universal App Campaign can not create ad images and html5

2020-01-29 Thread Google Ads API Forum Advisor Prod
Hi Esteban, thank you for your patience here. I was able to re-create your 
issue and have reached out to the engineering to to get more information. I 
will report back as soon as I learn more.

All the best,
Devin
The Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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RE: Universal App Campaign can not create ad images and html5

2020-01-29 Thread Google Ads API Forum Advisor Prod
Hi Esteban,

Thank you for pointing this out. We are looking into this and I will let you 
know when there is an update.

Regards,
Mitchell
Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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Re: Universal App Campaign can not create ad images and html5

2020-01-28 Thread Esteban Maya
Hi Mitchell,


i need a mediabundle asset not mediabundle, because the universal apps 
campagins needs an AssetLink 
https://developers.google.com/adwords/api/docs/reference/v201809/AdGroupAdService.UniversalAppAd.
 
Not other type of adds, you can see the mediabundle asset here 
https://developers.google.com/adwords/api/docs/reference/v201809/AssetService.MediaBundleAsset.html.
 
And it's not working.

Regards,
Esteban

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RE: Universal App Campaign can not create ad images and html5

2020-01-27 Thread Google Ads API Forum Advisor Prod
Hi Esteban,

I will be responding on behalf of my colleague Nikisha. Can you please try 
running this Python example and see if it works? It looks like your approach is 
slightly different which could be causing the error.

Regards,
Mitchell
Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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RE: Universal App Campaign can not create ad images and html5

2020-01-24 Thread Google Ads API Forum Advisor Prod
Hello Esteban,

Thank you for sharing the details. We are looking into this and will get back 
to you shortly.

Regards,
Nikisha Patel, Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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RE: Universal App Campaign can not create ad images and html5

2020-01-21 Thread Google Ads API Forum Advisor Prod
Hello Esteban,

Thank you for sharing the details. We are looking into this and will get back 
to you shortly.

Regards,
Nikisha Patel, Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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RE: Universal App Campaign can not create ad images and html5

2020-01-17 Thread Google Ads API Forum Advisor Prod
Hello Esteban,

Could you please share the complete request and response by enabling Python 
logging from here as requested earlier for us to investigate this on our end 
and assist you better?

P.S: Please use Reply privately to author option while sharing the details for 
investigation.

Regards,
Nikisha Patel, Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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Re: Universal App Campaign can not create ad images and html5

2020-01-16 Thread Esteban Maya
Hi Nikisha,

i got the same error yet and i did try a lot of times the code.

zip_request = requests.get('
https://storage.googleapis.com/adoptimizer-development/300x250_7f6ee179-81e0-4dea-a703-66b9bef8b25e.zip
')
zip_data = zip_request.content

html = {
'operator': 'ADD',
'operand': {
'xsi_type': 'MediaBundleAsset',
'mediaBundleData': zip_data
}
}

html_asset = self.asset_service.mutate([html])['value'][0]

the error is.
ApiError.Type:'InternalApiError'
errorString:'InternalApiError.ERROR_GENERATING_RESPONSE'
fieldPath:None
fieldPathElements:[]
reason:'ERROR_GENERATING_RESPONSE'

i did use the same code in python and the same zip with the mediaservice 
and it's works. also i did upload images assets and it's works. But the 
mediabundle assets wtih html zip not works never.

regards,
Esteban

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Re: Universal App Campaign can not create ad images and html5

2020-01-03 Thread Nsusnsiv Vusnsiv
tks you, i like you a problem

On Monday, 23 December 2019 22:34:42 UTC+7, Esteban Maya wrote:
>
> These are the operations in python
>
> headlinesList = []
> descriptionList = []
> imagesList = []
>
> asset = {
> 'asset': {
> 'xsi_type': 'TextAsset',
> 'assetText': "dfdggdgs"
> },
> 'pinnedField': None
> }
>
> headlinesList.append(asset)
>
> asset = {
> 'asset': {
> 'xsi_type': 'TextAsset',
> 'assetText': "dfdggdgs"
> },
> 'pinnedField': None
> }
>
> descriptionList.append(asset)
>
>
> image_data = self.create_b64_from_image(media['url'])
>
> asset = {
> 'asset': {
> 'xsi_type': 'ImageAsset',
> 'imageData': image_data
> }
> }
>
> imagesList.append(asset)
>
> operation = {
> 'xsi_type': 'AdGroupAdOperation',
> 'operator': 'ADD',
> 'operand': {
> 'xsi_type': 'AdGroupAd',
> 'adGroupId': ad_group_id,
> 'ad': {
> 'xsi_type': 'UniversalAppAd',
> 'headlines': headlinesList,
> 'descriptions': descriptionList,
> 'images': imagesList
> },
> 'status': 'ENABLED'
> }
> }
>
>
> When i try create a UniversalAppAd with images i did receive an error 
> REQUIRED.ERROR assetId is Required. which assetId? if i want create a 
> ImageAsset why should put the assetId, how get assetId?
>

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RE: Universal App Campaign can not create ad images and html5

2020-01-03 Thread Google Ads API Forum Advisor Prod
Hi Esteban,

For uploading the HTML5 assets as a zip file, you use the MEDIA_BUNDLE asset 
type. Please refer to this code sample for more details on the implementation 
for uploading these assets. You could use the similar  service 
MediaService.get() to retrieve the HTML5 assets via API. The error 
'InternalApiError.ERROR_GENERATING_RESPONSE' could be transient, please retry 
your request and if the issue is consistent, could you please share the 
complete request and response logs along with the client customer id for me to 
investigate this further on my end.

P.S. Please use Reply privately to author option while sharing the details for 
investigation.

Regards,
Nikisha Patel, Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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Re: Universal App Campaign can not create ad images and html5

2020-01-02 Thread Esteban Maya

Hi Nikisha,

thanks for your answer, the asset image works well, but how can i get the 
html5 asset, i did try this operation and i received an error:

zip_request = 
requests.get('https://storage.googleapis.com/adoptimizer-development/300x250_7f6ee179-81e0-4dea-a703-66b9bef8b25e.zip')
zip_data = zip_request.content

html = {
'operator': 'ADD',
'operand': {
'xsi_type': 'MediaBundleAsset',
'mediaBundleData': zip_data
}
}

html_asset = self.asset_service.mutate([html])['value'][0]

the error is.
ApiError.Type:'InternalApiError'
errorString:'InternalApiError.ERROR_GENERATING_RESPONSE'
fieldPath:None
fieldPathElements:[]
reason:'ERROR_GENERATING_RESPONSE'

regards,
Esteban

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RE: Universal App Campaign can not create ad images and html5

2019-12-23 Thread Google Ads API Forum Advisor Prod
Hello,

Thank you for reaching out. I understand you are trying to create 
UniversalAppAd with images via API, said that, you need to use AdGroupAdService 
to create this ad by specifying the images that needs to be attached to the ad. 
You will need to provide the ImageAsset to this link with all the required 
details where the assetId field is the Id of image asset. You could use the 
get() method of the AssetService to load the asset details via API and use the 
Id of the image asset that you wish to attach to the ad. Please refer to this 
code sample for reference to add ads via API. Let us know if you have any 
additional concerns.

Regards,
Nikisha Patel, Google Ads API Team
ref:_00D1U1174p._5001UOF7NS:ref

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