UNEXPECTED_INTERNAL_API_ERROR when calling LabelService or SharedSetService

2017-12-06 Thread Jianbo zhu
Hi, Adwords API team, in the last few days, we have seen quite a few UNEXPECTED_INTERNAL_API_ERROR when calling LabelService or SharedSetService. Wonder if there is any ongoign issue for these two service? thanks. The latest one is: Time: around 2017-12-06 07:58:24.2027972 (UTC) Service:

Will Media Service check duplicating when creating images

2018-05-13 Thread Jianbo zhu
Hi, There, Hope you had a wonderful weekend. My question is, if I try to create two images by using the same image binary data, will it end up having the same media id? or they will be treated as different images and having different media id? thanks.

Re: Will Media Service check duplicating when creating images

2018-05-14 Thread Jianbo zhu
Great, thanks for the clarification, Dannison. Thanks, Jianbo On Monday, May 14, 2018 at 1:06:51 AM UTC-7, Dannison Yao (AdWords API Team) wrote: > > Hi Jianbo, > > Upon investigation, the two images will be created with different mediaIds > so they will be treated as two different entities

Is In-Market Category names locallized?

2018-04-28 Thread Jianbo zhu
Hi, there, Hope you are having a wonderful day:) I got one quick question regarding in-maket category, so, adwords has 500+ in-market categories(https://developers.google.com/adwords/api/docs/appendix/codes-formats#in-market-categories). When we call CriterionService to get them, is it

High Lanency for CustomerService

2018-05-15 Thread Jianbo zhu
Hi, there, We've seem some high latency issues recently when calling CustomerService to get back the customer list (around 6:00-7:00 in 05/14 and 05/15 UTC), wonder if this is a known issue? thanks. Thanks, Jianbo -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our

ProductType dimension difference between a shooping campaign and a display campaign with GMC feed

2018-06-19 Thread Jianbo zhu
Hi, Adwords team, I got one question regarding PrdocutDimension in ProductScope Campaign Criterion. Basically, both a shooping campaign and a display campaign with GMC feed can have product scopes. but they use different ProductDimensions: for example, shopping campaign use ProductType

Re: ProductType dimension difference between a shooping campaign and a display campaign with GMC feed

2018-06-25 Thread Jianbo zhu
Gentle ping, please let us know if there are any findings. thanks in advance :) Thanks, Jianbo On Wednesday, 20 June 2018 09:47:07 UTC-7, Jianbo zhu wrote: > > Thanks, Thanet. > We are currently blocked by this, Appreciate if you can investigate more > on this topic. Looking for

Re: ProductType dimension difference between a shooping campaign and a display campaign with GMC feed

2018-06-25 Thread Jianbo zhu
; > Best, > Thanet, AdWords API Team > > On Tuesday, June 26, 2018 at 2:13:27 AM UTC+9, Jianbo zhu wrote: >> >> Gentle ping, please let us know if there are any findings. thanks in >> advance :) >> >> Thanks, >> Jianbo >> On Wednesday, 20 Jun

Re: ProductType dimension difference between a shooping campaign and a display campaign with GMC feed

2018-06-20 Thread Jianbo zhu
ds/api/docs/guides/shopping-migration?hl=zh-cnhttps://developers.google.com/adwords/api/docs/guides/shopping-migration?hl=zh-cn> > > (in Chinese). > > Once I have more info on this, I'll update this thread and our documents. > > Best, > Thanet, AdWords API Team > > On Wedne

Re: Is In-Market Category names locallized?

2018-04-29 Thread Jianbo zhu
Got it, Thank you, Dannison :) Thanks, Jianbo On Sunday, April 29, 2018 at 10:04:07 PM UTC-7, ong...@google.com wrote: > > Hi Jianbo, > > AdWords API does not localize languages aside from English for the > in-market categories or when retrieving them via ConstantDataService >

Can Logo Image with 4:1 aspect ratio be fetched for ResponsiveDisplayAd?

2018-02-21 Thread Jianbo zhu
Hi, Adwords team, I noticed that in the below doc, it shows only 3 kind of images can be fetched (MarketingImage with 1.91:1 ratio, LogoImage with 1:1 ratio, SquareMarketingImage with 1:1 ratio), but actually a responsive ad can have 4 images. It seems the LogoImage with 4:1 ratio is missing

Re: Can Logo Image with 4:1 aspect ratio be fetched for ResponsiveDisplayAd?

2018-02-22 Thread Jianbo zhu
of a responsive ad? Thanks, Jianbo On Thursday, February 22, 2018 at 9:40:25 AM UTC-8, Jianbo zhu wrote: > > Thanks Luis for the quick response. > Actually, it is a Adwords API issue. My question is, why AdGroupAdService > only expose 3 images (icons) for ResponsiveDisplayAd while it actaully has

Re: Can Logo Image with 4:1 aspect ratio be fetched for ResponsiveDisplayAd?

2018-02-22 Thread Jianbo zhu
Thanks Luis for the quick response. Actually, it is a Adwords API issue. My question is, why AdGroupAdService only expose 3 images (icons) for ResponsiveDisplayAd while it actaully has 4 images (icons)? thanks :) Thanks, Jianbo On Wednesday, February 21, 2018 at 9:09:43 PM UTC-8, Luis

Re: Can Logo Image with 4:1 aspect ratio be fetched for ResponsiveDisplayAd?

2018-02-22 Thread Jianbo zhu
Thank you, Luis! That's what I am looking for. Thanks, Jianbo On Thu, Feb 22, 2018 at 6:43 PM 'Luis Xander Talag (AdWords API Team)' via AdWords API Forum wrote: > Hi Jianbo, > > My apologies for the sight confusion. Upon trying on my end, I was able > to retrieve

Smart shopping campaign

2018-08-18 Thread Jianbo zhu
Hi, All, I have a question regarding smart shopping campaign. Per this article , smart shopping campaign is a campaign sub type, but according to here

Re: Smart shopping campaign

2018-08-20 Thread Jianbo zhu
> Thanks, > Kolby > > On Sunday, August 19, 2018 at 1:08:55 AM UTC-4, Jianbo zhu wrote: >> >> Hi, All, >> I have a question regarding smart shopping campaign. Per this article >> <https://support.google.com/google-ads/answer/7674739?hl=en>, smart >> shopping

Re: Smart shopping campaign

2018-08-20 Thread Jianbo zhu
ind out more on what is currently > supported, you may refer to this section > <https://developers.google.com/adwords/api/docs/guides/campaigns-overview#campaign_types> > of > our campaigns overview guide. > > Best regards, > Peter > AdWords API Team > > On Sunday,

Re: ProductType dimension difference between a shooping campaign and a display campaign with GMC feed

2018-07-05 Thread Jianbo zhu
Soft ping :) thanks. Thanks, Jianbo On Monday, June 25, 2018 at 1:43:14 PM UTC-7, Jianbo zhu wrote: > > Got it, thanks Thanet. > > Thanks, > Jianbo > On Monday, June 25, 2018 at 10:23:29 AM UTC-7, Thanet Knack Praneenararat > (AdWords API Team) wrote: >> >&

Re: ProductType dimension difference between a shooping campaign and a display campaign with GMC feed

2018-07-10 Thread Jianbo zhu
> not designed to be used right now. > It exists for backward support of some old types of campaigns. > So, I'd suggest using other product dimensions instead of this one. > > Best, > Thanet, AdWords API Team > > > On Friday, July 6, 2018 at 3:13:49 AM UTC+9, J

Failed to exchange authorization code for access token

2018-07-06 Thread Jianbo zhu
Hi, We start to see a lot of below errors from yesterday, is there an ongoing issue? thanks. *"Google.Api.Ads.Common.Lib.AdsOAuthException: Failed to exchange authorization code for access token. ---> System.AggregateException: One or more errors occurred. --->

"Dynamic Remarketing" List is shown as 'Unknown' list type when downloading it via AdWordsUserListService

2018-03-07 Thread Jianbo zhu
Hi, Adwords team, I got one question about AdWordsUserListService . For those 'dynamic remarketing' user list created in Adwwords UI, the list type

Re: "Dynamic Remarketing" List is shown as 'Unknown' list type when downloading it via AdWordsUserListService

2018-03-08 Thread Jianbo zhu
Thanks, Peter. Here is the log I can find: 2018-03-09 03:19:19.0737463 Request made: Host: adwords.google.com, Service: AdwordsUserListService, Method: get, clientCustomerId: , Request ID: , ResponseTime(ms): 0, OperationsCount: 0, IsFault: False, FaultMessage: The google customer id is:

Two ways to get in-market category list: ConstantDataService.getUserInterestCriterion or the static file

2018-04-16 Thread Jianbo zhu
Hi, AdWords Team, We have a scenario to get the in-market category list from Adwords API. After investigation, we found there are two ways: 1. call ConstantDataService.getUserInterestCriterion service 2. use the csv file provided here:

Re: Two ways to get in-market category list: ConstantDataService.getUserInterestCriterion or the static file

2018-04-17 Thread Jianbo zhu
Got it, thanks, Vincent! On Mon, Apr 16, 2018 at 10:08 PM, 'Vincent Racaza (AdWords API Team)' via AdWords API Forum wrote: > HI Jianbo, > > You can either use your option 1 (via ConstantDataService. > getUserInterestCriterion() >