Re: Batch Job Issues

2018-04-10 Thread 'Peter Oliquino' via AdWords API Forum
Hi Jesse,

So our team could better identify the cause of the error, could you provide 
your clientCustomerId, the batch job IDs and the SOAP request and response 
that were generated when the issue occurred? You may send your reply via 
the *Reply privately to author* option.

Best regards,
Peter
AdWords API Team

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Batch Job Issues

2018-04-09 Thread Ершов Александр
Hello!

We have the same issue
https://groups.google.com/forum/m/#!topic/adwords-api/3qRUQrgyS7I

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Batch Job Issues

2018-04-09 Thread Jesse Mota
We have been using adwords api for a while, and so far, we got only little 
issues with the api. But, since last week, after we switch to the v201802 
version of the api, we are experiencing some issues with the bat jobs.

The operations that we usually do, like max cpc updates, are failing 
sometimes, with the message "OperatorError.OPERATOR_NOT_SUPPORTED | | 
operations operations[4404].operand | RequiredError.REQUIRED | operations - 
operand operations[4404].operator | RequiredError.REQUIRED". Sometimes we 
upload more than 1M bid updates, in chunks of 100k operations, and about to 
10-20% return with this error. We tried to reduce the number of items in 
the "chunks", but, same problem.

Today, we are also having trouble in adding new keywords. For this 
operation, the api is returning an "BatchProcessingError.INTERNAL _ERROR", 
and the jobs with the "CANCELED" status.

Thanks in Advance

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Re: Batch Job Issues

2018-01-18 Thread 'Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum
Hi Jesse,

In order to troubleshoot further, could you reply back with the SOAP 
request of your upload operations and the response from your download url? 
You may opt to *reply privately to author*.

Regards,
Dhanya, AdWords API Team

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Batch Job Issues

2018-01-18 Thread Jesse Mota
Hi,

We usually upload large campaigns to adwords, and we use batch jobs. When 
creating the batch job, we store the operation index, the operation type 
and some metadata for further processing. We have lots of campaigns running 
for months, without any problem, but, in the last couple of days some 
results are returning a wrong "index" (example: we stored the index=10 as a 
KEYWORD, and when we are getting the results from the batch job, the 
index=10 is an AD. We send the operations in the following sequence: 
Adgroups, Ads, Keywords. 

We are using the adwords api client for php, version v201708.

Any ideas?

Jesse Mota

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