Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-05-07 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello,

I apologize for the delay. I just wanted to follow up to say that this fix 
has been rolled out and you should no longer be encountering this error. 
Please let me know if you still so we can take another look if necessary.

Regards,
Mike, AdWords API Team

On Thursday, April 19, 2018 at 7:49:54 AM UTC-4, Michael Cloonan (AdWords 
API Team) wrote:
>
> Hello,
>
> We have identified the cause of this and are in the process of rolling out 
> a fix. I would expect it to be live sometime early next week, but I will 
> post again here when I confirm that it is rolled out.
>
> Regards,
> Mike, AdWords API Team
>
> On Wednesday, April 18, 2018 at 3:18:13 PM UTC-4, vygintas.s...@adform.com 
> wrote:
>>
>> Hi,
>>
>> Do you have the ETA for this? We applied a temporary workaround, but this 
>> situation is getting a bit annoying.
>>
>> Ragards,
>> Vygintas
>>
>> On Tuesday, April 17, 2018 at 3:31:11 PM UTC+3, Michael Cloonan (AdWords 
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Not yet. I will keep this thread posted with new information as it is 
>>> available.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, April 17, 2018 at 6:43:24 AM UTC-4, vygint...@adform.com 
>>> wrote:

 Hi,

 Any updates on this one?

 BR,
 Vygintas

 On Monday, April 16, 2018 at 3:44:58 PM UTC+3, Michael Cloonan (AdWords 
 API Team) wrote:
>
> Hello,
>
> We have gotten another report of this same issue, so I've escalated 
> for our team to take a look. I will let you know as soon as I have more 
> information to share.
>
> Regards,
> Mike, AdWords API Team
>
> On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag 
> (AdWords API Team) wrote:
>>
>> Hi,
>>
>> There was a recent issue that was reported to our team regarding 
>> this. However, we've received information that the issue has now 
>> been resolved. Could you retry your requests and check if you still 
>> encountered the error on your end? If so, could you provide the latest 
>> SOAP 
>> request and response logs when the error occurs? Please reply via *Reply 
>> privately to author*.
>>
>> Thanks and regards,
>> Luis
>> AdWords API Team
>>
>

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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-04-19 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello,

We have identified the cause of this and are in the process of rolling out 
a fix. I would expect it to be live sometime early next week, but I will 
post again here when I confirm that it is rolled out.

Regards,
Mike, AdWords API Team

On Wednesday, April 18, 2018 at 3:18:13 PM UTC-4, vygintas.s...@adform.com 
wrote:
>
> Hi,
>
> Do you have the ETA for this? We applied a temporary workaround, but this 
> situation is getting a bit annoying.
>
> Ragards,
> Vygintas
>
> On Tuesday, April 17, 2018 at 3:31:11 PM UTC+3, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> Not yet. I will keep this thread posted with new information as it is 
>> available.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, April 17, 2018 at 6:43:24 AM UTC-4, vygint...@adform.com 
>> wrote:
>>>
>>> Hi,
>>>
>>> Any updates on this one?
>>>
>>> BR,
>>> Vygintas
>>>
>>> On Monday, April 16, 2018 at 3:44:58 PM UTC+3, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 We have gotten another report of this same issue, so I've escalated for 
 our team to take a look. I will let you know as soon as I have more 
 information to share.

 Regards,
 Mike, AdWords API Team

 On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag 
 (AdWords API Team) wrote:
>
> Hi,
>
> There was a recent issue that was reported to our team regarding this. 
> However, we've received information that the issue has now been 
> resolved. Could you retry your requests and check if you still 
> encountered the error on your end? If so, could you provide the latest 
> SOAP 
> request and response logs when the error occurs? Please reply via *Reply 
> privately to author*.
>
> Thanks and regards,
> Luis
> AdWords API Team
>


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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-04-18 Thread vygintas . seza
Hi,

Do you have the ETA for this? We applied a temporary workaround, but this 
situation is getting a bit annoying.

Ragards,
Vygintas

On Tuesday, April 17, 2018 at 3:31:11 PM UTC+3, Michael Cloonan (AdWords 
API Team) wrote:
>
> Hello,
>
> Not yet. I will keep this thread posted with new information as it is 
> available.
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, April 17, 2018 at 6:43:24 AM UTC-4, vygint...@adform.com 
>  wrote:
>>
>> Hi,
>>
>> Any updates on this one?
>>
>> BR,
>> Vygintas
>>
>> On Monday, April 16, 2018 at 3:44:58 PM UTC+3, Michael Cloonan (AdWords 
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> We have gotten another report of this same issue, so I've escalated for 
>>> our team to take a look. I will let you know as soon as I have more 
>>> information to share.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag 
>>> (AdWords API Team) wrote:

 Hi,

 There was a recent issue that was reported to our team regarding this. 
 However, we've received information that the issue has now been 
 resolved. Could you retry your requests and check if you still 
 encountered the error on your end? If so, could you provide the latest 
 SOAP 
 request and response logs when the error occurs? Please reply via *Reply 
 privately to author*.

 Thanks and regards,
 Luis
 AdWords API Team

>>>

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-- 
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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-04-17 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello,

Not yet. I will keep this thread posted with new information as it is 
available.

Regards,
Mike, AdWords API Team

On Tuesday, April 17, 2018 at 6:43:24 AM UTC-4, vygintas.s...@adform.com 
wrote:
>
> Hi,
>
> Any updates on this one?
>
> BR,
> Vygintas
>
> On Monday, April 16, 2018 at 3:44:58 PM UTC+3, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> We have gotten another report of this same issue, so I've escalated for 
>> our team to take a look. I will let you know as soon as I have more 
>> information to share.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag 
>> (AdWords API Team) wrote:
>>>
>>> Hi,
>>>
>>> There was a recent issue that was reported to our team regarding this. 
>>> However, we've received information that the issue has now been resolved
>>> . Could you retry your requests and check if you still encountered the 
>>> error on your end? If so, could you provide the latest SOAP request and 
>>> response logs when the error occurs? Please reply via *Reply privately 
>>> to author*.
>>>
>>> Thanks and regards,
>>> Luis
>>> AdWords API Team
>>>
>>

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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-04-17 Thread vygintas . seza
Hi,

Any updates on this one?

BR,
Vygintas

On Monday, April 16, 2018 at 3:44:58 PM UTC+3, Michael Cloonan (AdWords API 
Team) wrote:
>
> Hello,
>
> We have gotten another report of this same issue, so I've escalated for 
> our team to take a look. I will let you know as soon as I have more 
> information to share.
>
> Regards,
> Mike, AdWords API Team
>
> On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag (AdWords 
> API Team) wrote:
>>
>> Hi,
>>
>> There was a recent issue that was reported to our team regarding this. 
>> However, we've received information that the issue has now been resolved
>> . Could you retry your requests and check if you still encountered the 
>> error on your end? If so, could you provide the latest SOAP request and 
>> response logs when the error occurs? Please reply via *Reply privately 
>> to author*.
>>
>> Thanks and regards,
>> Luis
>> AdWords API Team
>>
>

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-- 
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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-04-16 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello,

We have gotten another report of this same issue, so I've escalated for our 
team to take a look. I will let you know as soon as I have more information 
to share.

Regards,
Mike, AdWords API Team

On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag (AdWords 
API Team) wrote:
>
> Hi,
>
> There was a recent issue that was reported to our team regarding this. 
> However, we've received information that the issue has now been resolved. 
> Could 
> you retry your requests and check if you still encountered the error on 
> your end? If so, could you provide the latest SOAP request and response 
> logs when the error occurs? Please reply via *Reply privately to author*.
>
> Thanks and regards,
> Luis
> AdWords API Team
>

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-- 
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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

2018-04-15 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API Forum
Hi,

There was a recent issue that was reported to our team regarding this. 
However, we've received information that the issue has now been resolved. Could 
you retry your requests and check if you still encountered the error on 
your end? If so, could you provide the latest SOAP request and response 
logs when the error occurs? Please reply via *Reply privately to author*.

Thanks and regards,
Luis
AdWords API Team

-- 
-- 
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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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