Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2019-07-25 Thread Rc B
thanks Nadine for checking this one. we'll confirm that we're reaching the 9K total spent and if we don't - we'll use the whitelist or the AMP solution. On Thursday, 25 July 2019 18:41:16 UTC+3, adsapiforumadvisor wrote: > > Hello Everyone, > > If you're working with *HTML5 Template Ads

RE: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2019-07-25 Thread Google Ads API Forum Advisor Prod
Hello Everyone, If you're working with HTML5 Template Ads (419), and you start seeing USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE, then please refer to this blog post on your next steps. We decided to give everyone some extra time through the shopping season last year to update their code and their

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2019-07-24 Thread Paul
We are dealing with the exact same issue. Our code has been working for about a year, and we just started seeing this error whenever we try to push an HTML5 ad. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2019-07-24 Thread Paul
We are dealing with the exact same issue. Our code has been working for about a year, and we just started seeing this error whenever we try to push an HTML5 ad. On Tuesday, July 23, 2019 at 3:23:48 PM UTC-5, Rc B wrote: > > Hi, > > I'm getting the following error when deploying media bundle

RE: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2019-07-24 Thread Google Ads API Forum Advisor Prod
Hi, So I can have a closer look, could you provide the complete SOAP request and response logs that were generated when the error occurred? You may reply via Reply privately to author option. If you haven't enabled the SOAP logging yet, you may refer to the readMe section of the respective

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2018-07-17 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Greetings, My apologies for not responding sooner, folks. I was working on getting to the bottom of this. There was a change that was rolled out sooner than expected. We are in the process of rolling it back, and you should see this error stop within the next couple of hours. In the process of

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2018-07-17 Thread btourtellott
Did anything come of this yet? We have been experience the same issue since 11-July around 230PM EDT On Thursday, July 12, 2018 at 1:32:08 AM UTC-4, Luis Xander Talag (AdWords API Team) wrote: > > Hi Philo, > > To better investigate this, could you provide the complete SOAP request > and

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2018-07-16 Thread Herb Brittner
It looks like any HTML 5 ad we try to create after upgrading to the latest API also fails with this same message. Looking forward to seeing the resolution here. On Monday, July 16, 2018 at 3:23:41 PM UTC-4, Philo wrote: > > Is it possible this is related to >

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2018-07-16 Thread Philo
Is it possible this is related to https://ads-developers.googleblog.com/2018/07/upgrade-to-gmail-ads-from-gmail.html ? This is the error we've been getting but the ID is different: 419 On Thursday, 12 July 2018 07:32:08 UTC+2, Luis Xander Talag (AdWords API Team) wrote: > > Hi Philo, > > To

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2018-07-11 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Philo, To better investigate this, could you provide the complete SOAP request and response logs when you encountered the error as well as your clientCustomerId? Please reply via *Reply privately to author*. Thanks and regards, Luis AdWords API Team -- --

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE on a TestAccount

2013-02-20 Thread Kevin Winter (AdWords API Team)
Hi Cristi, It appears that this ad template has been deprecated (to prevent it being created anymore). We'll be updating the documentation to reflect this. - Kevin Winter AdWords API Team On Wednesday, February 13, 2013 5:04:28 PM UTC-5, Kevin Winter (AdWords API Team) wrote: Hi Cristi,

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE on a TestAccount

2013-02-20 Thread cristi mihailescu
Hi Kevin, I see, this templateId ( = 190 ) is now obsolete. This means we cannot publish an Ad that contains both Image Text using the API, right? Thank you. Cristi miercuri, 20 februarie 2013, 16:02:52 UTC+2, Kevin Winter (AdWords API Team) a scris: Hi Cristi, It appears that this

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE on a TestAccount

2013-02-20 Thread Kevin Winter (AdWords API Team)
Hi Cristi, Not with this template, no. According to the description A template to create a search ad specifically for Google Images that includes both text and an image. and the fact that I can't find any other documentation on it, I'm assuming the format of advertising on google images has

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE on a TestAccount

2013-02-13 Thread Kevin Winter (AdWords API Team)
Hi Cristi, We're looking into whether we can expose this for test accounts. - Kevin Winter AdWords API Team On Friday, February 8, 2013 11:06:00 AM UTC-5, Cristi Mihailescu wrote: Hello, I'm using v201209 .NET Client Libraries with the ClientId 186-121-2518 ( which is a Test Account ).