Re: [Ai] strange messions.age from Outlook 2016 when opening links in mails

[shankar shan via Ai]

7795927572 is my no. when ever u r in frent of pc/laptop, please call me


On 10/7/17, P L VERMA via Ai  wrote:
> THANKS shankar,
>
> I went to tools, then options but could not find the advance tab.
> my knowledge is quite limited so i request if you could mail me your mobile
> no., i could call you for clarifications.
>
> - Original Message -
> From: "shankar shan via Ai" 
> To: "Share, empower " 
> Cc: "shankar shan" 
> Sent: Friday, October 06, 2017 10:30 AM
> Subject: Re: [Ai] strange message from Outlook 2016 when opening links in
> mails
>
>
>> hi sir,
>> do the following.
>> 1st download the firefox version 47,.
>> uninstall the firefox from the programs and features on ctrl pannel.
>> then install the downloaded version 47 version on your lap/pc.
>> once installing the firefox, disable the updates by below method.
>> open the tools>options.
>> Select “Advanced“.
>> Choose the “Update” tab.
>>
>> select the radio button which says "Never check for updates"
>>
>> from now, your firefox wont update automatically.
>>
>>
>>
>> On 10/6/17, bhawani shankar verma via Ai
>>  wrote:
>>> roll back to lower virsions like 38, 21 etc. higher versions of firefox
>>> don't allow to modify its most of the default settings. you can direct
>>> download older versions of firefox.
>>>
>>>
>>> -Original Message-
>>> From: P L VERMA via Ai
>>> Sent: Friday, October 06, 2017 4:58 AM
>>> To: Share, empower 
>>> Cc: P L VERMA
>>> Subject: Re: [Ai] strange message from Outlook 2016 when opening links in
>>> mails
>>>
>>> Hi Payal and Shankar,
>>>
>>> after 3 days of version 47, fire fox did a high jack and automatically
>>> upgraded to version 56 and i am back with the problems.
>>> could someone help in guiding me as to how to stop this automatic update
>>> business?
>>> I am using windows 7.
>>>
>>> - Original Message -
>>> From: "Payal Kapoor via Ai" 
>>> To: "Share, empower " 
>>> Cc: "Payal Kapoor" 
>>> Sent: Thursday, October 05, 2017 12:15 PM
>>> Subject: Re: [Ai] strange message from Outlook 2016 when opening links in
>>> mails
>>>
>>>
 thanks for the detailed steps Shankar. I will try these out and see
 where it takes me.
 Payal

 On 10/4/17, shankar shan via Ai 
 wrote:
> its just the workaround.
> 1st make internet explorer as your default browser.
> to do this on windows 10, do the following.
> 1. press windows key, you will see a search feeld.
> 2. type default app settings and press enter.
> 3. press tab untill jaws says "web brouser, firefox button.
> 4. press enter.
> 5.  from the choose an app list, select  internet explorer by pressing
> tab
> key.
> 6. once jaws says internet explorer, press enter.
> 7. now, your default browser will be internet explorer.
>
>
> open any mail from outlook and try opening the hyperlink.
>
> if you able to view the external links then you can skip the below
> steps.
>
> to restore the internet explore settings, do the following.
> 1. open the tools from the internet explorer.
> 2. go to options.
> 3. press ctrl tab untill the jaws says "advance page."
> 4.  press tab untill jaws says reset... button.
> 5. press enter.
> 6. if you saved any personal information, then, do not check the check
> box which says delete personal information.
> 7.  tab to reset button and press enter.
> 8. restart the brouser and try opening the hyperlinks from the outlook.
>
>
>
>
>
> On 10/4/17, Payal Kapoor via Ai 
> wrote:
>> I use Firefox as my default browser but have never done a restore
>> settings. could I request you to help me with how ii can do this?
>> thanks
>>
>> On 10/4/17, shankar shan via Ai 
>> wrote:
>>> alright,  if your using your default browser as a firefox or,
>>> internet
>>> explorer, please try to restore it's settings and try accessing hiper
>>> links from the outlook.
>>>
>>> On 10/4/17, Payal Kapoor via Ai 
>>> wrote:
 my outlook is configured only to my gmail account which has been
 working for years now without any problem.
 I have accessed mails and l links from all over, both official and
 other external links with no issues until this one that I've
 noticed
 just this morning.
 the only change I have made recently to my Win 10 laptop is
 upgrading
 to the latest version of JAWS  and Firefox.

 On 10/4/17, shankar shan via Ai 

Re: [Ai] strange messions.age from Outlook 2016 when opening links in mails

[P L VERMA via Ai]

THANKS shankar,

I went to tools, then options but could not find the advance tab.
my knowledge is quite limited so i request if you could mail me your mobile 
no., i could call you for clarifications.


- Original Message - 
From: "shankar shan via Ai" 

To: "Share, empower " 
Cc: "shankar shan" 
Sent: Friday, October 06, 2017 10:30 AM
Subject: Re: [Ai] strange message from Outlook 2016 when opening links in 
mails




hi sir,
do the following.
1st download the firefox version 47,.
uninstall the firefox from the programs and features on ctrl pannel.
then install the downloaded version 47 version on your lap/pc.
once installing the firefox, disable the updates by below method.
open the tools>options.
Select “Advanced“.
Choose the “Update” tab.

select the radio button which says "Never check for updates"

from now, your firefox wont update automatically.



On 10/6/17, bhawani shankar verma via Ai
 wrote:

roll back to lower virsions like 38, 21 etc. higher versions of firefox
don't allow to modify its most of the default settings. you can direct
download older versions of firefox.


-Original Message-
From: P L VERMA via Ai
Sent: Friday, October 06, 2017 4:58 AM
To: Share, empower 
Cc: P L VERMA
Subject: Re: [Ai] strange message from Outlook 2016 when opening links in
mails

Hi Payal and Shankar,

after 3 days of version 47, fire fox did a high jack and automatically
upgraded to version 56 and i am back with the problems.
could someone help in guiding me as to how to stop this automatic update
business?
I am using windows 7.

- Original Message -
From: "Payal Kapoor via Ai" 
To: "Share, empower " 
Cc: "Payal Kapoor" 
Sent: Thursday, October 05, 2017 12:15 PM
Subject: Re: [Ai] strange message from Outlook 2016 when opening links in
mails



thanks for the detailed steps Shankar. I will try these out and see
where it takes me.
Payal

On 10/4/17, shankar shan via Ai 
wrote:

its just the workaround.
1st make internet explorer as your default browser.
to do this on windows 10, do the following.
1. press windows key, you will see a search feeld.
2. type default app settings and press enter.
3. press tab untill jaws says "web brouser, firefox button.
4. press enter.
5.  from the choose an app list, select  internet explorer by pressing
tab
key.
6. once jaws says internet explorer, press enter.
7. now, your default browser will be internet explorer.


open any mail from outlook and try opening the hyperlink.

if you able to view the external links then you can skip the below
steps.

to restore the internet explore settings, do the following.
1. open the tools from the internet explorer.
2. go to options.
3. press ctrl tab untill the jaws says "advance page."
4.  press tab untill jaws says reset... button.
5. press enter.
6. if you saved any personal information, then, do not check the check
box which says delete personal information.
7.  tab to reset button and press enter.
8. restart the brouser and try opening the hyperlinks from the outlook.





On 10/4/17, Payal Kapoor via Ai 
wrote:

I use Firefox as my default browser but have never done a restore
settings. could I request you to help me with how ii can do this?
thanks

On 10/4/17, shankar shan via Ai 
wrote:
alright,  if your using your default browser as a firefox or, 
internet

explorer, please try to restore it's settings and try accessing hiper
links from the outlook.

On 10/4/17, Payal Kapoor via Ai 
wrote:

my outlook is configured only to my gmail account which has been
working for years now without any problem.
I have accessed mails and l links from all over, both official and
other external links with no issues until this one that I've 
noticed

just this morning.
the only change I have made recently to my Win 10 laptop is 
upgrading

to the latest version of JAWS  and Firefox.

On 10/4/17, shankar shan via Ai 
wrote:

hi there,
as for as my concern, if you configured your outlook with some of
organizational accounts [companies] the admins might blocked or
prevented you to access the content from outside.

please conform that the what kind of accounts you have configured 
on

the outlook so that, i can try to help you.

On 10/4/17, Payal Kapoor via Ai 


wrote:

hi,
I have noticed a strange message from Outlook 2016 with JAWS
18.0.4321
when trying to open links in a mail which is preventing me from
opening any links. this is as of a couple of days back. is there a
setting where I can make some changes?
I have tried unblocking sender etc to no avail. the message is
copied
below:
Microsoft