Re: [Evergreen-general] Question about notification timestamp discrepancy

2024-07-09 Thread JonGeorg SageLibrary via Evergreen-general
I'm checking with the patron. The likely scenario is that it was an alert from the day prior that got delayed with the carrier. I'm asking for clarification as to which notification it was that they received. Either way neither notification went out anywhere near that time frame. And yes, we are lo

[Evergreen-general] Question about notification timestamp discrepancy

2024-07-09 Thread JonGeorg SageLibrary via Evergreen-general
I had a question from a patron about receiving a notification at 5am waking them up. I'm not going into silencing phones and all that. I'm curious because of what I found on our server. They sent a screenshot on their phone proving the timestamp. When I check the logs, the server says it went out

Re: [Evergreen-general] Hold emails appear to not be working

2024-06-17 Thread JonGeorg SageLibrary via Evergreen-general
I just wanted to say thanks to those who responded to me. Most notably to Chris Sharp who helped me identify the issue and get it resolved the next business day. Your help was very much appreciated. -Jon On Fri, Jun 7, 2024 at 8:18 PM JonGeorg SageLibrary < jongeorg.sagelibr...@gmail.com> wrote:

Re: [Evergreen-general] IRC links

2024-06-10 Thread JonGeorg SageLibrary via Evergreen-general
unless someone else > does it before me. > > Jason Stephenson > > On 6/10/24 7:27 PM, JonGeorg SageLibrary via Evergreen-general wrote: > > I'm not sure if this is the correct place to point this out, but the IRC > > log links to https://evergreen-ils.org/evergreen/to

[Evergreen-general] IRC links

2024-06-10 Thread JonGeorg SageLibrary via Evergreen-general
I'm not sure if this is the correct place to point this out, but the IRC log links to https://evergreen-ils.org/evergreen/today do not work. They take you to a page that says what you're looking for is missing. Same with the link in the footer of https://evergreen-ils.org/ Thanks -Jon

[Evergreen-general] Hold emails appear to not be working

2024-06-07 Thread JonGeorg SageLibrary via Evergreen-general
Greetings. I have two libraries that have noticed that hold emails have not been going out the last couple days. One of the libraries was able to send me specific patron info and I was able to query the db and verify that no hold emails went out for those patrons. I do see other emails going out fr

Re: [Evergreen-general] [External] Reporter folder cleanup question

2024-05-28 Thread JonGeorg SageLibrary via Evergreen-general
gt;> > >>> _benjamin.mur...@dncr.nc.gov _ | > >>> https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal > >>> > >>> 109 East Jones Street | 4640 Mail Service Center > >>> > >>> Raleigh, North Carolina 27699-4600 > >>> >

[Evergreen-general] Reporter folder cleanup question

2024-05-28 Thread JonGeorg SageLibrary via Evergreen-general
What methodology are you all using to periodically purge old reports out of the /openils/var/web/reporter folder? Thanks -Jon ___ Evergreen-general mailing list Evergreen-general@list.evergreen-ils.org http://list.evergreen-ils.org/cgi-bin/mailman/listin

[Evergreen-general] Cover Image Scaling question

2024-05-03 Thread JonGeorg SageLibrary via Evergreen-general
In prior versions of Evergreen, cover images missing from ContentCafe were always square when they had to be manually uploaded to the server. We're still currently on 3.7 [planning to upgrade soon] and the traditional view shows them correctly. The new angular search results however stretch the im

[Evergreen-general] Permission reset question

2024-05-03 Thread JonGeorg SageLibrary via Evergreen-general
I have a question. Some of our staff accounts have individually set permissions, or at least customized permissions, rather than all being managed by groups. Is there an easy way to reset a user's permissions to null, so I can then reassign them by group? I'm assuming that this would have to be don

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-05 Thread JonGeorg SageLibrary via Evergreen-general
Elizabeth, what 3rd party service did you end up using and how well has it been working for your libraries? -Jon On Fri, Apr 5, 2024 at 11:29 AM Elizabeth Davis via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > Hi Will > > > > We’ve had several issues with most of the car

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-05 Thread JonGeorg SageLibrary via Evergreen-general
We've had a lot of issues with SMS notifications not going out according to patrons. Sometimes it's because the carriers were bought out by another carrier like when StraightTalk was purchased by Verizon out here in Oregon- so I updated SMS server settings. Another was when US Cellular apparently

[Evergreen-general] Issues with Evergreen wiki site?

2023-10-24 Thread JonGeorg SageLibrary via Evergreen-general
I was looking for the database schema and am getting 404 errors for the links to it. This includes the link on the wiki- https://wiki.evergreen-ils.org/doku.php?id=dev:database_schemas -Jon ___ Evergreen-general mailing list Evergreen-general@list.evergr

Re: [Evergreen-general] AT&T SMS notifications

2022-03-24 Thread JonGeorg SageLibrary via Evergreen-general
We've been having issues with texts as well. Some go out, some bounce back but are still received by the patron, some aren't going out at all. The staff are verifying patron numbers and carriers in Evergreen. -Jon On Thu, Mar 24, 2022 at 8:19 AM Elizabeth Davis via Evergreen-general < evergreen-ge

Re: [Evergreen-general] Question about search engine bots & DB CPU spikes

2021-12-03 Thread JonGeorg SageLibrary via Evergreen-general
&& apachetop -f >>> /var/log/apache2/other_vhosts_access.log >>> >>> and another useful command: >>> >>> cat /var/log/apache2/other_vhosts_access.log | awk '{print $2}' | sort | >>> uniq -c | sort -rn >>> >>>

Re: [Evergreen-general] Question about search engine bots & DB CPU spikes

2021-12-03 Thread JonGeorg SageLibrary via Evergreen-general
che2/other_vhosts_access.log | awk '{print $2}' | sort | >> uniq -c | sort -rn >> >> You have to ignore (not limit) all the requests to the Evergreen gateway >> as most of that traffic is the staff client and should (probably) not be >> limited. >> >> I&

Re: [Evergreen-general] Question about search engine bots & DB CPU spikes

2021-12-03 Thread JonGeorg SageLibrary via Evergreen-general
iq -c | sort -rn > > You have to ignore (not limit) all the requests to the Evergreen gateway > as most of that traffic is the staff client and should (probably) not be > limited. > > I'm just throwing some ideas out there for you. Good luck! > > -Blake- > Conducting

Re: [Evergreen-general] Question about search engine bots & DB CPU spikes

2021-12-02 Thread JonGeorg SageLibrary via Evergreen-general
> firewall, > > I suggest you block them there. If not, you can block them in Nginx > or > > in your load balancer configuration if you have one and it allows > that. > > > > You may think you want your catalog to show up in search engines, but &g

Re: [Evergreen-general] Question about search engine bots & DB CPU spikes

2021-12-01 Thread JonGeorg SageLibrary via Evergreen-general
search terms? > > Jeff > > > On 2021-11-30 6:34 p.m., JonGeorg SageLibrary via Evergreen-general wrote: > > Question. We've been getting hammered by search engine bots [?], but > > they seem to all query our system at the same time. Enough that it's > > c

Re: [Evergreen-general] Question about search engine bots & DB CPU spikes

2021-11-30 Thread JonGeorg SageLibrary via Evergreen-general
can do with misbehaving > bots is to block them. > > HtH, > Jason > > On 11/30/21 9:34 PM, JonGeorg SageLibrary via Evergreen-general wrote: > > Question. We've been getting hammered by search engine bots [?], but > > they seem to all query our system at the same t

[Evergreen-general] Question about search engine bots & DB CPU spikes

2021-11-30 Thread JonGeorg SageLibrary via Evergreen-general
Question. We've been getting hammered by search engine bots [?], but they seem to all query our system at the same time. Enough that it's crashing the app servers. We have a robots.txt file in place. I've increased the crawling delay speed from 3 to 10 seconds, and have explicitly disallowed the sp