I ordered mine on December 10 with regular ground shipping to Memphis. My credit card was charged on Dec 11 (by "Gotta Go Blue.") I've called the Brightstarcorp number repeatedly since then and finally got through today. I spoke with Dana who was, as someone else in this thread mentioned, absolutely the nicest and most pleasant customer service person you might wish for. She said my order was still in process and hadn't been shipped yet. Apparently she's the only customer service person working on this. I'm a little frustrated by the ordering fulfullment process at Brightstar but appreciate the information Dana has provided.
On Fri, Dec 12, 2008 at 3:15 PM, Aaron <aaronhettiger2...@gmail.com> wrote: > > I just did a reference track on FedEx, using the order number from > Brightstar, and it came up with my tracking number, and information > about the package. :) > > On Dec 12, 1:58 pm, "Tammen Bruccoleri" <tammen.bruccol...@gmail.com> > wrote: > > I called and left a message with the Android Dev 1 Phone sales team, > > inquiring about the status of my Dev phone which was purchased on 12.09. > > Thinking that I would never even get a reply. I went to the water cooler > and > > came back, found a message on my voicemail. Donna or Dana pleasantly left > my > > FedEx tracking number and phone number to call back if I had any > questions > > or concerns. Not getting a tracking automatically was a bummer and I was > > kinda concerned about my order. However, I have not seen this type of > superb > > customer service in such a long time. Donna or Dana if your reading these > > threads your doing a great job !!! Can't wait to open this early > Christmas > > present... Should be at my door tomorrow according to the FedEx tracking > > number. > > > > On Fri, Dec 12, 2008 at 2:46 PM, Aaron <aaronhettiger2...@gmail.com> > wrote: > > > > > I ordered on 12/9, and I called just now and was told by a lady named > > > Dana, that my phone is in today's queue and will be shipped from the > > > warehouse today. > > > It's a good thing I got 2-day shipping, I can't wait much longer. It's > > > looking like I won't be getting it until Monday. :( > > > > > On Dec 11, 2:47 pm, sidecircle <andr...@sidecircle.com> wrote: > > > > Same for me: ordered 9/12 and didn't get any news except a "your > order > > > > has been received" mail. Inquiries at wwsales at brightstarcorp stay > > > > unanswered. FYI: Shipping to France is billed 183.81 USD. > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
