<style> @media only screen and (max-width: 650px) {.alert-button, .alert-link{font-size:20px !important;} } </style><table cellpadding="0" cellspacing="0" border="0"><tr><td> <table cellpadding="0" cellspacing="0" border="0"> <tr><td><a href="%E2%80%9Dhttp://www.job4tech.com"><img border="0" alt="Job4Tech" width="100%" src="http://i.imgur.com/IYRUyKU.png"></a></td></tr> <tr><td> </td></tr> </table> <p class="outlook">Sign up for free employer account and post for free. <br> <br> <b>Share with your network</b><br> <a href="https://api.addthis.com/oexchange/0.8/forward/linkedin/offer?url=http://www.job4tech.com/jobs/563452-kronos-technical-specialist-4-ts4-at-american-information-technology-corporation&pubid=ra-56e8d0c36464f675&ct=1&title=Kronos%20Technical%20Specialist%204/TS4&pco=tbxnj-1.0"><img src="https://cache.addthiscdn.com/icons/v3/thumbs/32x32/linkedin.png" border="0" alt="LinkedIn"></a> <a 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href="http://www.job4tech.com/jobs/563452-kronos-technical-specialist-4-ts4-at-american-information-technology-corporation?utm_source=JA47-Up&utm_medium=Groups-email&utm_campaign=Job-Alerts"> here</a></strong>. </p> <p>Candidates matching the requirements will be contacted. </p> <p><br></p> <p><strong>Job Title: Kronos Technical Specialist 4/TS4</strong></p> <p><strong>Location: Columbus, OH</strong></p> <p><strong> </strong></p> <p><strong>Relevant Experience</strong><br></p> <p><strong></strong></p> <p><strong>Mandatory: </strong><strong></strong></p> <p>5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience. </p> <p>Experience with large workforce use of Kronos (i.e. over 10,000 employees)</p> <p>Experience supporting Kronos for union/bargaining unit workforce</p> <p><strong>Preferred: </strong><strong></strong></p> <p>WFC Configuration and alignment with Organization Pay Rules</p> <p>WFC Mobile Application Support</p> <p>Time Clock Management/Management of Time Cards</p> <p>Intouch </p> <p>Series 4000 </p> <p>Other time capture devices</p> <p>Integration to PeopleSoft Application</p> <p>BizTalk</p> <p>Workforce Integration Manager</p> <p>WFC Architecture and Technology support including SQL Server database support</p> <p>Public Sector experience</p> <p>Application management/outsourcing experience</p> <p>Kronos application patch, bundle, or image experience (WFC 7.0 or higher)</p> <p>Excellent verbal and written communication skills</p> <p>Ability to interface and resolve issues across all levels of an organization</p> <p>Writing WFC reports</p> <p><strong> </strong></p> <p><strong>Preferred Education</strong><strong></strong></p> <p>4 year college degree </p> <p>Project Management Professional (PMP) certification</p> <p>Kronos WFC training courses (please list)</p> <p><strong>Role Description</strong><strong></strong></p> <p>Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application</p> <p>Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application</p> <p>Consult on application aspects of break/fix approaches and planned enhancements</p> <p>Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application</p> <p>Work to understand customer issues and communicate these issues to various stakeholders</p> <p>Maintain the Kronos Workforce Central Operation Processes</p> <p>Proactively identify and implement service improvements in operational delivery processes</p> <p>Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment</p> <p>Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation</p> <p>Document results of analysis in Event / Incident Management database</p> <p>Help drive Kronos Workforce Central performance improvements</p> <p>Assist in validating Kronos Workforce Central contract performance</p> <p>Customize Kronos software to meet the State’s needs</p> <p>Program SQL based queries and views to develop interfaces and customized reports</p> <p>Provide program specific training and follow-up support for new agencies </p> <p>Develop documentation for the configuration of the software based on discovery and union contracts</p> <p>Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software..</p> <br><br> <a href="http://www.job4tech.com/jobs/563452-kronos-technical-specialist-4-ts4-at-american-information-technology-corporation?utm_source=JA47-Down&utm_medium=Groups-email&utm_campaign=Job-Alerts"><img src="http://i.imgur.com/hh3Zxn3.png" border="0" alt="Submit Resume"></a><hr> 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