I WAS UNABLE TO DOWNLOAD MUSIC FROM MY WINOWS MEDIA PLAYER USING WINDOWS. FIRST, I WAS ALWAYS ASKED FOR DRIVERS, WHICH THERE ARE'NT ANY! THREE HOURS W/T-MOBILE SUPPORT DID NOT HELP EITHER, SO I JUST PLAYED WITH THE PHONE BY MYSELF. HERE IS HOW TO DO IT! FIRST PLUG PHONE INTO THE COMPUTER AND WHEN ASKED FOR DRIVERS CLICK "DO NOT ASK AGAIN." THEN DISCONECT THE PHONE. GO TO THE MEDIA PLAYER AND DRAG THE MUSIC THAT YOU WANT TO SYNC TO YOUR PHONE. CONECT THE PHONE AND WHEN THE SIGNAL LETS YOU KNOW THAT YOU HAVE A USB CONECTION, DRAG DOWN THE CONECTION PAGE, CLICK OR TAP THE ORANGE USB CONECTED BAR. THEN CLICK MOUNT. CLICK ON MUSIC ICON, ON MEDIA PLAYER CLICK "SYNC". A DROPDOWN WILL APPEAR ASKING TO "REFRESH DEVICES" CLICK THIS BAR. IT MIGHT TAKE MORE THAN ONCE IN THE BEGINING BUT IN THE SYNC AREA YOU WILL SEE THE INFORMATION ABOUT THE PHONE SHOWING THAT IT HAS BEEN RECOGNIZED. IT WILL ALSO SHOW HOW MUCH SPACE YOU HAVE LEFT IF YOU DOWNLOAD THE MUIC SELECTED. AT THE BOTOM HIT "START SYNC" AND YOUR ON YOUR WAY!! GOOD LUCK AND ENJOY!! NO CHARGE! chefbigbear52
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