*Hi,*

*Hope you are doing good .*

*Please find beloe job description and let do share me matched resumes to
sh...@saligrams.com <sh...@saligrams.com>*


*Role: JIRA Administrator*

*Location: Philadelphia, PA *

*Duration: 6+ Months*



*Responsibilities*

   - Serve as a JIRA / Confluence administrator, subject matter expert and
   evangelist
   - Maintain a dedicated Atlassian JIRA / Confluence Cloud instance
   - Design and maintain custom projects, workflows, schemes, screens and
   field configurations
   - Manage user permissions and project roles for JIRA, Confluence and
   other tools
   - Work directly with cross-functional agile teams to understand their
   specific JIRA needs and provide guidance and solutions
   - Perform routine audits of access lists and perform security tests to
   ensure restrictions are in place
   - Create and manage custom JQL filters and dashboards as needed
   - Work with management and JIRA Admin peer to create a ticket-based
   process for handling incoming JIRA / Confluence change requests
   - Train with JIRA Admin peer to learn program procedures and best
   practices
   - Troubleshoot, identify and resolve JIRA issues reported by end-users
   - Recommend, test, install, and configure JIRA plugins and add-ons as
   needed
   - Develop training for groups of JIRA users and conduct classes on a
   regular basis
   - Develop guides and documentation for JIRA features and best practices
   - Develop documentation around JIRA admin processes and procedures
   - Perform bulk changes and CSV imports
   - Perform routine audits of the database to ensure consistent field
   usage and accurate reporting; work with teams to resolve inconsistencies
   - Drive improvements to Confluence by reorganizing and archiving spaces
   and pages
   - Develop processes and improvements around tools administration
   - Coordinate with JIRA Admin peer and cross-functional agile teams to
   provide JIRA guidance, suggestions and solutions as needed
   - Work with JIRA Admin peer to audit, improve and automate processes and
   workflows as needed
   - Support JIRA Admin peer with application, system, issue, and project
   configuration support as needed
   - Support JIRA Admin peer by designing and maintaining custom projects,
   workflows, schemes, screens and field configurations as needed
   - On-call JIRA / Confluence support as needed, including nights and
   weekends

At a high level, must

   1. knows the ins-and-outs of JIRA Administration
   2. can work with other teams to understand pain points and provide JIRA
   solutions
   3. has Agile/Scrum experience and knows to avoid “waterfall-ish"workflow
   solutions
   4. can script against the JIIR API and create custom plugins and reports
   5. can help us migrate from JIRA Cloud to JIRA Server

*Required Skills/Experience*

   - 3+ years experience in JIRA & Confluence administration involving
   creation and management of custom, complex projects, workflows, security
   schemes, custom fields, dashboards and reports configurations
   - Bachelor's Degree in Engineering, CS, MIS, or work equivalent
   - Excellent understanding of JIRA workflows, permission schemes,
   notification schemes, screens schemes, etc.
   - Excellent knowledge of SDLC and experience working with Agile teams
   - Ability to build collaborative relationships across the organization
   - Ability to analyze, review, and document current functionality to
   determine potential areas of improvement
   - Excellent problem solving skills, process implementation skills
   - Excellent oral and written communication skills

*Preferred Skills/Experience*

   - Experience with scripting / programming / automation
   - Experience creating JIRA plugins, scripts or reports using the
   Atlasssian REST APIs
   - Experience migrating other ticketing systems' existing databases into
   JIRA
   - Experience creating, configuring and maintaining a JIRA server

* Thanks,*

*Shyam Sundar*

*Saligram Systems Inc*

*sh...@saligrams.com <sh...@saligrams.com>*

*Phone: 732-798-7838*

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