*Hi ,* *Please let me know if you are interested for this role.*
*If interested then please send update resume along with below information.* *Full Name: * *Email: * *Phone: * *Location: * *Visa:* *Rate:* *Start: * *Cisco Voice Engineer* *Duration: 6 month+ / 40 hours per week * *Location: Stamford, CT* *No H1B !!* *JOB SUMMARY:* This position is responsible for the management and maintenance of the Customer Center telephony and network infrastructure. This includes the following technologies: - Cisco UCM (including Cisco Call Manager, Cisco Unity Voice Mail, Cisco telephones and Cisco LAN/WAN switches and gateways) - Cisco IP Contact Center (UCXX) (including Cisco CAD, Cisco Supervisor Desktop, and Call Center Reporting) Duties include managing call distribution routing, skills matrix maintenance, IVR management, network performance, and reporting. In addition, this position has responsibility for Business Continuity – Disaster Recovery (BC-DR) as it relates to telephony and network. This includes regular testing of all BC-DR plans and processes. *QUALIFICATIONS/REQUIREMENTS:* 3-5 years experience in call center/telecom administration with 1-3 hands-on experience. Knowledge of Cisco Telephony solutions, IP telephony, and network technologies is required. Cisco certification is preferred. - Understand data networking and the infrastructure necessary to telephony system administration, telephony system operation functions, and telephony security requirements within an integrated delivery system information process. - Understand monitoring, utilization, capacity planning, and network management systems. - Understand user network access requirements (as pertains to IP Telephony) and associated transport technologies and services to lead the requirement definition, development and delivery of secure, high performance and reliable data network requirements. - Some experience in network troubleshooting and problem diagnosis. - Understands networking security technologies, systems and regulations to ensure data confidentiality. - Effective documentation skills are required. *--------* *Thanks,* *Mohammad Wasim* *Source InfoTech Inc.*W: *6099450420*| F: 732-909-2282| Email: *wa...@sourceinfotech.com <wa...@sourceinfotech.com>*|Website: *www.sourceinfotech.com* <http://www.sourceinfotech.com/> | *Disclaimer:* If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at rem...@sourceinfotech.com for automatic removal. And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To post to this group, send email to android-developers@googlegroups.com. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CANdkWrQhahNxDuaVsqUfSK_ji%2BkaAHECt7MJkyvuEnJMDO3Lww%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
