Local candidates to Boston, MA, H1 will work Please share your candidate's detail on *surbhi.si...@contech-it.com <surbhi.si...@contech-it.com>*
*Client: UHG (United Health Group)* *Position: Network/System Analyst* *Position Type: Contract* *Job Description:* Monitors environment health and the facilitation of high severity incidents to restore the state of service availability and continuity. This function coordinates the processes and activities that focus on restoring service after an incident occurs. Documents all problems (hardware, application, facility, etc.) and takes corrective action as required. Communicates in a timely and detailed manner, the status of all activities which may impact user access or systems availability. Coordinates the efforts of all functions to complete scheduled jobs in a timely manner. Interfaces with other departments as required. *Responsibilities:* Notifies the customer prior to any major system changes or repairs. Performs incident management, service restoration, and/or change verification activities. Utilize documentation, associated topologies, change activity, monitoring tools, and expertise to monitor and validate overall environment health providing higher-level support for support groups with respect to critical applications health. Utilize all monitoring tools for troubleshooting and correlating alerts. Perform manual application and portal testing to ensure systems are available and functioning as 'check-out' activities during post maintenance schedules. Help drive risk prevention, awareness, and team accountability, helping identify and raise awareness for incidents that may breach or may have incorrect Severity levels assigned. Effectively communicate awareness, issues, alert confirmations and status, to team and other areas. Monitors application traffic on backbone and suggest ways to optimize the data performance, make recommendations and to improve performance. Keeps management informed of all activities regarding issues or outage. Maintains software/configuration information on monitoring tools. Performs the duties in accordance with department standards and the Analyst job description. Maintains a cooperative working relationship with the Optum iMOCC department. Other Requirements: Experience as a network analyst, network consultant, and/or network administrator familiarity with database, XML and JBOSS. *Software skills required:* Windows XP, Windows 7, Unix/Linux Microsoft Office Suite, Internet Explorer, Chrome and Firefox. Monitoring tools: HPPM, HPOV, Sitescope, Vantage View, New Relic, Dynatrace suite and Akamai LUNA user interface. What is the specific title of the position? Command Center Analyst IT Systems Management Consultant What Project/Projects will the candidate be working on while on assignment? MAHIX Assister Portal implementation, B2B VPN client tunnel implementation and Operational support 24X7 Is this person a sole contributor or part of a team? Team - Team If so, please describe the team? (Name of team, size of team, etc.) Massachusetts Operations Command Center What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis) All task listed below • Notifies the customer prior to any major system changes or repairs. • Performs incident management, service restoration, and/or change verification activities. • Utilize documentation, associated topologies, change activity, monitoring tools, and expertise to monitor and validate overall environment health providing higher-level support for support groups with respect to critical applications health. • Utilize all monitoring tools for troubleshooting and correlating alerts. • Perform manual application and portal testing to ensure systems are available and functioning as 'check-out' activities during post maintenance schedules. • Help drive risk prevention, awareness, and team accountability, helping identify and raise awareness for incidents that may breach or may have incorrect Severity levels assigned. • Effectively communicate awareness, issues, alert confirmations and status, to team and other areas using the Service Now action request system. • Monitors application traffic on backbone and suggest ways to optimize the data performance, make recommendations and to improve performance. • Keeps management informed of all activities regarding issues or outage. • Maintains software/configuration information on monitoring tools. What software tools/skills are needed to perform these daily responsibilities? All task listed *Software skills required:* Windows XP, Windows 7, Unix/Linux Microsoft Office Suite, Internet Explorer, Chrome and Firefox. Service Now Monitoring tools: HPPM, HPOV, Sitescope, Vantage View, New Relic, Dynatrace suite and Akamai LUNA user interface. *What skills/attributes are a must have? All listed plus one more* Other Requirements: Experience as a network analyst, network consultant, and/or network administrator familiarity with database, XML and JBOSS. And NOC experience *Surbhi Singh* *_________________________________________________________* *C*ontech *S*ystems, *I*nc. • 1480 U.S. Highway 9 North, Suite 206 • Woodbridge, NJ 07095 D (443) 569-7763 • F (732)632-8817 -- You received this message because you are subscribed to the Google Groups "Android Developers" group. 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