Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-02-27 Thread Joshua Frank
Has anyone heard any new about this issue being fixed. My active user
stats are still down over 30%. Also, it now looks like the new market
ranking system uses active users to rank apps. It has been over 2
months now.

On Fri, Jan 22, 2010 at 3:33 PM, Seni Sangrujee  wrote:
> Hmm, that's grim.  Thanks for the updates, everyone.
>
> Unfortunately, it looks like the current Market crisis is the "Stuck
> at 'Starting Download'" problem which seems to be pretty widespread,
> so our issue continues to be on the backburner.
>
>
>
> -seni
>
>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-22 Thread Kevin Duffey
What exactly is this issue? I am not sure what the original thread was?

On Fri, Jan 22, 2010 at 7:25 AM, Greg Donald  wrote:

> On Fri, Jan 22, 2010 at 9:16 AM, matt smith 
> wrote:
> > Still not fixed. If google can't fix this, they should feature all of
> > our apps or at least show some kind of concession for messing up our
> > stats.
>
> I don't understand why it's always the same apps up there being
> featured.  I've never once seen any kind of casino app/game featured
> for example.  At least with iTunes there's a rotation and some
> variety.
>
>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-22 Thread Greg Donald
On Fri, Jan 22, 2010 at 9:16 AM, matt smith  wrote:
> Still not fixed. If google can't fix this, they should feature all of
> our apps or at least show some kind of concession for messing up our
> stats.

I don't understand why it's always the same apps up there being
featured.  I've never once seen any kind of casino app/game featured
for example.  At least with iTunes there's a rotation and some
variety.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-22 Thread Greg Donald
On Thu, Jan 21, 2010 at 10:30 PM, Seni Sangrujee  wrote:
> Sorry to bump this old thread, but has anyone had their active
> percentages completely recover since the "fix"?  Mine's still down
> quite a bit from before the problem started.

Still not fixed.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-22 Thread Justin Giles
Recovered about 5% out of 15-20% lost.  Very disappointed in the lack of
response.

Justin


On Thu, Jan 21, 2010 at 10:30 PM, Seni Sangrujee wrote:

> Sorry to bump this old thread, but has anyone had their active
> percentages completely recover since the "fix"?  Mine's still down
> quite a bit from before the problem started.
>
>
> -seni
>
>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-07 Thread Greg Donald
On Thu, Jan 7, 2010 at 2:00 PM, dadical  wrote:
> Did anyone else see this get fixed?  I saw a 10pt drop from about 45
> percent installed to under 35 in less than a day.  Things are slowly
> climbing back up, but I haven't seen any "fix" yet.

There's been no fix from Google, just that one person confirming the
problem followed by weeks of silence.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-26 Thread Greg Donald
On Sat, Dec 26, 2009 at 11:37 AM, matt smith
 wrote:
> still not fixed :(

Still not fixed here either.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-24 Thread Wayne Wenthin
I am trying to space updates around once a week but since I'm in beta I do
update major issues right away.  Hopefully the people that are using the
game are not getting annoyed and understand that frequent updates will be
the norm for awhile.

On Wed, Dec 23, 2009 at 10:00 PM, dadical  wrote:

> I update at the rate that my users demand.  Less frequently, actually,
> for the reasons that you mention.  It's an interesting balance to
> strike.  I'm rated very high by users for my quick turn around on
> defect fixes and feature requests, but unless I have a serious issue
> to deal with I try to space releases at least 7-10 days apart.
>
> I would say that a satisfaction rating of 4.5 with 100s of ratings
> speaks in favor of my approach, but I'd be interested in hearing other
> opinions.
>
> On Dec 23, 9:35 am, Michael  wrote:
> > Not directing this just to you but your post reminded me of
> > something.  Although the ability to update often is there (especially
> > when compared to the iphone system) please don't abuse it.  I'm seeing
> > articles/blogs/etc complaining about the annoyance of constant update
> > requests from apps.  Especially when each update has to be accepted
> > one by one.  I personally am starting to update less and less often
> > because it's just plain annoying to update an app and then 5 days
> > later here it comes again multiply that by 10, 20 or 100 apps and
> > users will be more and more inclined to be running old versions of
> > your software.
> >
> > On Dec 22, 5:55 pm, dadical  wrote:
> >
> >
> >
> > > I've released lots of updates over the past few months,
> > > averaging about one/week, and have never seen this happen.
>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-23 Thread Joshua Frank
Anyone here how long till they get it fixed? I dropped from 86% active
to 41%. Also, if you ever wanted to know if the amount of active users
affects you ranking in the market, it sure does. One of my programs
fell 15 spots.

On Wed, Dec 23, 2009 at 9:40 AM, sai  wrote:
> Good to know that this is a market issue and google guys are fixing
> it. I was very surprised why our app was losing around 30% active
> installs in a day or two.
>
>
> On Dec 22, 8:52 pm, Justin Giles  wrote:
>> Here's an official answer:
>>
>> http://www.google.com/support/forum/p/Android+Market/thread?tid=4c575...
>>
>>
>>
>> On Tue, Dec 22, 2009 at 4:55 PM, dadical  wrote:
>> > Same thing with my application, Screebl.  Dropped by around 10% in one
>> > night.  I've released lots of updates over the past few months,
>> > averaging about one/week, and have never seen this happen.  Perhaps
>> > Google has changed the definition of an active installation?
>>
>> > Disturbing as active install count is the most heavily weighted factor
>> > in calculating ranking in the market.
>>
>> > pawpaw17 wrote:
>> > > I released an upgrade to my app on Saturday night and since have
>> > > noticed an unusual number of uninstalls. My app has been out for 8
>> > > months, and this is very unusual. Has anyone else noticed this? I'm
>> > > wondering if there is anything related to the market, or a new OS
>> > > version hitting, or contracts with one of the phones coming up?
>>
>> > > Any thoughts would be very appreciated.
>>
>> > > Thanks!
>>
>> > > pawpaw17
>>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Justin Giles
Here's an official answer:

http://www.google.com/support/forum/p/Android+Market/thread?tid=4c5752ca3e5af4ff&hl=en

On Tue, Dec 22, 2009 at 4:55 PM, dadical  wrote:

> Same thing with my application, Screebl.  Dropped by around 10% in one
> night.  I've released lots of updates over the past few months,
> averaging about one/week, and have never seen this happen.  Perhaps
> Google has changed the definition of an active installation?
>
> Disturbing as active install count is the most heavily weighted factor
> in calculating ranking in the market.
>
> pawpaw17 wrote:
> > I released an upgrade to my app on Saturday night and since have
> > noticed an unusual number of uninstalls. My app has been out for 8
> > months, and this is very unusual. Has anyone else noticed this? I'm
> > wondering if there is anything related to the market, or a new OS
> > version hitting, or contracts with one of the phones coming up?
> >
> > Any thoughts would be very appreciated.
> >
> > Thanks!
> >
> > pawpaw17
>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Greg Donald
On Tue, Dec 22, 2009 at 3:23 PM, Justin Giles  wrote:
> My stats trended the same way as you reported.  My app was updated targeting
> the 1.5 sdk with minsdkversion = 3.  No changes have been made to those
> settings since I released the app almost 2 months ago.

Same here.  I released my app targeting 1.5 and haven't ever changed it.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Justin Giles
My stats trended the same way as you reported.  My app was updated targeting
the 1.5 sdk with minsdkversion = 3.  No changes have been made to those
settings since I released the app almost 2 months ago.

On Tue, Dec 22, 2009 at 3:04 PM, Seni Sangrujee  wrote:

> The timing of this is unfortunate.  I'm not anticipating an answer
> from Google any time soon as many folks there might gone on vacation
> this week.  We might be on our own here for the time being.
>
> If the issue is just that installs aren't getting tracked properly as
> actives, that's not too bad.  I'm more troubled if people can't
> install or apps are getting uninstalled.  There are going to be a lot
> of Android phones given as Christmas presents and the post-Christmas
> surge in the Market will be interesting to see.
>
> It looks like it's only happening to people that recently released an
> update, so I'm curious about something.
>
> For those that are having this problem, did you use the 2.0.1 SDK for
> your update?
>
> Here's my info:
> - released update Friday
> - Build Target Android: 2.0.1 (api level 6)
> - Manifest:  android:targetSdkVersion="3" />
>
> DateDownl.  New Actives
> Mon, Dec 14 307 215
> Tue, Dec 15 346 234
> Wed, Dec 16 251 151
> Thu, Dec 17 334 199
> Fri, Dec 18 429 82 (released update)
> Sat, Dec 19 274 -275
> Sun, Dec 20 389 -98
> Mon, Dec 21 404 -151
>
>
> I've seen several theories going around as to the cause, I'm not sure
> if it's a purely Market issue or something we can change on our apps.
>
> I'm thinking of testing these out:
> 1. put the old version of my app back as a new update to see if the
> stats trend changes going forward
> 2. release a new update built against an older version of the SDK and
> see if the stats trend changes
>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Dan Sherman
No worries, was just making sure you could get it if you wanted :)

- Dan

On Tue, Dec 22, 2009 at 3:45 PM, Wayne Wenthin  wrote:

> I was just pointing it out as an example of what might be going on.
> Honestly I can't get into it.   I love all your other games and am jealous
> of the "chat" feature though.
>
>
> On Tue, Dec 22, 2009 at 12:17 PM, Dan Sherman  wrote:
>
>> Bah (sorry to hijack)
>>
>> If you can't download the new ProjectINF, we can post it somewhere for you
>> to download...
>>
>> - Dan
>>
>> On Tue, Dec 22, 2009 at 2:18 PM, Wayne Wenthin  wrote:
>>
>>> I saw someone suggest that the downloads generated from an update are
>>> failing.   I noticed this with ProjectInf.   I cannot get it to download
>>> even after a reboot.   This means that as far as the market is concerned
>>> I've uninstalled it.I would put more faith in this explanation if others
>>> are seeing the same thing.I had just done an update and I started
>>> dropping install base.   No one has come forth and said anything about not
>>> getting the update either.
>>>
>>> Wayne
>>>
>>>
>>> On Tue, Dec 22, 2009 at 11:09 AM, Justin Giles wrote:
>>>
 I have 21,600 downloads.  A 17% drop in active installs over the past
 few days means over 3600 people uninstalled the app.  Just doesn't make
 sense when all data before this time was trending at the 77% level whereas
 now it is at 60%.



 On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) <
 cor...@gmail.com> wrote:

> I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
> seem a lot however, my app has 65,000 downloads, so numbers wise, a
> fairly good amount. I've had a few e-mails from people telling me that
> their Droid has filled up and they regret to tell me they've had to
> uninstall my app to make room (odd they would tell me, but they have).
> It may be that this is happening to you all too. Just idle
> speculation...
>
> -John Coryat
>
> "Radar Now!"
>
> "What Zip Code?"
>
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>>>
>>>
>>>
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>
>
>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Wayne Wenthin
I was just pointing it out as an example of what might be going on.
Honestly I can't get into it.   I love all your other games and am jealous
of the "chat" feature though.

On Tue, Dec 22, 2009 at 12:17 PM, Dan Sherman  wrote:

> Bah (sorry to hijack)
>
> If you can't download the new ProjectINF, we can post it somewhere for you
> to download...
>
> - Dan
>
> On Tue, Dec 22, 2009 at 2:18 PM, Wayne Wenthin  wrote:
>
>> I saw someone suggest that the downloads generated from an update are
>> failing.   I noticed this with ProjectInf.   I cannot get it to download
>> even after a reboot.   This means that as far as the market is concerned
>> I've uninstalled it.I would put more faith in this explanation if others
>> are seeing the same thing.I had just done an update and I started
>> dropping install base.   No one has come forth and said anything about not
>> getting the update either.
>>
>> Wayne
>>
>>
>> On Tue, Dec 22, 2009 at 11:09 AM, Justin Giles  wrote:
>>
>>> I have 21,600 downloads.  A 17% drop in active installs over the past few
>>> days means over 3600 people uninstalled the app.  Just doesn't make sense
>>> when all data before this time was trending at the 77% level whereas now it
>>> is at 60%.
>>>
>>>
>>>
>>> On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) <
>>> cor...@gmail.com> wrote:
>>>
 I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
 seem a lot however, my app has 65,000 downloads, so numbers wise, a
 fairly good amount. I've had a few e-mails from people telling me that
 their Droid has filled up and they regret to tell me they've had to
 uninstall my app to make room (odd they would tell me, but they have).
 It may be that this is happening to you all too. Just idle
 speculation...

 -John Coryat

 "Radar Now!"

 "What Zip Code?"

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>>>
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>>
>>
>>
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>> that teaches me I don't know everything.
>>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Dan Sherman
Bah (sorry to hijack)

If you can't download the new ProjectINF, we can post it somewhere for you
to download...

- Dan

On Tue, Dec 22, 2009 at 2:18 PM, Wayne Wenthin  wrote:

> I saw someone suggest that the downloads generated from an update are
> failing.   I noticed this with ProjectInf.   I cannot get it to download
> even after a reboot.   This means that as far as the market is concerned
> I've uninstalled it.I would put more faith in this explanation if others
> are seeing the same thing.I had just done an update and I started
> dropping install base.   No one has come forth and said anything about not
> getting the update either.
>
> Wayne
>
>
> On Tue, Dec 22, 2009 at 11:09 AM, Justin Giles  wrote:
>
>> I have 21,600 downloads.  A 17% drop in active installs over the past few
>> days means over 3600 people uninstalled the app.  Just doesn't make sense
>> when all data before this time was trending at the 77% level whereas now it
>> is at 60%.
>>
>>
>>
>> On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) <
>> cor...@gmail.com> wrote:
>>
>>> I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
>>> seem a lot however, my app has 65,000 downloads, so numbers wise, a
>>> fairly good amount. I've had a few e-mails from people telling me that
>>> their Droid has filled up and they regret to tell me they've had to
>>> uninstall my app to make room (odd they would tell me, but they have).
>>> It may be that this is happening to you all too. Just idle
>>> speculation...
>>>
>>> -John Coryat
>>>
>>> "Radar Now!"
>>>
>>> "What Zip Code?"
>>>
>>> --
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>>
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>
>
>
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>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Wayne Wenthin
I saw someone suggest that the downloads generated from an update are
failing.   I noticed this with ProjectInf.   I cannot get it to download
even after a reboot.   This means that as far as the market is concerned
I've uninstalled it.I would put more faith in this explanation if others
are seeing the same thing.I had just done an update and I started
dropping install base.   No one has come forth and said anything about not
getting the update either.

Wayne

On Tue, Dec 22, 2009 at 11:09 AM, Justin Giles  wrote:

> I have 21,600 downloads.  A 17% drop in active installs over the past few
> days means over 3600 people uninstalled the app.  Just doesn't make sense
> when all data before this time was trending at the 77% level whereas now it
> is at 60%.
>
>
>
> On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) <
> cor...@gmail.com> wrote:
>
>> I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
>> seem a lot however, my app has 65,000 downloads, so numbers wise, a
>> fairly good amount. I've had a few e-mails from people telling me that
>> their Droid has filled up and they regret to tell me they've had to
>> uninstall my app to make room (odd they would tell me, but they have).
>> It may be that this is happening to you all too. Just idle
>> speculation...
>>
>> -John Coryat
>>
>> "Radar Now!"
>>
>> "What Zip Code?"
>>
>> --
>> You received this message because you are subscribed to the Google
>> Groups "Android Developers" group.
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>>
>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Justin Giles
I have 21,600 downloads.  A 17% drop in active installs over the past few
days means over 3600 people uninstalled the app.  Just doesn't make sense
when all data before this time was trending at the 77% level whereas now it
is at 60%.


On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) <
cor...@gmail.com> wrote:

> I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
> seem a lot however, my app has 65,000 downloads, so numbers wise, a
> fairly good amount. I've had a few e-mails from people telling me that
> their Droid has filled up and they regret to tell me they've had to
> uninstall my app to make room (odd they would tell me, but they have).
> It may be that this is happening to you all too. Just idle
> speculation...
>
> -John Coryat
>
> "Radar Now!"
>
> "What Zip Code?"
>
> --
> You received this message because you are subscribed to the Google
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Greg Donald
On Tue, Dec 22, 2009 at 10:16 AM, Justin Giles  wrote:
> I haven't touched those settings.  Still have 17% drop.

Same here.  I released recently but no min/max sdk changes.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Justin Giles
I haven't touched those settings.  Still have 17% drop.


On Tue, Dec 22, 2009 at 9:38 AM, matt smith wrote:

> I don't have maxsdk but did add this change for Droid support :
>
>
> My installs have dropped by 15% - maybe its auto uninstalling for
> anyone with 1.5 as the supports-screens is 1.6 only - yet I need this
> to make the app work correctly on Droid (rather than compatibility
> mode).
>
> Issues seems to be related after people do updates and possibly change
> some of these settings.
>
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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-21 Thread Justin Giles
This is happening on my free app though.  Big time.  I've lost 17% so far.

On Mon, Dec 21, 2009 at 9:29 PM, wusch  wrote:

> I am seeing it too.
>
> Did you use the "Max SDK" setting on the AndroidManifest.xml?  I
> noticed a blog posting that said the default behavior is when a Over
> the Air update was pushed for 2.0.1 and you had a max sdk setting of
> 5, it would Uninstall the purchased application automatically!!
>
> Supposedly they are fixing this going forward...
>
> Jeff
>
> On Dec 21, 4:17 pm, Greg Donald  wrote:
> > On Mon, Dec 21, 2009 at 3:11 PM, pawpaw17 
> wrote:
> > > I released an upgrade to my app on Saturday night and since have
> > > noticed an unusual number of uninstalls. My app has been out for 8
> > > months, and this is very unusual. Has anyone else noticed this? I'm
> > > wondering if there is anything related to the market, or a new OS
> > > version hitting, or contracts with one of the phones coming up?
> >
> > > Any thoughts would be very appreciated.
> >
> > > Thanks!
> >
> > > pawpaw17
> >
> > Yeah, stuff seems broken for many of us:
> >
> > http://groups.google.com/group/android-developers/browse_thread/threa...
> >
> > --
> > Greg Donaldhttp://destiney.com/
>
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