MIN 10+YRS EXP REQUIRED *ServiceNow With Business System Analyst –** PLEASE DON’T SEND ME SIMPLE BSA OR BA PROFILES. --- NEED SERVICENOW WITH BSA* * Job Location: Santa Clara, CA*
*This position reports to:* Senior Manager, Applications Development ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. *What you get to do in this role:* · Work very closely with ServiceNow Global Talent Product team to understand business requirements and then partner closely with IT development team for creation of Business Requirements, Functional Design. · Work with Development/QA team/Vendor to build/test the application/s on ServiceNow platform · Build proofs-of-concept (POC) for potential new solutions and technology. · Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams. · Manage relationships with multiple business teams for new solution features and technical support. · Develop future solution strategies by working closely with Business and IT Development teams. · Create and present functional design including data analysis to business team, gather feedback to influence solution design and approach. · Document functional business requirements, process flow diagrams, and business cases. · Facilitate requirements gathering and process mapping workshop. · Facilitate review sessions with functional owners and end-user representatives. · Perform gap analysis: as is vs. to be. · Participate in end to end implementation planning including stakeholder management, project management, issue management, communication and change management. · Writing and reviewing QA and UAT test scripts. · Managing UAT with end users including coordination and user acceptance signoff. · Preparation of user documentation and training documentation as necessary. · Leverage business knowledge and expertise to drive business process improvements. *In order to be successful in this role, we need someone who has:* · 10 to 12 years of experience in the role of Business systems Analyst within HR functional areas. · BE/M Tech degree in Information Systems or related disciple required; Advanced degree a plus. · Ability to interact with all levels of business users (end-users/executives). · Working knowledge of end-to-end business processes as regards to Talent Acquisition (CRM, ATS, Onboarding) and HR domain. · Minimum 10 years of experience preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis. · Demonstrated ability to have successfully completed multiple, complex technical projects. · Demonstrated experience in project conceptualization and planning. · Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications. · Ability to lead and work collaboratively within a business unit team and have strong influencing skills. · Must be able to manage multiple priorities and complex tasks in a dynamic work environment · Must have experience preparing end-user documentation and conducting end-user training. · Excellent communication skills with the ability to impart ideas in both technical and user-friendly language. · Highly motivated and driven, with keen attention to detail and the ability to multitask in a self-managed environment. · Customer-centric and Service minded. · Ability to develop documentation for training and user procedures. · Business Analysis experience in a high-tech (preferable software) company highly desirable. · Project Management experience a plus. · Business process reengineering experience, Six Sigma certification etc. is a plus. · CBAP/ CSPO Certifications - a big plus Thanks & Regards, Srikanth Reddy.G [image: svk-logo-tech individual] SVK Technology Solutions, Inc Email: srika...@svktechinc.com | www.svktechinc.com 200 Metroplex Dr, Suite 401, Edison, NJ 08817 PH: 609-904-0029 | Fax: 609-754-3700 An E-Verified company |An-Equal Employment Opportunity Employer Opportunity Employer -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-discuss+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/android-discuss/CAJ%2BqChg-DW-E3Z2HwL0Bj-71_Cj%2Bh7Gnr94H8rTKQS104B-1YQ%40mail.gmail.com.