Dear community members,

We are proud to announce today the release of OTRS 6 Patch Level 18, OTRS::ITSM 
Module 6 Patch Level 18, OTRS FAQ 6 Patch Level 18, OTRS MasterSlave 6 Patch 
Level 14, OTRS TimeAccounting 6 Patch Level 12, OTRS SystemMonitoring 6 Patch 
Level 7, OTRS 5 Patch Level 35, OTRS::ITSM Module 5 Patch Level 35 and 
OTRSAppointmentCalendar 5 Patch Level 13. Thank you for helping to improve 
OTRS. 



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 6 Patch Level 18
Release date:           26-April-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-6-patch-level-18/ 

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl.  You can find the current releases in 
the section „Download."



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM Module 6 Patch Level 18
Release date:           26-April-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-18/

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS FAQ 6 Patch Level 18
Release date:           26-April-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-faq-6-patch-level-18/

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS MasterSlave 6 Patch Level 14
Release date:           26-April-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-14/

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS TimeAccounting 6 Patch Level 12
Release date:           26-April-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-12/

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS SystemMonitoring 6 Patch Level 7
Release date:           26-April-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-systemmonitoring-6-patch-level-7/

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 5 Patch Level 35
Release date:           26-April-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-5s-patch-level-35/

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl.  You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM Module 5 Patch Level 35
Release date:           26-April-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-35/ 

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRSAppointmentCalendar 5 Patch Level 13
Release date:           26-April-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrsappointmentcalendar-5-patch-level-13/

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“





Sabrina Seubert
–
Junior Marketing Manager 

OTRS AG
Zimmersmühlenweg 11
61440 Oberursel 
Deutschland

T: +49 6172 681988-0
F: +49 9421 56818-18 
I:  http://www.otrs.com/

Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: 
DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann 
(Vorsitzender), Christopher Kuhn, Sabine Riedel

OTRS 7 | Automation • Agilität • Kommunikation • Transparenz
Erfahren Sie mehr

OTRS ist SERVIEW CERTIFIEDTOOL.



Sabrina Seubert
–
Junior Marketing Manager 

OTRS AG
Zimmersmühlenweg 11
61440 Oberursel 
Deutschland

T: +49 6172 681988-0
F: +49 9421 56818-18 
I:  http://www.otrs.com/

Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: 
DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann 
(Vorsitzender), Christopher Kuhn, Sabine Riedel

OTRS 7 | Automation • Agilität • Kommunikation • Transparenz
Erfahren Sie mehr

OTRS ist SERVIEW CERTIFIEDTOOL.


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