Dear community members,

we are proud to announce today the release of OTRS 6 Patch Level 6, OTRS 5 
Patch Level 27, OTRS 4 Patch Level 29, OTRS::ITSM Module 6 Patch Level 6, 
OTRS::ITSM Module 5 Patch Level 27, OTRS::ITSM Module 4 Patch Level 29, OTRS 6 
FAQ Patch Level 5,  OTRS 5 FAQ Patch Level 12, OTRS 4 FAQ Patch Level 7, OTRS 6 
MasterSlave Patch Level 4, OTRS 5 MasterSlave Patch Level 14, OTRS 4 
MasterSlave Patch Level 10, OTRS 6 System Monitoring Patch Level 2, OTRS 5 
System Monitoring Patch Level 3,  OTRS 4 System Monitoring Patch Level 4,  OTRS 
5 Time Accounting Patch Level 9, OTRS 4 Time Accounting Patch Level 4, OTRS 5 
Survey Patch Level 6, OTRS 4 Survey Patch Level 3 and OTRS 4 iPhone Handle 4 .

Thank you for helping to improve OTRS.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 6 Patch Level 6
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-6-patch-level-6/ 
<https://www.otrs.com/release-notes-otrs-6-patch-level-6/>
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 5s Patch Level 27
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-5s-patch-level-27/ 
<https://www.otrs.com/release-notes-otrs-5s-patch-level-27/>
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 4 Patch Level 29
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-4-patch-level-29/ 
<https://www.otrs.com/release-notes-otrs-4-patch-level-29/>
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM Module 6 Patch Level 6
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrsitsm-module-6-patch-level-6/ 
<https://www.otrs.com/release-notes-otrsitsm-module-6-patch-level-6/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++


Release:                OTRS::ITSM Module 5 Patch Level 27
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrsitsm-module-5s-patch-level-27/ 
<https://www.otrs.com/release-notes-otrsitsm-module-5s-patch-level-27/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++


Release:                OTRS::ITSM Module 4 Patch Level 29
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrsitsm-module-4-patch-level-29/ 
<https://www.otrs.com/release-notes-otrsitsm-module-4-patch-level-29/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 6 FAQ Patch Level 5
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-faq-6-patch-level-5/ 
<https://www.otrs.com/release-notes-otrs-faq-6-patch-level-5/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 5 FAQ Patch Level 12
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-faq-5-patch-level-12/ 
<https://www.otrs.com/release-notes-otrs-faq-5-patch-level-12/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 4 FAQ Patch Level 7
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-faq-4-patch-level-7/ 
<https://www.otrs.com/release-notes-otrs-faq-4-patch-level-7/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 6 MasterSlave Patch Level 4
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-masterslave-6-patch-level-4/ 
<https://www.otrs.com/release-notes-otrs-masterslave-6-patch-level-4/>


For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 5 MasterSlave Patch Level 14
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-masterslave-5-patch-level-14/ 
<https://www.otrs.com/release-notes-otrs-masterslave-5-patch-level-14/>
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 4 MasterSlave Patch Level 10
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-masterslave-4-patch-level-10/ 
<https://www.otrs.com/release-notes-otrs-masterslave-4-patch-level-10/>
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 6 System Monitoring Patch Level 2
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-systemmonitoring-6-patch-level-2/ 
<https://www.otrs.com/release-notes-otrs-systemmonitoring-6-patch-level-2/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 5 System Monitoring Patch Level 3
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-systemmonitoring-5-patch-level-3/ 
<https://www.otrs.com/release-notes-otrs-systemmonitoring-5-patch-level-3/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 4 System Monitoring Patch Level 4
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-systemmonitoring-4-patch-level-4/ 
<https://www.otrs.com/release-notes-otrs-systemmonitoring-4-patch-level-4/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 5 Time Accounting Patch Level 9
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-9/ 
<https://www.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-9/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 4 Time Accounting Patch Level 4
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-timeaccounting-4-patch-level-4/ 
<https://www.otrs.com/release-notes-otrs-timeaccounting-4-patch-level-4/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download“.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++


Release:                OTRS 5 Survey Patch Level 6
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-survey-5-patch-level-6/ 
<https://www.otrs.com/release-notes-otrs-survey-5-patch-level-6/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++


Release:                OTRS 4 Survey Patch Level 3
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-survey-4-patch-level-3/ 
<https://www.otrs.com/release-notes-otrs-survey-4-patch-level-3/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++



Release:                OTRS 4 iPhone Handle 4
Release date:           13-March-2018
Status:                 Patch Level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-iphone-handle-4-patch-level-4/ 
<https://www.otrs.com/release-notes-otrs-iphone-handle-4-patch-level-4/>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl> . You can find the current releases 
in the section "Download".



Best regards,

Sabrina Seubert
–
Junior Marketing Manager

OTRS AG
Zimmersmühlenweg 11
61440 Oberursel
Germany

T: +49 (0) 6172 681988 0
F: +49 (0) 9421 56818 18
I:  https://www.otrs.com/ <https://www.otrs.com/>

Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: 
DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), 
Christopher Kuhn, Sabine Riedel

OTRS Business Solution™ 6 – Organization. Security. Communication. Structure. – 
Flexible solutions for your company’s success 
<https://www.otrs.com/?utm_id=1036>


More information:

Solutions <https://www.otrs.com/products/?utm_id=1037> | Success Stories 
<https://www.otrs.com/customers/success-stories/?utm_id=1038> | Trainings 
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