On 29.10.2014 20:03, Steve Holden wrote: > [… user (or should I say "victim"?) pain …] > > On Oct 29, 2014, at 11:16 AM, Branko Čibej <br...@apache.org > <mailto:br...@apache.org>> wrote: > >> Yup. However, I've yet to see an MUA that handles this header in any >> meaningful way; so your average Joe lUser is not likely to even know >> that these headers exist, let alone have a clue what to do about them. >> >> Sigh. > > THey know exactly what to do with them. Scream at the list. The point > it that very few people care to investigate their environment enough > to see whether they can change it themselves. The very essence of > "entitled," but what are software designers doing to incorporate > technologies that engage with the user and assist them in developing > their skill level? > > "I see you're getting pissed with a mailing list. Would you like me to > bring up an unsubscribe request?" An open source Bob the Paperclip? > Don't see it happening any time soon. > > Let's not be too dismissive of users just because we ourselves have > enormous brains of which we are inordinately proud (I understand I may > be speaking only for myself here). Without their needs the software > business would be rather smaller.
I'm not being dismissive; you basically repeated what I said about broken MUAs: I.e., it's the software's, not the user's fault that these headers are useless. And it probably boils down to various UX "experts" repeating the mantra of fewer clicks until only brain-dead UIs make it through design review. Sigh, again ... -- Brane
