Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?

2022-01-07 Thread Kyle Breneman
Thanks for providing detailed context about how specific versions of AS have handled XML, Andrew. We are currently running 2.8.1. Yes, I would like to try your fix.* I would like to install it on our development instance and see what happens. When you have a moment, please let me know how I

Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?

2022-01-07 Thread Andrew Morrison
My fix should prevent all "Failed to clean XML: The reference to entity..." errors triggered by EAD-compliant encoding. But, depending on what version of ArchivesSpace you are running, it may only make a difference in niche cases. As I understand it (although Blake may wish to correct me if I

Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?

2022-01-06 Thread Kyle Breneman
Andrew, thank you for taking the time to point me to your Github fix. I do see the "Failed to clean XML" error in my logs, but in each case it is seemingly upset about missing semicolons: "Failed to clean XML: The reference to entity "W" must end with the ';' delimiter." If I understand your

Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?

2022-01-06 Thread Peter Heiner
Kyle Breneman wrote on 2022-01-05 17:36:41: > Thank you for that reminder, Blake! Another question: the print action was > being run from the following pages. Wouldn't clicking the AS print button > itself register in the logs? If so, how could I efficiently find those > lines? > >

Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?

2022-01-06 Thread Andrew Morrison
If you do see that "Failed to clean XML" message in the logs, then you might be interested in this pull request I submitted recently: https://github.com/archivesspace/archivesspace/pull/2553 I could put the same fix into the form of a plug-in, if that is what you are seeing, you have the

Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?

2022-01-05 Thread Lyman Ross
We had a similar problem a month ago which was caused by mixed protocols (http/https). We resolved it by forcing all traffic to use https. -Lyman From: archivesspace_users_group-boun...@lyralists.lyrasis.org On Behalf Of Kyle Breneman Sent: Wednesday, January 05, 2022 12:29 PM To:

Re: [Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?

2022-01-05 Thread Kyle Breneman
Thank you for that reminder, Blake! Another question: the print action was being run from the following pages. Wouldn't clicking the AS print button itself register in the logs? If so, how could I efficiently find those lines? https://archivesspace.ubalt.edu/repositories/2/resources/92

[Archivesspace_Users_Group] Advice on what to look for in AS logs after printing error?

2022-01-05 Thread Kyle Breneman
Our archives staff have noticed that AS tends to get hung up when users click the Print button on some of our largest collections. Campus IT tested this today. The server did not hang for them, but the print action also did not complete. They got a very, very generic error message